Customer Sales Advisor

• Provide product options, pricing, and quotations to direct sales customers, proactively following up to convert opportunities into sales
• Generate, coordinate, and secure sales leads and orders to support business growth
• Manage and coordinate telephone cash sales in collaboration with the Sales Office Supervisor
• Efficiently receive, record, and process customer orders, ensuring accuracy and timely delivery
• Liaise with quarries, concrete plants, suppliers, and transport teams to ensure seamless coordination of customer orders
• Build and develop strong relationships with existing customers, identifying opportunities to grow accounts and enhance customer satisfaction

• Previous experience in a customer service or customer-facing role
• Strong attention to detail with a high level of accuracy
• Excellent listening skills with the ability to understand and respond to customer needs
• A collaborative team player with a positive and flexible approach
• Confident communicator with strong verbal and written skills
• Ability to work effectively under pressure in a fast-paced environment
• Good administrative and organisational skills
• Proactive and solution-focused mindset, with the ability to use initiative
• Strong time management skills, with the ability to prioritise workload effectively

Previous experience in outbound sales

• Healthcare Cash Plan – dental, optical, physiotherapy, prescriptions + free 24/7 remote GP for you and your family
• Award-Winning Online Wellbeing Hub – expert resources to support your mental, physical, and financial wellbeing
• 24/7 Support When You Need It – confidential employee assistance programme helpline (managed by an external provider) and up to 6 free counselling sessions every year
• Family-Friendly Benefits – enhanced maternity and paternity policies, plus life assurance for peace of mind
• Generous Holiday Allowance – 25 days (rising to 28) with the flexibility to buy or sell days – All manageable via our employee self-service mobile app
• Good attendance credits – earn good attendance credits which can be traded in for more holiday days
• Cycle-to-Work Scheme – save money, stay fit, go green
• Exclusive Discounts – big savings on shopping, dining, gyms, travel, and entertainment
• Grow Your Career – access to ongoing training and development via our Learning For All platform
• Make a Difference – up to 2 paid volunteering days each year for causes you care about
• Refer-a-Friend Bonus – cash rewards when you successfully refer a friend