CrawlJobs Logo
Parkdean Resorts Logo Parkdean Resorts · Customer Service

Customer Sales Support Advisor

United Kingdom, Newcastle upon Tyne · Job Posted March 22, 2026
Apply Position
Job Link Share

Job Description

Are you ready to be the welcoming voice and helping hand that brings holiday dreams to life? Join our dynamic Customer and Park Support team at Parkdean Resorts, where every day is an opportunity to create unforgettable experiences for our holiday makers, holiday homeowners, and dedicated teammates. Whether it's tweaking a booking, assisting our on-park teams, or supporting our central office, you'll be at the heart of our mission: ensuring our customers’ experience is nothing short of exceptional.

Job Responsibility

  • Handle customer inquiries and sales through Live Chat, WhatsApp, SMS, and ticketing systems
  • Promote and sell holiday packages, memberships, and additional services, consistently identifying opportunities to cross and up-sell
  • Provide timely and accurate information to customers, resolving issues and answering queries
  • Manage ticketing system for callbacks and following up with customers as required
  • Collect customer feedback and share insights with the team to improve services and sales processes
  • Maintain accurate records of customer interactions and transactions

Requirements

  • Previous experience in sales, customer service, or a related field, preferably within the holiday or travel industry with a passion for delivering exceptional customer service
  • Excellent verbal and written communication skills
  • Strong familiarity with digital communication platforms such as Live Chat, WhatsApp, and SMS
  • Proven ability to meet and exceed sales targets
  • Strong problem-solving skills and the ability to think on your feet
  • Ability to work effectively within a team environment
  • Proficiency in using CRM systems and ticketing software
  • Willingness to work flexible hours, including evenings and weekends as required

What we offer

  • The chance to develop your skills and boost your career across our 66 parks
  • A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
  • A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
  • Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you
  • You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support
Parkdean Resorts - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Customer Sales Support Advisor

8 matching positions

Customer Sales Support Advisor

Part-Time 25 hours per week. Monday, Thursday, Friday 2:15pm - 7:15pm. Saturday ...
Location
Location
United Kingdom , Newcastle upon Tyne
Salary
Salary:
Not provided
parkdeanresorts.co.uk Logo
Parkdean Resorts
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in sales, customer service, or a related field, preferably within the holiday or travel industry with a passion for delivering exceptional customer service
  • Excellent verbal and written communication skills
  • Strong familiarity with digital communication platforms such as Live Chat, WhatsApp, and SMS
  • Proven ability to meet and exceed sales targets
  • Strong problem-solving skills and the ability to think on your feet
  • Ability to work effectively within a team environment
  • Proficiency in using CRM systems and ticketing software
  • Willingness to work flexible hours, including evenings and weekends as required.
Job Responsibility
Job Responsibility
  • Handle customer inquiries and sales through Live Chat, WhatsApp, SMS, and ticketing systems
  • Promote and sell holiday packages, memberships, and additional services, consistently identifying opportunities to cross and up-sell
  • Provide timely and accurate information to customers, resolving issues and answering queries
  • Manage ticketing system for callbacks and following up with customers as required
  • Collect customer feedback and share insights with the team to improve services and sales processes
  • Maintain accurate records of customer interactions and transactions.
What we offer
What we offer
  • 50% discount for you and a 25% discount for friends and family when booking your holiday with us
  • 30% team member discount on food, drinks, and leisure activities
  • Discounts on brands like Hello Fresh and local gyms
  • Employee Assistance Programme with 24/7 confidential helpline for counselling and support
  • Parttime
Read More
Arrow Right

Sales & Customer Support Advisor

As a Sales & Customer Support Advisor, you'll be a key player in delivering exce...
Location
Location
United Kingdom , Ilminster
Salary
Salary:
25000.00 - 27500.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a busy business environment, ideally in customer service or sales
  • Proficiency in Microsoft Excel and Outlook
  • Strong communication and relationship-building skills
  • Highly organised with a keen eye for detail
Job Responsibility
Job Responsibility
  • Managing customer enquiries, quotations, and orders using their CRM system
  • Supporting Area Sales Managers and Business Development teams with lead qualification and presentations
  • Coordinating deliveries and resolving any issues with empathy and professionalism
  • Handling post-order communications and documentation
  • Booking commissioning visits and warranty callouts
  • Providing product information and simple technical advice
  • Monitoring outstanding quotes and opportunities to maximise conversion
What we offer
What we offer
  • Defined Contribution Pension: 5% employer / 5% employee contributions
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Corporate Gym Membership
  • Mental Health First Aiders on site
  • Free Life Assurance: 3x annual salary
  • Christmas Savings Club & Festive Activities
  • Employee Discount Platform: With local businesses
  • Fulltime
Read More
Arrow Right

Customer Sales Advisor

We’re looking for confident, motivated people to join our growing Customer Accou...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
Not provided
travisperkins.co.uk Logo
Travis Perkins
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Confident speaking on the phone
  • Positive, resilient, and eager to learn
  • Motivated by achievable targets and personal growth
  • Ready to build skills that will last a lifetime
Job Responsibility
Job Responsibility
  • Calling previous customers to understand their needs and rebuild relationships
  • Sharing new offers, solutions, and reasons to return
  • Listening carefully and finding the right outcome for each customer
  • Working towards achievable targets with full support from your team
  • Playing a key role in helping us grow and strengthen our customer base
What we offer
What we offer
  • Bonuses
  • Incentives
  • Celebrations for hitting team goals
  • Full training provided
  • Clear progression paths
  • A great team environment
  • Recognition and rewards
  • Fulltime
Read More
Arrow Right

Customer Support Advisor - German Speaker

Do you like technology and are interested in working in this area? Do you have e...
Location
Location
Portugal , Lisboa
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Be fluent in German (native level, or near-native C2)
  • Good command of English (mininum B2 level)
  • Previous experience in sales, ideally in a contact center environment
  • Experience in consumer electronics, technology retail is highly valued
  • Proven ability to identify customer needs, recommend complete solutions, handle objections and close sales confidently
  • Strong orientation towards KPIs such as client satisfaction, close rate, attach rate and quality
  • Excellent verbal communication, active listening and structured call control
  • Ability to navigate multiple systems, document accurately and work effectively in a fast-paced environment
Job Responsibility
Job Responsibility
  • Handle inbound customer contacts with the objective of identifying needs, recommending the most suitable solutions, and maximising conversion, average order value and accessory or service attach while delivering a premium customer experience
  • Have customer satisfaction as the main objective
  • Inform customers about the company's products and services, as well as their advantages
Read More
Arrow Right

Customer Sales Advisor

We are looking for a Customer Sales Advisor to join our team on site at our offi...
Location
Location
United Kingdom , Swindon
Salary
Salary:
27054.35 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a customer service or customer-facing role
  • Strong attention to detail with a high level of accuracy
  • Excellent listening skills with the ability to understand and respond to customer needs
  • A collaborative team player with a positive and flexible approach
  • Confident communicator with strong verbal and written skills
  • Ability to work effectively under pressure in a fast-paced environment
  • Good administrative and organisational skills
  • Proactive and solution-focused mindset, with the ability to use initiative
  • Strong time management skills, with the ability to prioritise workload effectively
Job Responsibility
Job Responsibility
  • Provide product options, pricing, and quotations to direct sales customers, proactively following up to convert opportunities into sales
  • Generate, coordinate, and secure sales leads and orders to support business growth
  • Manage and coordinate telephone cash sales in collaboration with the Sales Office Supervisor
  • Efficiently receive, record, and process customer orders, ensuring accuracy and timely delivery
  • Liaise with quarries, concrete plants, suppliers, and transport teams to ensure seamless coordination of customer orders
  • Build and develop strong relationships with existing customers, identifying opportunities to grow accounts and enhance customer satisfaction
What we offer
What we offer
  • Healthcare Cash Plan – dental, optical, physiotherapy, prescriptions + free 24/7 remote GP for you and your family
  • Award-Winning Online Wellbeing Hub – expert resources to support your mental, physical, and financial wellbeing
  • 24/7 Support When You Need It – confidential employee assistance programme helpline (managed by an external provider) and up to 6 free counselling sessions every year
  • Family-Friendly Benefits – enhanced maternity and paternity policies, plus life assurance for peace of mind
  • Generous Holiday Allowance – 25 days (rising to 28) with the flexibility to buy or sell days – All manageable via our employee self-service mobile app
  • Good attendance credits – earn good attendance credits which can be traded in for more holiday days
  • Cycle-to-Work Scheme – save money, stay fit, go green
  • Exclusive Discounts – big savings on shopping, dining, gyms, travel, and entertainment
  • Grow Your Career – access to ongoing training and development via our Learning For All platform
  • Make a Difference – up to 2 paid volunteering days each year for causes you care about
  • Fulltime
Read More
Arrow Right

Customer Sales Advisor

We’re looking for confident, motivated people to join our growing Customer Accou...
Location
Location
United Kingdom , West Bromwich
Salary
Salary:
Not provided
travisperkins.co.uk Logo
Travis Perkins
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Confident speaking on the phone
  • Positive, resilient, and eager to learn
  • Motivated by achievable targets and personal growth
  • Ready to build skills that will last a lifetime
Job Responsibility
Job Responsibility
  • Calling previous customers to understand their needs and rebuild relationships
  • Sharing new offers, solutions, and reasons to return
  • Listening carefully and finding the right outcome for each customer
  • Working towards achievable targets with full support from your team
  • Playing a key role in helping us grow and strengthen our customer base
What we offer
What we offer
  • Bonus
  • Clear progression paths
  • Full training provided
  • Recognition and rewards
  • Fulltime
Read More
Arrow Right

Customer Sales Advisor

Bring customers back. Build your career. Be part of a winning team. We’re lookin...
Location
Location
United Kingdom , Oldbury
Salary
Salary:
Not provided
travisperkins.co.uk Logo
Travis Perkins
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Confident speaking on the phone
  • Positive, resilient, and eager to learn
  • Motivated by achievable targets and personal growth
  • Ready to build skills that will last a lifetime
Job Responsibility
Job Responsibility
  • Calling previous customers to understand their needs and rebuild relationships
  • Sharing new offers, solutions, and reasons to return
  • Listening carefully and finding the right outcome for each customer
  • Working towards achievable targets with full support from your team
  • Playing a key role in helping us grow and strengthen our customer base
What we offer
What we offer
  • Competitive salary
  • Benefits
  • Bonus
  • A great team environment
  • Clear progression paths
  • Full training provided
  • A large PLC with real opportunities
  • Recognition and rewards - bonuses, incentives, and celebrations for hitting team goals
  • Fulltime
Read More
Arrow Right

Customer Support Advisor

Company specialized in the design and manufacture of digital products for the he...
Location
Location
Spain , Madrid
Salary
Salary:
Not provided
bogrowth.es Logo
Bo Growth
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a customer-facing, support, or service-oriented role
  • Experience working with CRM systems (HubSpot or similar)
  • Fluent using Microsoft Excel (data entry, data quality, basic analysis)
  • Familiarity with technical support processes, configuration workflows, or operational systems (training provided where needed)
  • Strong organisational skills, with the ability to prioritise, multitask, and manage a varied workload
  • Excellent written and verbal communication skills and client-oriented ability
  • Fluent English (C1 level or equivalent).
Job Responsibility
Job Responsibility
  • Provide first-line technical support for customers: Log, manage, and track customer tickets and actions via phone and email using the company's systems and CRM (e.g. HubSpot)
  • Coordinate and document the customer onboarding process
  • Keep customers informed of progress, resolutions, and next steps in a clear, respectful, and accessible manner
  • Monitor customer health, onboarding trackers, and service indicators, escalating risks where appropriate
  • Follow established processes for logging, escalating, and resolving issues, while proactively identifying opportunities for improvement
  • Maintain accurate, auditable records across CRM systems, cloud portals, and internal databases
  • Support configuration activities, firmware updates, fleet changes, and ongoing configuration documentation
  • Collate technical information (e.g. logs, device data) to support investigations, warranty returns, and issue resolution
  • Collaborate closely with internal teams (Technical, Operations, Product, Sales) to ensure customer needs are fully met and create and maintain clear, accessible documentation and guidance for customers and internal teams
  • Support the Managing and Sales Directors with administrative and coordination tasks.
What we offer
What we offer
  • An opportunity to join a company that is breaking into new markets
  • An opportunity for career advancement to higher-level roles
  • Working with international teams
  • Be part of a close-knit company with a strong social culture.
  • Fulltime
Read More
Arrow Right