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Customer Risk Strategy

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Column

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Location:
United States , San Francisco

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Category:

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Contract Type:
Not provided

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Salary:

115000.00 - 130000.00 USD / Year

Job Description:

We’re looking for an all-around business athlete to join our Customer Risk Strategy team! You don’t need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you’ll gain skills and experience that few others can offer. This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient. This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams.

Job Responsibility:

  • Manage oversight of Column’s Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation
  • Support evaluation of partnership expansions
  • Design and implement new processes: Maintain a growth mindset by helping members of the Column’s risk and compliance organization identify and develop potential process improvements
  • Drive development of key metrics and reporting: Work closely with the Column’s senior leadership team on developing new metrics and providing periodic reporting on Column’s partnership activities to executive management and the Board of Directors

Requirements:

  • 2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company
  • Ability to jump into new situations, with a willingness to learn quickly and help solve problems
  • Hyper-organized approach to project management, including coordinating efforts across multiple teams
  • comfort juggling multiple projects and priorities is critical
  • Scrappy, roll-up-your-sleeves attitude
  • Attention to detail and a commitment to accuracy
  • Familiarity with the banking and fintech industries is preferred, but not required
  • an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must
  • Excitement about working in a fast-paced, deeply cross-functional space

Nice to have:

Familiarity with the banking and fintech industries

What we offer:
  • Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents
  • Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
  • Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
  • FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
  • 401k plan, including self-directed brokerage options
  • Flexible time-off policy
  • 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
  • Up to $4,500 in annual reimbursements for backup childcare
  • Catered lunches and dinners for SF employees
  • Commuter benefits, including paid transportation to-and-from the office
  • Regular team building events, including annual offsite

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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