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Customer Return Representative

United States of America, Philadelphia 15.00 USD / Hour · Job Posted February 20, 2026
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Job Description

In this outdoor role, you will help customers return their rental cars. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service.

Job Responsibility

  • Help customers return their rental cars
  • Meeting and greeting customers
  • Securing keys
  • Recording mileage, gas levels, and damage to our cars
  • Checking our cars into our computer system
  • Providing excellent customer service

Requirements

  • Valid Driver’s License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • Must be able to stand, walk or move throughout rental lot, enter/exit vehicles for prolonged periods and drive a variety of vehicles
  • Must be 18 years of age and legally authorized to work in the United States
  • This position requires regular, on-site presence and cannot be performed remotely

Nice to have

6 months retail customer service experience is a bonus!

What we offer

  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
  • On the job training
  • Paid time off
  • Medical, dental and other insurance
  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
  • Retirement benefits (401k)
  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

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