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The UK's leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company.
Job Responsibility:
Contribute to the achievement of the store's financial targets
Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs
Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures
Effectively handle sales inquiries, providing advice, and promoting available services
Maximize every sales opportunity to ensure the store meets its targets
Complete all necessary administrative tasks in compliance with company procedures
Maintain a clean and tidy store environment
Be comfortable working independently, taking key holder responsibility in the absence of management
Daily customer interactions
Achieving high levels of customer service and satisfaction
Meeting weekly, monthly, and yearly sales targets
Lone working with key holder responsibilities
Conducting physical rounds of the store and units
Implementing procedures to minimize store 'bad debt'
Requirements:
Strong written, maths and verbal communication skills
Effective listening skills in customer interactions
Self-discipline and attention to detail
Adaptability to work both in a small team and independently
Confidence and product knowledge after completing the induction and probation period