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We are recruiting for a motivated and personable Customer Services Administrator to join a friendly and upbeat team, who provide a fantastic service supporting a number of education establishments across the UK. This is an exciting and varied role and as you will be the first point of contact you have the responsibility to represent the company at a high level. This is a temporary role with the possibility of becoming permanent for the right candidate.
Job Responsibility:
Providing front of office support to residents and visitors to the building
Maintaining excellent customer service at all times
Updating the companies booking system
Checking in and checking out residents
Responding to customer enquires and complaints and take appropriate action in line with company procedures
Distributing parcels and post
Working with the maintenance team ensuring the building is managed and maintained in line with company polices and procedures
Supporting with the coordination of social events and open days
Other administrator duties to ensure the smooth running of the department
Requirements:
Previous experience within customer focused role
High level of customer care skills with the willingness to exceed expectations
Confident and polite telephone manner
Strong IT and communication skills
Ability to 'think on your feet' and problem solve
What we offer:
Weekly pay
Access to Boost - exclusive platform with discounts on hundreds of retailers, well being hub with recipes, exercise area, and mindfulness section
Temporary candidate of the month award
Temporary candidate lunches/treats
Online time sheets
Regular pay reviews
Dedicated consultant as additional layer of support
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