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Travis Perkins Logo Travis Perkins · Sales

Customer Retention Executive

United Kingdom, Oldbury Employment contract · Job Posted May 04, 2026
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Job Description

We’re looking for confident, motivated people to join our growing Customer Account Team — a high‑energy group focused on reconnecting with past customers and winning back their business. If you enjoy talking to people, solving problems, and making a real impact, this is the perfect place to start and grow your career.

Job Responsibility

  • Calling previous customers to understand their needs and rebuild relationships
  • Sharing new offers, solutions, and reasons to return
  • Listening carefully and finding the right outcome for each customer
  • Working towards achievable targets with full support from your team
  • Playing a key role in helping us grow and strengthen our customer base

Requirements

  • Confident speaking on the phone
  • Positive, resilient, and eager to learn
  • Motivated by achievable targets and personal growth
  • Ready to build skills that will last a lifetime

What we offer

  • Bonuses
  • Incentives
  • Recognition and rewards
  • Clear progression paths
  • Full training provided
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