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Customer Service Admin

United States, Oakland · Job Posted July 03, 2026
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Job Description

We are hiring a Customer Service Admin to provide administrative and customer support to ensure efficient daily operations. This position combines customer communication with clerical and scheduling responsibilities.

Job Responsibility

  • Respond to customer inquiries via phone and email
  • Maintain customer records, files, and service documentation
  • Assist with scheduling, reporting, and data entry tasks
  • Support order tracking, invoicing, and issue resolution
  • Collaborate with internal departments to ensure customer satisfaction

Requirements

  • 1+ years of customer service or administrative experience
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office, especially Excel and Outlook
  • Excellent multitasking and organizational abilities
  • Professional demeanor and customer-focused mindset

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

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