Customer Sales Coordinator

• Answer incoming telephone calls from customers with a view to advising & selling them products and services
• Making regular contact with agreed accounts, in order to build and maintain relationships, increase current order levels and introduce new product ranges and services.
• Dealing with online enquiries via web chat
• To make outbound calls to prospective clients on a regular basis to keep in touch
• Work as part of a team achieving agreed team sales targets
• Process all customers’ requests including quotes, orders and product enquiries with attention to details
• Liaising with the client throughout the order process from placement of order to dispatch
• Attend trade shows and fares and be an ambassador for the company
• Office Administration duties
• Liaise with suppliers, negotiating best prices, minimum order quantities and lead times and issue Purchase Orders where applicable.
• Communicate with other departments within the company to ensure a smooth order process for the client

• Excellent sales and customer service skills
• Good understanding on how to make outbound ‘cold’ sales calls
• Good administration skills
• Good Communication skills
• Conscientious with a high attention to detail
• Positive and can-do-attitude

20 days holiday per year plus Birthday day off and company closure between (3 days) between Christmas and New Year given additionally