Customer Scheduling & Administration Coordinator Job at Office Angels (Ashford)

Customer Scheduling & Administration Coordinator

Are you a highly organised individual with a passion for customer service and ad...

Location

United Kingdom , Ashford

Salary:

25000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

An Administration NVQ/Diploma would be advantageous but is not essential
Previous experience in office administration is essential
Proven diary management/scheduling experience is a must!
Confident in using Microsoft Excel and Microsoft Office Suite
Exceptional communication skills and a professional telephone manner
Strong organisational abilities with a keen attention to detail
Capacity to work independently and handle pressure when necessary
A friendly, polite, and customer-focused attitude

Job Responsibility

Calling customers to arrange survey appointments and installation dates
Managing and coordinating multiple diaries, including staff holidays
Preparing, updating, and processing installation administration
Maintaining accurate records and updating internal systems
Providing day‑to‑day administrative support to the Office Manager and Director
Handling customer queries politely, professionally, and efficiently
Assisting with general office duties as required

What we offer

28 days holiday - which includes all bank holidays and time off between Christmas and the New Year - plus one additional day for employees who attend the company charity fund raising day

Fulltime

Customer Scheduling & Administration Coordinator

Are you a highly organised individual with a passion for customer service and ad...

Location

United Kingdom , Ashford

Salary:

25000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in office administration is essential
Proven diary management/scheduling experience is a must
Confident in using Microsoft Excel and Microsoft Office Suite
Exceptional communication skills and a professional telephone manner
Strong organisational abilities with a keen attention to detail
Capacity to work independently and handle pressure when necessary
A friendly, polite, and customer-focused attitude

Job Responsibility

Calling customers to arrange survey appointments and installation dates
Managing and coordinating multiple diaries, including staff holidays
Preparing, updating, and processing installation administration
Maintaining accurate records and updating internal systems
Providing day‑to‑day administrative support to the Office Manager and Director
Handling customer queries politely, professionally, and efficiently
Assisting with general office duties as required

What we offer

28 days holiday - which includes all bank holidays and time off between Christmas and the New Year - plus one additional day for employees who attend the company charity fund raising day
Hybrid: 1 day a week working from home, once fully trained and after completing your probationary period

Fulltime

New

Scheduling Coordinator

We are seeking a well-organised and passionate Scheduling Coordinator to join a ...

Location

United Kingdom , Bridgwater

Salary:

28000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Prior experience in scheduling
Experience of working in fast paced and multiskilled environment
Proficiency in using MS package, Word, Excel and Outlook in particular
Ability to instruct change and suggest improvements (must be able to demonstrate it during interview process)
Ability to work with numerous bespoke software's and be able to understand and interpret technical information
Self-motivated and strong team player
Effective planning and organising abilities
Ability to act proactively to deadlines and with limited direct supervision is essential

Job Responsibility

Scheduling of a team of field engineers
Effective route planning and management of service level agreements
Schedule and book where required all reactive and planned works to appropriate technician, paying particular attention to customer and engineer locations, expertise, qualifications and response targets
Manage internal processes and customer forecasts as required
Ensure jobs are complete within timelines or escalating as appropriate
Monitor technician's travel, work activity and respond to issues accordingly
Follow through customer enquiries from initial point of contact to completion
Management and organisation of shared inboxes
Data handling and entry including ensuring all enquiries are accurately processed
Process sales orders accurately by telephone and e-mail, in accordance with the company's processes

What we offer

22 days annual leave plus Bank Holidays
Free parking
Cycle to Work scheme
Company Pension (4% employer / 5% employee)
Supportive and collaborative team
Forward-thinking and rapidly growing business

Fulltime

Administration Coordinator

In this role, you'll be responsible for providing essential administrative and c...

Location

United Kingdom , Canterbury

Salary:

26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in an administrative or coordination role
Strong organisational skills with the ability to manage multiple tasks and priorities
High attention to detail and accuracy in data entry and record keeping
Confident communicator, comfortable liaising with engineers, suppliers, and internal teams
Competent with Microsoft Office (Excel, Outlook, Word) and ideally business systems (CRM / order management tools)
Basic understanding of stock control or inventory management
Comfortable working in a fast-paced, operational environment
Team-oriented with a customer-focused mindset

Job Responsibility

Process and track customer service orders from acceptance through to completion
Place orders with suppliers
Maintain accurate order records within CRM, service delivery, and tracking systems
Monitor order progress, update stakeholders, and escalate delays or issues as required
Book and coordinate field engineers for installations, surveys, and service visits
Maintain engineer schedules, ensuring efficient use of resources and adherence to delivery timelines
Liaise with engineers to confirm appointments, access requirements, and job readiness
Order standard stock items in line with approved procedures
Track stock levels for field engineering teams and highlight low-stock or replenishment requirements
Maintain basic inventory records, including stock issued, received, and returned

What we offer

25 days annual leave plus Bank holidays
Birthdays Off
6 Month Reviews
Home Broadband
Regular Office Food Events
Lunch & Learns with Leadership Team
Regular Team Socials
Concessions (Discounted UK Holidays, Sky TV Packages etc)
Perkbox (Including over 9,000 perks, discounts and benefits)
Virtual GP Appointments - Dr Care Anywhere

Fulltime

Administration Coordinator

Do you like office work? Do you like the diversity of tasks? We have the job you...

Location

Canada , Saint John's

Salary:

18.25 CAD / Hour

Randstad

Expiration Date

August 02, 2026

Requirements

6 months to 1 year of work experience in an administrative position
Good command of computer software
Resourceful and autonomous

Job Responsibility

Confirm and remind clients of their upcoming appointments through calls, emails
Provide excellent service to clients by answering inquiries and addressing concerns in a professional and courteous manner
Resolve appointment-related issues or conflicts effectively and promptly
Assist with other administrative tasks related to appointments and scheduling
Enter and update appointment details accurately in the company’s scheduling system
Track and report on appointment statistics and trends as needed

What we offer

Individual insurance programs from day 1
Beautiful dynamic working environment
Diversity of tasks

Fulltime

Scheduling Coordinator

The Scheduling Coordinator assists in participant care responsibilities by perfo...

Location

United States , San Bernardino

Salary:

21.15 - 24.33 USD / Hour

InnovAge

Expiration Date

Until further notice

Requirements

1+ yr administrative or clerical experience that includes filing, record keeping, data entry and providing customer service
1+ yr scheduling experience
Medical Terminology
EMR

Job Responsibility

Schedules appointments with internal providers and with external network specialists’ offices for consultations and procedures as ordered by PACE primary care physicians
Assists in prioritizing the scheduling of participants by consulting with medical staff, on a daily basis, to manage the participant flow
Works as a liaison to these specialists’ offices for coordinating care and relaying information to PACE operations leadership team as appropriate
Coordinates with the transportation department to schedule outside and special in-house appointments for participants
Ensures that appointment information is relayed to the appropriate departments and caregivers as necessary in addition to notifying participants and their families of appointments and transportation arrangements
Coordinates escorts with the ADHC staff
Takes information from participants to start the triage process for those seeking care without a scheduled appointment
Greets and checks in participants for clinic appointments, performs any necessary documentation in medical records, and performs computer entries to update participant information
Answers clinic telephone calls and directs calls and messages to appropriate parties or voice mail as requested
Performs data entry of participant information, diagnostic orders, test results and data PACE information per established procedures

What we offer

medical/dental/vision insurance
short and long-term disability
life insurance and AD&D
supplemental life insurance
flexible spending accounts
401(k) savings
paid time off
company-paid holidays

Fulltime

Scheduling Coordinator

The Scheduling Coordinator assists in participant care responsibilities by perfo...

Location

United States , Loveland

Salary:

19.76 - 22.74 USD / Hour

InnovAge

Expiration Date

Until further notice

Requirements

1+ yr administrative or clerical experience that includes filing, record keeping, data entry and providing customer service
1+ yr scheduling experience
Medical Terminology
EMR

Job Responsibility

Schedules appointments with internal providers and with external network specialists’ offices for consultations and procedures as ordered by PACE primary care physicians
Assists in prioritizing the scheduling of participants by consulting with medical staff, on a daily basis, to manage the participant flow
Works as a liaison to these specialists’ offices for coordinating care and relaying information to PACE operations leadership team as appropriate
Coordinates with the transportation department to schedule outside and special in-house appointments for participants
Ensures that appointment information is relayed to the appropriate departments and caregivers as necessary in addition to notifying participants and their families of appointments and transportation arrangements
Coordinates escorts with the ADHC staff
Takes information from participants to start the triage process for those seeking care without a scheduled appointment
Greets and checks in participants for clinic appointments, performs any necessary documentation in medical records, and performs computer entries to update participant information
Answers clinic telephone calls and directs calls and messages to appropriate parties or voice mail as requested
Performs data entry of participant information, diagnostic orders, test results and data PACE information per established procedures

What we offer

medical/dental/vision insurance
short and long-term disability
life insurance and AD&D
supplemental life insurance
flexible spending accounts
401(k) savings
paid time off
company-paid holidays

Fulltime

Resource Planning and Scheduling Coordinator

Morson Edge is currently recruiting a Resource Planning and Scheduling Coordinat...

Location

United Kingdom , Derby

Salary:

13.20 GBP / Hour

Morson Talent

Expiration Date

Until further notice

Requirements

Highly organised with strong attention to detail
Methodical and analytical in their approach
Confident communicating with a wide range of stakeholders
Able to work under pressure and adapt to changing priorities
Positive, proactive, and customer-focused
Previous experience in planning, scheduling, coordination, logistics, administration, or a similar operational environment would be beneficial, but attitude and willingness to learn are just as important

Job Responsibility

Creating compliant permits and detailed work packs for operational teams
Coordinating traffic management requirements and securing approvals
Liaising with local authorities, suppliers, field managers, operatives, and customers
Ensuring all jobs are fully planned and compliant prior to delivery
Reacting to urgent/emergency work and reprioritising as required
Supporting field teams with accurate job information and documentation

What we offer

£13.20 per hour
25 days holiday plus bank holidays
Dedicated training and development through the Severn Trent Academy
Modern Pride Park offices with free parking and excellent transport links
Supportive and collaborative team environment

Fulltime

Select Country

Customer Scheduling & Administration Coordinator

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Customer Scheduling & Administration Coordinator

Customer Scheduling & Administration Coordinator

Customer Scheduling & Administration Coordinator

Scheduling Coordinator

Administration Coordinator

Administration Coordinator

Scheduling Coordinator

Scheduling Coordinator

Resource Planning and Scheduling Coordinator

Our AI answers in your language