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We're looking for a new Customer Safety Administrator to join our Customer Safety team, where you'll support with the delivery of compliance and remedial programmes. You’ll work closely with our External Contract Managers and contractors to ensure the smooth delivery of our compliance programmes. This will include raising jobs, assisting with access issues, invoice payments and keeping our data up to date. Strong administration experience is required, as well as a passion for spreadsheets. You’ll be working in a team to make sure our customers are safe in their homes. You will also be delivering excellent customer service to our internal and external customers, with prompt responses to emails and excellent communication skills. You’ll bring a self-motivated, enthusiastic, and solution focused attitude to the role. You'll be working from our Bracknell office a minimum of three days per week to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether that's at another of our offices, a cafe or at home.
Job Responsibility:
Support with the delivery of compliance and remedial programmes
Work closely with External Contract Managers and contractors to ensure smooth delivery of compliance programmes
Raise jobs
Assist with access issues
Invoice payments
Keep data up to date
Deliver excellent customer service with prompt responses to emails