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Office Angels Logo Office Angels · Customer Service

Customer / Sales Administrator

United Kingdom, Bradford Employment contract 24000.00 - 25000.00 GBP / Year · Job Posted June 28, 2026
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Job Description

Office Angels are proud to be recruiting on behalf of a well-established manufacturing business based in Bradford (BD4). Due to continued growth, our client is looking to appoint multiple Customer / Sales Administrators to support their busy and dynamic team. This role is key in ensuring excellent customer service, efficient sales support processes, and maintaining strong communication with both internal departments and external customers.

Job Responsibility

  • Answer incoming telephone calls within agreed timeframes, maintaining a professional and friendly manner
  • Handle customer enquiries and provide accurate information via phone and email
  • Process and manage documentation, ensuring accuracy and timely distribution to relevant departments
  • Maintain clear communication with internal teams, suppliers, and customers
  • Support order processing, updates, and general sales administration
  • Ensure all customer requirements are understood, met, and followed up where necessary
  • Update internal systems and provide feedback on progress where required
  • Liaise with suppliers to communicate business requirements and expectations
  • Monitor personal workflow and take responsibility for managing own workload
  • Ensure work areas are maintained to a professional standard
  • Identify and report system issues to the Help Desk or management team
  • Continuously strive to improve processes and achieve 100% accuracy and service delivery
  • Adapt to changing business and customer needs as required
  • Participate in a Saturday rota where applicable and offer flexibility outside standard hours when needed

Requirements

  • Previous experience in customer service, sales administration, or office-based roles
  • Excellent communication skills, both written and verbal
  • Strong organisational skills and attention to detail
  • Ability to multitask and work effectively in a fast-paced environment
  • A proactive, flexible, and team-oriented approach
  • Confident using computer systems and Microsoft Office

What we offer

  • Competitive starting salary with clear progression to £26,000
  • Immediate start opportunity
  • Joining a stable and growing manufacturing business
  • Supportive team environment
  • Opportunity to develop and grow within the company
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