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Customer Service Administrator

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom, Exeter

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

12.50 GBP / Hour

Job Description:

We are recruiting for a motivated and personable Customer Services Administrator to join a friendly and upbeat team, who provide a fantastic service supporting a number of education establishments across the UK. This is an exciting and varied role and as you will be the first point of contact you have the responsibility to represent the company at a high level. This is a temporary role with the possibility of becoming permanent for the right candidate.

Job Responsibility:

  • Providing front of office support to residents and visitors to the building
  • Maintaining excellent customer service at all times
  • Updating the companies booking system
  • Checking in and checking out residents
  • Responding to customer enquires and complaints and take appropriate action in line with company procedures
  • Distributing parcels and post
  • Working with the maintenance team ensuring the building is managed and maintained in line with company polices and procedures
  • Supporting with the coordination of social events and open days
  • Other administrator duties to ensure the smooth running of the department

Requirements:

  • Previous experience within customer focused role
  • High level of customer care skills with the willingness to exceed expectations
  • Confident and polite telephone manner
  • Strong IT and communication skills
  • Ability to 'think on your feet' and problem solve
What we offer:
  • Weekly pay
  • Access to Boost - exclusive platform with discounts on hundreds of retailers, well being hub with recipes, exercise area, and mindfulness section
  • Temporary candidate of the month award
  • Temporary candidate lunches/treats
  • Online time sheets
  • Regular pay reviews
  • Dedicated consultant as additional layer of support

Additional Information:

Job Posted:
November 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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