Customer Service Account Manager Job at TaxRise (Irvine)

Customer Service Account Manager

We are looking for a motivated and detail-oriented Customer Service Account Mana...

Location

United States , Franklin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree and at least 2 years of experience in customer service or logistics, with international shipment experience preferred
Proficiency in Microsoft Office Suite, particularly advanced Excel skills
Strong attention to detail and organizational abilities
Excellent written and verbal communication skills
Proven ability to manage processes and prioritize tasks effectively
Demonstrated integrity, trustworthiness, and a customer-focused mindset
Comfortable communicating directly with all levels of management
Fluency in Spanish or a willingness to learn is considered a plus

Job Responsibility

Oversee the fulfillment of customer orders, ensuring all requirements are met and promptly communicating updates to clients
Arrange transportation that aligns with customers’ delivery expectations and timelines
Prepare and complete invoices and customs documentation for orders, ensuring timely delivery of paperwork to customers
Maintain effective communication with assigned accounts, addressing and resolving issues in a timely manner
Update and manage order tracking systems, providing regular updates on shipment status until delivery is complete
Identify opportunities for process improvements and implement solutions to enhance efficiency
Collaborate with internal teams to ensure a seamless customer experience
Handle additional duties and responsibilities as assigned to support the team

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan
Access to top jobs
Competitive compensation
Free online training

Fulltime

Account Manager - Customer Service

Our client is looking for a proactive, relationship‑driven Account Manager (Cust...

Location

United Kingdom , Burgess Hill

Salary:

15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience in account management, customer service, or a commercial support role
Strong organisational skills and excellent attention to detail
Confident communicator, able to build rapport with customers, suppliers, and internal stakeholders
Proficient in Microsoft Office (Excel, Outlook, Word)
SAP experience highly desirable
Able to handle multiple priorities in a fast‑moving environment
Proactive, solution‑focused, and positive team player

Job Responsibility

Act as a primary point of contact for assigned customer accounts, delivering high‑quality service and support
Manage and process customer orders, quotations, returns, and queries using SAP (training provided if needed)
Build strong customer relationships through proactive communication and follow‑ups
Collaborate with logistics, procurement, engineering, and sales teams to ensure accurate and timely order fulfilment
Maintain up‑to‑date customer information, pricing, and documentation within internal systems
Investigate and resolve customer issues promptly and professionally
Support continuous improvement activities, helping to streamline customer service and account management processes

Account Manager / Specialty Account Manager - TAVNEOS

At Amgen, if you feel like you’re part of something bigger, it’s because you are...

Location

United States , New York

Salary:

145311.00 - 215025.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience
OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
OR Associate degree & 10 years of collective account management experience, sales, & commercial experience

Job Responsibility

Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals
Promotes TAVNEOS - within approved labeling in a comprehensive, fair and ethical manner
Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
Develops strong customer relationships by better understanding the customer’s needs and goals
Consistently meets or exceeds corporate sales goals
Communicates territory activity in an accurate and timely manner as directed by management
Drive product demand among targets through education on disease state and product information
Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results
Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines
Must be able to work closely with patient services and market access team members

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Account Manager/ Key Account Manager - General Trade

Unilever is the place where you can bring your purpose to life with the work tha...

Location

Sri Lanka , Western Province

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Be a graduate or possess a relevant equivalent professional qualification
Have experience in sales in a similar capacity (preferably FMCG) will be an added advantage
Be self-confident and assertive with good inter-personal and relationship management skills
Possess a valid driving license and be willing to work in outstation areas
Ability to manage multiple stakeholders and motivate the team to achieve set business objectives

Job Responsibility

Deliver annual & monthly company targets in terms of volume & revenue
Develop sales by improving services of business partners and capability of sales force
Handle winning negotiations to overcome business challenges
Understand the digital commerce landscape and developments to drive digitization across the business
Maintain good relationship with both internal and external stakeholders amidst tough market conditions

Fulltime

Account Manager / Specialty Account Manager - TAVNEOS - Manhattan South, NY

Join Amgen's Mission of Serving Patients. At Amgen, if you feel like you're part...

Location

United States , New York

Salary:

145311.00 - 215025.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
OR Master's degree & 6 years of collective account management experience, sales, & commercial experience
OR Bachelor's degree & 8 years of collective account management experience, sales, & commercial experience
OR Associate degree & 10 years of collective account management experience, sales, & commercial experience

Job Responsibility

Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership
Promotes TAVNEOS - within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
Develops strong customer relationships by better understanding the customer's needs and goals and communicating those needs and goals to other team members
Consistently meets or exceeds corporate sales goals
Communicates territory activity in an accurate and timely manner as directed by management
Drive product demand among targets through education on disease state and product information
Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results
Adheres to the Company's compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code
Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Account Manager Specialty Account Manager Tepezza

In this vital role you will be responsible for representing TEPEZZA to physician...

Location

United States , Cleveland

Salary:

173255.00 - 203081.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred
Site of care and reimbursement experience strongly preferred
Experience working with institutions and integrated delivery networks preferred
Pharma account management selling experience essential
Approximately 80% travel (may vary by territory), including some overnight and weekend commitments

Job Responsibility

Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals
Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner
Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
Develops strong customer relationships by better understanding the customer’s needs and goals
Consistently meets or exceeds corporate sales goals
Communicates territory activity in an accurate and timely manner as directed by management
Drive product demand among targets through education on disease state and product information
Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results
Adheres to the Company’s compliance policies and guidelines
Must be able to work closely with patient services and market access team members

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Account Manager Specialty Account Manager

In this vital role you will be responsible for representing TAVNEOS to physician...

Location

United States , Bronx

Salary:

145311.00 - 203790.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
Sales experience in rheumatology and/ or Nephrology
Site of care and reimbursement experience strongly preferred

Job Responsibility

Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership
Promotes TAVNEOS within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
Develop strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members
Consistently meets or exceeds corporate sales goals
Communicates territory activity in an accurate and timely manner as directed by management
Drive product demand among targets through education on disease state and product information
Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results
Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code
Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Account Manager Specialty Account Manager Nephrology

In this vital role you will be responsible for representing KRYSTEXXA to physici...

Location

United States , Memphis

Salary:

154736.00 - 203801.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
Sales experience in Nephrology, Ophthalmology, and/or rare/specialty disease states preferred
Site of care and reimbursement experience strongly preferred

Job Responsibility

Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership
Promotes KRYSTEXXA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members
Consistently meets or exceeds corporate sales goals
Communicates territory activity in an accurate and timely manner as directed by management
Drive product demand among targets through education on disease state and product information
Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results
Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code
Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

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Customer Service Account Manager

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