Customer Sales Associate and Counter Sales

We are a family run Builders Merchant based in Croydon since 1912. Full Time, permanent hours Monday to Friday 7.00am to 5.00pm (45 hours per week). 23 days holiday plus Bank Holidays, extra holiday rewarded after 5 years. Competitive salary. Company pension with flexible contribution options. Life insurance after 1 year. Staff discount after an initial probationary period. Uniform provided. Requirements: Previous experience within sales and the Builders Merchant Industry, both telephone and counter. Confident dealing with customers over the phone and face to face. Good communication skills. Good product knowledge. Good computer skills. Able to understand and calculate margins and product quantities. About us and your role: We are one of the largest independent Builders Merchants in the Southeast. With a sustainable and renewable energy training centre. We stock a vast array of materials required for all areas of the building trade, including Timber, Sanitaryware, Heating/Renewables and Plumbing. Our company has a friendly and welcoming approach; from the moment our customers approach us we strive to give the best customer experience. This role involves: Someone who understands the importance of good customer service and has a professional approach to their duties. Serving customers over our trade counters and assemble the relevant products; some product lifting and carrying will be required. Liaising with our customer via phone and email orders and when necessary, research items we do not stock to ensure we fulfil as many orders as possible. Assisting our customers with any queries or questions regarding their order. Building good business relationships with both existing and new customers.