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Customer Service Administrator Apprentice

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City & Guilds Training

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Location:
United Kingdom , Wakefield

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

16000.00 GBP / Year
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Job Description:

In this role, you’ll: Greet and assist visitors during scheduled events; Respond to customer enquiries via phone and email; Provide general administrative support to the team; Manage meeting room bookings and prepare spaces; Handle incoming and outgoing post and deliveries; Maintain a tidy and professional reception area; Support compliance with health and safety procedures.

Job Responsibility:

  • Greet and assist visitors during scheduled events
  • Respond to customer enquiries via phone and email
  • Provide general administrative support to the team
  • Manage meeting room bookings and prepare spaces
  • Handle incoming and outgoing post and deliveries
  • Maintain a tidy and professional reception area
  • Support compliance with health and safety procedures

Requirements:

  • Entry Level
  • Being aged 16 or over
  • Having the right to work in England and having been a resident in the UK/EEA for at least three years before starting the apprenticeship
  • Not be in full-time education at the start of employment/apprenticeship
  • Do not hold a qualification at the same level or above in the subject matter of the apprenticeship
  • If applicant holds an undergraduate or post-graduate degree, the apprenticeship applied for is Level 4 or above
What we offer:
  • 25 days holiday plus bank holidays
  • pension
  • private healthcare
  • volunteering opportunities
  • free parking

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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