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We're looking for a new Customer Safety Administrator to join our Customer Safety team, where you'll support with the delivery of compliance and remedial programmes. This is six months fixed term role. You’ll work closely with our External Contract Managers and contractors to ensure the smooth delivery of our compliance programmes. This will include raising jobs, assisting with access issues, invoice payments and keeping our data up to date. You’ll be working in a team to make sure our customers are safe in their homes. You will also be delivering excellent customer service to our internal and external customers, with prompt responses to emails and excellent communication skills. You’ll bring a self-motivated, enthusiastic and solution focused attitude to the role.
Job Responsibility:
Support with the delivery of compliance and remedial programmes
Work closely with External Contract Managers and contractors
Raise jobs
Assist with access issues
Handle invoice payments
Keep data up to date
Work in a team to ensure customers are safe in their homes
Deliver excellent customer service to internal and external customers
Requirements:
Strong admin experience
Passion for spreadsheets
Excellent communication skills
Self-motivated, enthusiastic and solution focused attitude
Ability to deliver excellent customer service
Prompt responses to emails
What we offer:
28 days holiday + opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%