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Customer Sales Advisor

United Kingdom, Birmingham 26500.00 GBP / Year · Job Posted February 20, 2026
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Job Description

We are currently recruiting for a Customer Sales Advisor to join a busy and customer-focused store operation. This is a fantastic opportunity for someone who enjoys sales, thrives in a customer-facing environment, and takes pride in delivering exceptional service. The store is the operational heart of the business, and you will play a key role in ensuring customers receive a consistently high level of service while helping the store achieve its financial targets.

Job Responsibility

  • Handle sales enquiries over the phone and face-to-face
  • Advise customers on available services and maximise every sales opportunity
  • Contribute to achieving weekly, monthly and annual sales targets
  • Complete administrative tasks accurately and in line with company procedures
  • Maintain high standards of store presentation and cleanliness
  • Ensure Health & Safety procedures are always followed
  • Support bad debt control processes
  • Undertake lone working when required and act as key holder in management absence
  • Carry out physical store rounds and forklift duties where required

Requirements

  • Strong written and verbal communication skills
  • Previous experience as a customer sales adviser
  • Confident speaking with customers both in person and over the phone
  • Proactive, sales-driven mindset
  • Works well independently and within a small team
  • Organised, detail-oriented and comfortable following procedures
  • Takes pride in delivering excellent customer service

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