Customer Sales Representative (Inbound Contact Centre) Job at My NRMA (Newcastle)

New

Customer Sales Representative (Inbound Contact Centre)

Become a part of NRMA as an Inbound Customer Sales Representative, where you'll ...

Location

Australia , Wollongong

Salary:

Not provided

My NRMA

Expiration Date

Until further notice

Requirements

Have significant customer service and/or sales-based experience in a similar customer facing or office-based environment
Can thrive in a fast-paced, high-volume call centre environment and keep their cool under pressure
Are resilient and able to maintain focus during unexpected challenges, quickly bouncing back from difficult situations with positivity, enthusiasm, and a can-do attitude
Demonstrate adaptability and an eagerness to embrace change, readily taking on new systems, processes, and tasks whenever required
Show empathy and initiative to be solutions focused, making every member feel heard, safe, and supported
Have outstanding listening and communication skills and act with professionalism and discretion
Are tech-savvy, detail-oriented, and comfortable navigating multiple computer systems
Love being part of a team, connecting virtually and in person with colleagues
Are self-motivated and able to work autonomously in a remote team environment
Confidence in working with KPIs and targets in our customer needs-based inbound sales environment

Job Responsibility

Be the first point of contact with prospective customers and existing members who want to purchase, enquire about, or amend their NRMA Roadside Assistance membership
Thrive by asking effective questions to identify customer needs and offer appropriate solutions that will add value to our members' lifestyles
Engage customers in conversation and create a memorable experience by connecting with members through positive energy, empathy, and a passion to help others

What we offer

Sales commission with the potential to earn an extra 36% on top of your annual base salary, paid monthly
Shift loading for working weekends and public holidays
5 weeks of annual leave plus a special Me day after your first year
Save on travel, care hire, holidays, groceries, movies, fitness, insurance and Roadside Assistance with your complimentary myNRMA Rewards membership
Career progression opportunities
Market leading 26 weeks paid parental leave entitlements, irrespective of primary carer status

Fulltime

New

Customer Support Centre Representative

As a Customer Support Centre Representative your responsibilities will include, ...

Location

Australia , Tempe

Salary:

28.31 AUD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Proven experience in a customer service role, particularly in retail or aftersales services is highly valued
Curious with strong problem-solving skills to help create innovative solutions for our remote customers
Able to demonstrate excellent written and verbal communication skills showcasing a polite and friendly manner
Good attention to detail along with the ability to remain composed when working under pressure
Have proficient computer skills and an ability to learn about all technical aspects of the IKEA systems
A team player with a 'Togetherness' mindset but also be also to work independently and find solutions
The drive to offer great and convenient solutions, demonstrating a customer-centric and truly empathic approach in every customer interaction, to maximise customer satisfaction

Job Responsibility

Receiving high-volume inbound contacts, operating contact centre telephony and other communication systems
Providing customers with after sales solutions that meet their needs, balancing cost consciousness and customer experience
Making use of problem-solving and resolutions techniques in the customer contact to contribute to smooth and positive interactions that drive customer retention and brand trust
Answering all customer enquires through our different communication channels (phone, chat, email, etc.) within the set timeframes
Document all customer interactions, inquiries, and resolutions in our CRM system to maintain accurate and up-to-date records
Investigating complex cases, liaising with IKEA service providers, and assessing quality & extended guarantee related claims

What we offer

$28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
Rosters published 4 weeks in advance
15% Co-worker discount
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Fulltime

Inbound Sales Representative

We’re excited to welcome new Inbound Sales Representative into our New Business ...

Location

United Kingdom , Bristol

Salary:

26736.53 - 34000.00 GBP / Year

RAC

Expiration Date

Until further notice

Requirements

Genuinely enjoy helping people
Love great conversations
Feel at home in a lively sales and customer service environment
Genuinely enjoys speaking with customers
Building real rapport
Helping people find the right solutions
Bring enthusiasm, curiosity and a positive attitude to every conversation
Resilience to stay focused and upbeat in a fast‑moving sales environment

Job Responsibility

Giving every potential member a genuinely positive customer experience
Handling inbound enquiries and guiding customers through their options
Spotting opportunities to match customers with the right RAC products
Working confidently in a busy sales environment
Keeping accurate records and using RAC systems to log customer details

What we offer

Bonus scheme - Boost your earnings by up to 30% monthly
Retainer bonus - Receive £250 after successfully passing probation
Share in our success - All our employees are awarded shares, at no cost
Free RAC Ultimate breakdown cover - From your very first day
Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax
Generous holidays - 23 days plus bank holidays (rising to 25 with service)
Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
Wellbeing support - 24/7 confidential support helpline for you and your family
Exclusive discounts - Save on tools, tech, holidays and more through our Orange Savings portal

Fulltime

Customer Sales Representative

Become a part of NRMA as an Inbound Customer Sales Representative, where you'll ...

Location

Australia , Newcastle

Salary:

Not provided

My NRMA

Expiration Date

Until further notice

Requirements

Significant customer service and/or sales-based experience in a similar customer facing or office-based environment
Ability to thrive in a fast-paced, high-volume call centre environment
Resilience and ability to maintain focus during unexpected challenges
Adaptability and eagerness to embrace change
Empathy and initiative to be solutions focused
Outstanding listening and communication skills
Tech-savvy, detail-oriented, and comfortable navigating multiple computer systems
Love being part of a team
Self-motivated and able to work autonomously in a remote team environment
Confidence in working with KPIs and targets

Job Responsibility

First point of contact with prospective customers and existing members
Ask effective questions to identify customer needs and offer appropriate solutions
Engage customers in conversation and create a memorable experience
Connect with members through positive energy, empathy, and a passion to help others

What we offer

Sales commission with potential to earn extra 36% on top of annual base salary
Shift loading for working weekends and public holidays
5 weeks of annual leave plus a special 'Me' day after first year
Discounts on travel, car hire, holidays, groceries, movies, fitness, insurance and Roadside Assistance
Career pathways
18 weeks paid primary and 4 weeks paid secondary parental leave

Fulltime

New

Accountant I

The Accountant I is an entry-level accounting role responsible for supporting ge...

Location

United States , Albuquerque

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Foundational experience in accounting with working knowledge of general ledger activity and standard financial processes
Hands-on ability to prepare journal entries and complete bank reconciliations with a high level of accuracy
Familiarity with accounts payable and accounts receivable procedures in a business or healthcare setting
Proficiency in Microsoft Excel and comfort using accounting or financial management systems
Strong attention to detail with the ability to identify, research, and resolve transaction issues
Effective time management skills and the ability to handle multiple priorities within established deadlines
Clear written and verbal communication skills for working with finance staff, auditors, and internal stakeholders

Job Responsibility

Supporting general ledger maintenance and ensuring the accuracy, completeness, and timeliness of financial records
Performing day-to-day accounting functions including preparing and posting journal entries, completing bank and general ledger reconciliations, assisting with accounts payable and accounts receivable processing, and supporting routine financial reporting and audit activities
Research and resolution of transaction discrepancies
Assistance with inventory and regulatory documentation
Maintenance of organized financial records in accordance with internal controls and compliance standards

New

Financial & Accounting Controller - Month End

The Role Act as the technical accounting expert within the Reporting and Ops tea...

Location

United Kingdom , Manchester

Salary:

40.00 - 50.00 GBP / Hour

Randstad

Expiration Date

June 12, 2026

Requirements

Qualification: ACA qualified (preferred)
ACCA/CIMA considered for the right candidate.
Experience: 4 years post-qualification experience in a reporting-heavy role.
Technical Skills: Strong knowledge of UK GAAP and US GAAP.
Competencies: Analytical mindset with the confidence to challenge senior stakeholders
self-directed and resourceful.

Job Responsibility

Group Reporting: Own the relationship with Group Finance, driving high-quality submissions and resolving technical queries.
Audit Liaison: Support the management of the external audit process and coordinate key deliverables.
Technical Excellence: Prepare accounting papers on provisions, judgments, and new standard implementations.
Compliance: Maintain SOX controls, including local GAAP to US GAAP reconciliations.
Business Partnering: Support the financial review of new contracts and lead monthly management meetings.

New

Accounts Receivable Specialist

Robert Half is seeking a detail-oriented and proactive Accounts Receivable Speci...

Location

United States , Vancouver

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of accounts receivable or billing experience
Experience with an ERP system
Strong Excel skills (basic formulas, ability to manage data)
Excellent communication and customer service skills
High attention to detail and strong organizational skills
Ability to prioritize and meet deadlines in a fast-paced environment

Job Responsibility

Generate and distribute customer invoices accurately and on time
Post cash receipts and apply payments to customer accounts
Monitor aging reports and follow up on past-due balances
Communicate with customers regarding billing discrepancies and payment issues
Perform account reconciliations and resolve variances
Maintain accurate customer account records in the system
Collaborate with internal teams (sales, operations, accounting) to resolve issues
Assist with month-end close processes related to AR
Support audit requests and documentation as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Financial & Accounting Controller - Reporting

Take full strategic ownership of a defined set of international entities. This i...

Location

United Kingdom , Manchester

Salary:

40.00 - 50.00 GBP / Hour

Randstad

Expiration Date

June 12, 2026

Requirements

5-8 years in Finance/Accounting (Big 4 or multinational background preferred)
Degree in Finance/Accounting plus CPA, ACCA, or equivalent
Deep knowledge of US GAAP/IFRS and SOx
Proficiency in SAP is highly desirable
Strong communicator, proactive leader, and able to thrive in a fast-paced, evolving environment

Job Responsibility

Lead all accounting activities for specific entities, signing off on financial quality and variance analysis
Coach and develop an accounting team, overseeing month-end and year-end closing processes
Manage statutory filings, tax requirements, and external audits
Maintain frequent contact with regulatory authorities
Provide financial recommendations to the Executive Leadership Team (ELT) and Senior Management
Drive improvements in accounting procedures and planning systems (SAP)

Fulltime

Select Country

Customer Sales Representative (Inbound Contact Centre)

My NRMA

Location:
Australia , Newcastle

Category:
Call Center

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 20, 2026

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