Customer Sales Support Advisor Job at Parkdean Resorts (Newcastle upon Tyne)

Customer Sales Support Advisor

Are you ready to be the welcoming voice and helping hand that brings holiday dre...

Location

United Kingdom , Newcastle upon Tyne

Salary:

Not provided

Parkdean Resorts

Expiration Date

Until further notice

Requirements

Previous experience in sales, customer service, or a related field, preferably within the holiday or travel industry with a passion for delivering exceptional customer service
Excellent verbal and written communication skills
Strong familiarity with digital communication platforms such as Live Chat, WhatsApp, and SMS
Proven ability to meet and exceed sales targets
Strong problem-solving skills and the ability to think on your feet
Ability to work effectively within a team environment
Proficiency in using CRM systems and ticketing software
Willingness to work flexible hours, including evenings and weekends as required

Job Responsibility

Handle customer inquiries and sales through Live Chat, WhatsApp, SMS, and ticketing systems
Promote and sell holiday packages, memberships, and additional services, consistently identifying opportunities to cross and up-sell
Provide timely and accurate information to customers, resolving issues and answering queries
Manage ticketing system for callbacks and following up with customers as required
Collect customer feedback and share insights with the team to improve services and sales processes
Maintain accurate records of customer interactions and transactions

What we offer

The chance to develop your skills and boost your career across our 66 parks
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support

New

Customer Sales Advisor

Bring customers back. Build your career. Be part of a winning team. We’re lookin...

Location

United Kingdom , Oldbury

Salary:

Not provided

Travis Perkins

Expiration Date

Until further notice

Requirements

Confident speaking on the phone
Positive, resilient, and eager to learn
Motivated by achievable targets and personal growth
Ready to build skills that will last a lifetime

Job Responsibility

Calling previous customers to understand their needs and rebuild relationships
Sharing new offers, solutions, and reasons to return
Listening carefully and finding the right outcome for each customer
Working towards achievable targets with full support from your team
Playing a key role in helping us grow and strengthen our customer base

What we offer

Competitive salary
Bonus
Benefits
Great team environment
Clear progression paths
Full training provided
A large PLC with real opportunities
Recognition and rewards

Fulltime

New

Customer Sales Advisor

We’re looking for confident, motivated people to join our growing Customer Accou...

Location

United Kingdom , Birmingham

Salary:

Not provided

Travis Perkins

Expiration Date

Until further notice

Requirements

Confident speaking on the phone
Positive, resilient, and eager to learn
Motivated by achievable targets and personal growth
Ready to build skills that will last a lifetime

Job Responsibility

Calling previous customers to understand their needs and rebuild relationships
Sharing new offers, solutions, and reasons to return
Listening carefully and finding the right outcome for each customer
Working towards achievable targets with full support from your team
Playing a key role in helping us grow and strengthen our customer base

What we offer

Bonus
Full training provided
Clear progression paths
Recognition and rewards
A great team environment

Fulltime

New

Customer Sales Advisor

We are recruiting for a motivated and customer-focused Customer Sales Advisor to...

Location

United Kingdom , Islington

Salary:

27053.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven sales experience with a track record of meeting or exceeding targets
Confident communicator, both face-to-face and over the phone
Customer-focused with a passion for delivering excellent service
Self-motivated, enthusiastic, and results-driven
Flexible to travel and support multiple store locations across South / South-West London
Strong organisational skills and ability to manage multiple enquiries

Job Responsibility

Achieve and exceed sales targets through effective customer engagement and closing
Provide tailored storage solutions based on customer needs and circumstances
Manage enquiries via phone, email, and in person, ensuring a seamless sales journey
Maintain high standards within the store, ensuring a welcoming and professional environment
Actively promote products and services, highlighting key benefits and value
Build strong customer relationships to encourage repeat business and referrals
Ensure compliance with Health & Safety standards at all times
Support overall store performance and contribute to business growth

What we offer

Performance-related bonus scheme
Staff discounts and benefits
Clear opportunities for career progression within a growing business
Supportive, team-oriented working environment

Fulltime

New

Customer Support Advisor

The successful candidate will provide office-based technical assistance to custo...

Location

United Kingdom , Haslingden

Salary:

29000.00 - 32000.00 GBP / Year

Trostan Dene

Expiration Date

Until further notice

Requirements

Experience within a Technical Support or Customer Service
Strong communication skills
Problem-solving
Attention to detail
Interpersonal skills
Strong team player
Ability to work effectively independently

Job Responsibility

Provide technical support via telephone, email, and online communication channels
Assist customers with product selection, installation guidance, troubleshooting, and fault diagnosis
Support the sales team with technical product information and specifications
Process technical enquiries efficiently and maintain accurate records of customer interactions
Liaise with engineering and production departments to resolve technical issues
Maintain up-to-date knowledge of products, standards, and industry developments
Deliver excellent customer service and ensure customer satisfaction at all times

What we offer

Flexible / hybrid working
Free on-site parking

Fulltime

Customer Sales Advisor

We’re looking for confident, motivated people to join our growing Customer Accou...

Location

United Kingdom , Birmingham

Salary:

Not provided

Travis Perkins

Expiration Date

Until further notice

Requirements

Confident speaking on the phone
Positive, resilient, and eager to learn
Motivated by achievable targets and personal growth
Ready to build skills that will last a lifetime

Job Responsibility

Calling previous customers to understand their needs and rebuild relationships
Sharing new offers, solutions, and reasons to return
Listening carefully and finding the right outcome for each customer
Working towards achievable targets with full support from your team
Playing a key role in helping us grow and strengthen our customer base

What we offer

Bonuses
Incentives
Celebrations for hitting team goals
Full training provided
Clear progression paths
A great team environment
Recognition and rewards

Fulltime

Customer Support Advisor - German Speaker

Do you like technology and are interested in working in this area? Do you have e...

Location

Portugal , Lisboa

Salary:

Not provided

Randstad

Expiration Date

Until further notice

Requirements

Be fluent in German (native level, or near-native C2)
Good command of English (mininum B2 level)
Previous experience in sales, ideally in a contact center environment
Experience in consumer electronics, technology retail is highly valued
Proven ability to identify customer needs, recommend complete solutions, handle objections and close sales confidently
Strong orientation towards KPIs such as client satisfaction, close rate, attach rate and quality
Excellent verbal communication, active listening and structured call control
Ability to navigate multiple systems, document accurately and work effectively in a fast-paced environment

Job Responsibility

Handle inbound customer contacts with the objective of identifying needs, recommending the most suitable solutions, and maximising conversion, average order value and accessory or service attach while delivering a premium customer experience
Have customer satisfaction as the main objective
Inform customers about the company's products and services, as well as their advantages

Customer Sales Advisor

We are looking for a Customer Sales Advisor to join our team on site at our offi...

Location

United Kingdom , Swindon

Salary:

27054.35 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a customer service or customer-facing role
Strong attention to detail with a high level of accuracy
Excellent listening skills with the ability to understand and respond to customer needs
A collaborative team player with a positive and flexible approach
Confident communicator with strong verbal and written skills
Ability to work effectively under pressure in a fast-paced environment
Good administrative and organisational skills
Proactive and solution-focused mindset, with the ability to use initiative
Strong time management skills, with the ability to prioritise workload effectively

Job Responsibility

Provide product options, pricing, and quotations to direct sales customers, proactively following up to convert opportunities into sales
Generate, coordinate, and secure sales leads and orders to support business growth
Manage and coordinate telephone cash sales in collaboration with the Sales Office Supervisor
Efficiently receive, record, and process customer orders, ensuring accuracy and timely delivery
Liaise with quarries, concrete plants, suppliers, and transport teams to ensure seamless coordination of customer orders
Build and develop strong relationships with existing customers, identifying opportunities to grow accounts and enhance customer satisfaction

What we offer

Healthcare Cash Plan – dental, optical, physiotherapy, prescriptions + free 24/7 remote GP for you and your family
Award-Winning Online Wellbeing Hub – expert resources to support your mental, physical, and financial wellbeing
24/7 Support When You Need It – confidential employee assistance programme helpline (managed by an external provider) and up to 6 free counselling sessions every year
Family-Friendly Benefits – enhanced maternity and paternity policies, plus life assurance for peace of mind
Generous Holiday Allowance – 25 days (rising to 28) with the flexibility to buy or sell days – All manageable via our employee self-service mobile app
Good attendance credits – earn good attendance credits which can be traded in for more holiday days
Cycle-to-Work Scheme – save money, stay fit, go green
Exclusive Discounts – big savings on shopping, dining, gyms, travel, and entertainment
Grow Your Career – access to ongoing training and development via our Learning For All platform
Make a Difference – up to 2 paid volunteering days each year for causes you care about

Fulltime

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