Customer Sales Advisor

As a Customer Sales Advisor you will be working within the already established Customer Service Team, acting as key contact for the companies clients. Within this position you will be responsible for contacting existing customers, your duties will include: - Ensuring clients data is accurate and up to date - Reviewing customers' purchase order history with the aim to promote new lines and recommend alternative product ranges. - Release orders for picking as soon as stock becomes available and notify customers of any potential delays - Maintain a thorough understanding of the full product range to advise customers and respond to any product related queries You will have previous telesales/ internal sales or a customer-facing (wholesale, retail or B2B) background. Be comfortable working towards targets and KPI's. A professional telephone manner with strong communication skills and a passion for building long term relationships and improving customer service.