Customer Service Admin Job at Brook-St Hiredonline (Hull)

Customer service admin

Brook Street in partnership with HM Land Registry has a fantastic opportunity to...

Location

United Kingdom , Durham

Salary:

13.90 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Ability to communicate effectively on the telephone, encompassing active listening, clear articulation and professional tone
Strong attention to detail and ability to follow structured procedures
Excellent written communication skills, particularly in drafting formal correspondence
Ability to manage a high-volume workload and prioritise effectively

Job Responsibility

Review applications that are approaching their cancellation date in line with a Standard Procedure
Check the application form that the original requisition was issued to the correct address
Assess previous actions taken to decide on most appropriate action and method of communication to the lodging conveyancer
Obtain appropriate application from the Work Management System (Workflow)
Telephone lodging conveyancers to confirm if they have received previous correspondence and confirm extension of time
Maintain accurate records of actions taken using Points Arising Screen (PAS) and correspondence sent
Liaise with internal teams, when required
Contribute to continuous improvement by identifying recurring issues or frequent customers with applications reaching their cancellation date and any best practice

What we offer

Training provided
Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
Guaranteed interview for candidates with a disability who meet essential criteria

Fulltime

Customer service admin

HMLR - Customer service admin. Brook Street in partnership with HM Land Registry...

Location

United Kingdom , Durham

Salary:

13.90 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Ability to communicate effectively on the telephone, encompassing active listening, clear articulation and professional tone
Strong attention to detail and ability to follow structured procedures
Excellent written communication skills, particularly in drafting formal correspondence
Ability to manage a high-volume workload and prioritise effectively

Job Responsibility

Review applications that are approaching their cancellation date in line with a Standard Procedure
Check the application form that the original requisition was issued to the correct address
Assess previous actions taken to decide on most appropriate action and method of communication to the lodging conveyancer
Obtain appropriate application from the Work Management System (Workflow)
Telephone lodging conveyancers to confirm if they have received previous correspondence and confirm extension of time
Maintain accurate records of actions taken using Points Arising Screen (PAS) and correspondence sent
Liaise with internal teams, when required
Contribute to continuous improvement by identifying recurring issues or frequent customers with applications reaching their cancellation date and any best practice

What we offer

Training provided
Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
Guaranteed interview for candidates with a disability who meet essential criteria

Fulltime

New

Customer Service Representative

The Customer Support Representative will serve as the first point of contact to ...

Location

Philippines , Taguig

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Must be willing to work from 5a-8p MST
High School Graduate
2+ Years work experience in call center or CSR in office position
Basic computer skills
Excellent communication skills
Must be at least 18 years of age
Able to work well with other departments
Engage customers professionally and friendly
Excellent people skills/customer service
Experience assisting customer via email, chat, and phone

Job Responsibility

Answer & assist incoming customer inquiries via phone, email, and chat
Assist customers with purchases
Keep updated on client product and be able to answer questions for customers
Help facilitate returns/exchanges
Admin responsibilities
Scheduling appointments
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies

Fulltime

New

Customer Service Executive

Support business growth and enhance supply chain performance by ensuring high cu...

Location

Cambodia , Phnom Penh

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Fresh graduates are encouraged to apply
Strong numerical and data-handling ability
Comfortable working with systems (SAP experience is a plus)
Demonstrates adaptability and learning agility in a fast-paced environment
Good communication skills in both Khmer and English (written and verbal)
Possesses an entrepreneurial mindset, resourcefulness, and sustainability awareness
Background in business administration, logistics, or related fields is an advantage (not required)

Job Responsibility

Share daily tentative stock availability with the Sales Admin team to support purchase order (PO) processing
Coordinate with Sales Admin to ensure timely submission of POs
Process sales orders, delivery notes, and customer billing in SAP
Liaise with Sales Admin and Warehouse teams on additional customer requirements
Follow up with the Finance team on payment status for direct trade (DT) customers
Release shipments upon receiving necessary approvals from cross-functional stakeholders
Send signed and stamped soft copies of invoices and credit notes to DT customers daily
Maintain organized digital records of invoices and credit notes for audit purposes
Coordinate and track product returns from DT customers to the warehouse
Communicate with Sales Admin, DT teams, and transporters on ice cream container unloading and invoicing

Fulltime

Customer Service Advisor

Our client based in Waterbeach has seasonal availability for Customer Service Ad...

Location

United Kingdom , Waterbeach

Salary:

12.71 GBP / Hour

Xpert Resourcing

Expiration Date

Until further notice

Requirements

Great communication skills
Excellent telephone manner
Proficient in IT packages
Can-do attitude
Be able to work in a fast paced environment
Positive 'can do approach'

Job Responsibility

Provide a professional and efficient customer service to customers
Dealing with customer incoming calls in a timely manner and updating the system accordingly
Managing all enquiries accurately, keeping customers informed on the progress of their orders
Processing customer emails on a daily basis, sending professional replies within expected time scales
Approaching all administrative duties with an organised manner completing each job efficiently

Fulltime

Customer Service Assistant

We've been helping our members save for their future and buy their own home sinc...

Location

United Kingdom , Durham

Salary:

25000.00 GBP / Year

Leeds Building Society

Expiration Date

Until further notice

Requirements

Experience of working with customers delivering exceptional service
Strong attention to detail with a good level of numeracy to conduct accurate cash transactions
Resilient and able to handle challenging customer situations
A passion and drive to achieve good customer outcomes
Previous experience working with Microsoft Office or in-house computer packages

Job Responsibility

Be a friendly face at Durham Branch when our customers come into branch, assisting with all branches-based products and services
Open savings accounts for those who are looking to invest for a fixed term or save for an important event
Make follow up calls and take incoming calls to customers to discuss available products and services
Complete daily admin tasks such as booking appointments, scanning, letter writing, incoming post and ensuring that customer records are accurate and up to date

What we offer

An annual colleague bonus of up to 12%
Matched pension contributions of up to 10%
26 days holiday, plus bank holidays and holiday purchase scheme of up to 5 days each year
Colleague Mortgage and Saver products
Electric vehicle scheme
Cycle to Work scheme
2 days' volunteering per year

Fulltime

Sales & Customer Service Coordinator

We're working with a well-established and growing business in Dunfermline who ar...

Location

United Kingdom , Dunfermline

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Have experience in customer service, sales support or a coordination role
Are highly organised and thrive when juggling multiple tasks
Communicate confidently with customers and colleagues alike
Have a proactive mindset and enjoy improving how things are done
Stay calm under pressure and can handle issues with a positive, solution-focused approach
Are comfortable with systems/CRM tools and picking up new processes quickly

Job Responsibility

Acting as a key point of contact for customers, delivering a friendly and professional service
Coordinating engineer diaries and scheduling appointments efficiently
Preparing and sending customer quotes, and proactively following them up
Raising invoices accurately and managing related admin
Handling customer queries and resolving complaints with confidence and care
Supporting the sales team with day-to-day coordination and admin
Spot inefficiencies and suggest improvements
Streamline processes and make day-to-day tasks more effective
Bring new ideas to help the team work smarter, not harder

What we offer

Be part of a supportive, down-to-earth team
Take on a role where your ideas and improvements are genuinely valued
Enjoy a varied position where no two days are the same
Join a stable business with long-term opportunity and immediate start

Fulltime

Pts Customer Service Advisor

As a Customer Service Advisor, you’ll be committed to delivering an outstanding ...

Location

United Kingdom , Crick

Salary:

12.71 - 13.93 GBP / Hour

City Plumbing

Expiration Date

Until further notice

Requirements

Ideally some experience working in a call centre or customer service environment - specifically taking inbound calls and dealing with inbound and outbound emails
Proficient in basic IT in order to learn our computer systems and processes
Able to deal with customers, external suppliers and carriers in a professional and friendly way
Have a positive, can do attitude, and enjoy working as part of a team
Be able to have difficult conversations and demonstrate excellent complaint handling skills

Job Responsibility

Dealing with all aspects of customer contact into the business, in a quick and timely manner
Sourcing parts, processing orders, chasing orders and dealing with queries
Maintain excellent relationships with customers
Provide a first class after sales service to support our website and contract customers
Coordinating deliveries, organising collections with carriers and reacting to failed deliveries
Issuing refunds, and general admin duties
Provide feedback from customers to the line Manager on competitor activity
Any projects on an ad hoc basis as requested by the Customer Service Supervisor

What we offer

Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion so everyone can be their true self

Fulltime

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