Customer Sales Representative

• First point of contact with prospective customers and existing members
• Ask effective questions to identify customer needs and offer appropriate solutions
• Engage customers in conversation and create a memorable experience
• Connect with members through positive energy, empathy, and a passion to help others

• Significant customer service and/or sales-based experience in a similar customer facing or office-based environment
• Ability to thrive in a fast-paced, high-volume call centre environment
• Resilience and ability to maintain focus during unexpected challenges
• Adaptability and eagerness to embrace change
• Empathy and initiative to be solutions focused
• Outstanding listening and communication skills
• Tech-savvy, detail-oriented, and comfortable navigating multiple computer systems
• Love being part of a team
• Self-motivated and able to work autonomously in a remote team environment
• Confidence in working with KPIs and targets

Previous contact centre experience

• Sales commission with potential to earn extra 36% on top of annual base salary
• Shift loading for working weekends and public holidays
• 5 weeks of annual leave plus a special 'Me' day after first year
• Discounts on travel, car hire, holidays, groceries, movies, fitness, insurance and Roadside Assistance
• Career pathways
• 18 weeks paid primary and 4 weeks paid secondary parental leave