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We are hiring a Customer Service Admin to provide administrative and customer support to ensure efficient daily operations. This position combines customer communication with clerical and scheduling responsibilities.
Job Responsibility
Respond to customer inquiries via phone and email
Maintain customer records, files, and service documentation
Assist with scheduling, reporting, and data entry tasks
Support order tracking, invoicing, and issue resolution
Collaborate with internal departments to ensure customer satisfaction
Requirements
1+ years of customer service or administrative experience
Strong written and verbal communication skills
Proficiency in Microsoft Office, especially Excel and Outlook
Excellent multitasking and organizational abilities
Professional demeanor and customer-focused mindset