Customer Sales Advisor Jobs

Customer Sales Advisor

Admiral Group Plc

Location:
United Kingdom, Cardiff

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We're on the hunt for Customer Sales Advisors to join our lively and sales driven Customer Value team! You'll chat with our customers over the phone each day, ensuring they receive exceptional service, whilst focussing on bringing value to every interaction. Think of it as a chance to introduce helpful options like our Multi-Car insurance, which lets you cover several cars under one policy, or our Multi-Cover insurance, bundling car, van, home, and landlord insurance into just one policy. This not only brings savings and ease to our customers but also helps our business to grow.

Job Responsibility:

Chat with our customers over the phone each day, ensuring they receive exceptional service, whilst focussing on bringing value to every interaction
Introduce helpful options like our Multi-Car insurance or our Multi-Cover insurance
Handle calls from current customers, finding ways to assist them, whether it’s making a change to their policy, adding extra coverage, or resolving general queries

Requirements:

You have a sales-oriented mindset
You’re passionate about providing excellent service to our customers
You’ve got strong communication skills
You enjoy being a team player
You demonstrate self-motivation
You are open to learning
You are resilient - even when calls get challenging

What we offer:

Up to £3,600 of free shares each year after one year of service
33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Chance to earn monthly incentives
Continuous quality training and dedicated wellbeing support
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover
Critical Illness Cover

Additional Information:

Job Posted:
December 15, 2025

Expiration:
February 23, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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