Customer Results Specialist Job at Defyned Brands (Waco)

Customer Account Specialist

This role involves customer account management and collections at Hewlett Packar...

Location

Thailand , Bangkok

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 2-4 years related experience or Master's degree and up to two years experience
experienced in a customer support or collection position in a service or end-user support environment
ability to meet customers for collection
strong negotiation skills
a good command of English & Thai in writing and speaking
basic knowledge about finance and accounting (advantageous)

Job Responsibility

prepare monthly collection strategies and establish action plan to meet/exceed metrics
report progress during AR review meetings and effectively forecast month-end metric results
manage collection balances per customer
target open A/R > 30, 60, 90, 180 days
timely monitoring of bank guarantee renewals and collection of original bank guarantee at the bank counters as required
ensure cash allocation & suspense management are managed timely and accordingly to policies and procedures
document all collection activities in required applications
service requests of customers through different access channels (email, phone, post, customer portal)
build and maintain strong internal and external customer relationships including higher management within customers’ organization
demonstrate understanding of customer infrastructure, processes, and key customer contacts

What we offer

comprehensive suite of benefits supporting physical, financial and emotional wellbeing
specific programs catered to career progression
unconditional inclusion fostering flexibility and balance

Fulltime

Customer Accounts Receivable Specialist

This Customer Delivery position manages the customer lifecycle and collection pr...

Location

United States

Salary:

49500.00 - 104900.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First-level university degree or equivalent experience
1-2 years’ related experience in an accounts receivable or customer service position
Collection experience preferred or relevant experience (financial, customer service/customer delivery)
Strong verbal skills resulting in successful collection of fees and timely management of returns
Working knowledge of the field of Customer experience relations
Demonstrate verbal and written communication and customer service skills
Good working knowledge in Microsoft Office (Advanced Excel, Word, Outlook, Power-point)
Effective organization, time management, prioritization, follow-up and execution skills
Effective problem solving and issue resolution skills
Fluent English language

Job Responsibility

Deliver customer experience within the lifecycle processes
Service requests of customers through different access channels (email, phone, post, customer portal)
Build and maintain strong internal and external customer relationships
Demonstrate understanding of customer infrastructure, processes, and key customer contacts
Support Total Customer Experience
Prepare monthly collection strategies and establish action plans to meet/exceed metrics
Report progress during AR review meetings and effectively forecast month-end metric results
Manage collection balances per Customer
Target Open A/R > 30, 60, 90,180 days
Ensure Cash Allocation and Suspense management are managed timely and accordingly to policies and procedures

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Lifecycle Marketing Specialist

We’re looking for an experienced Customer Lifecycle Marketing Specialist to driv...

Location

United Kingdom , Hull

Salary:

Not provided

ARCO Limited

Expiration Date

Until further notice

Requirements

Strong hands-on experience with email marketing platforms and marketing automation
Proven background in lifecycle marketing within either B2B or B2C environments
Ability to build segmentation, automated workflows and personalised communications
Data-driven mindset with strong analytical skills
Excellent communication, content creation and project management abilities
Experience with CRM systems and multi-channel campaign delivery
Confidence influencing stakeholders at all levels in a fast-paced environment

Job Responsibility

Develop and deliver customer lifecycle plans that support Active Customer Base growth
Create tailored multi-channel campaigns, including Always-On activity, automated journeys and loyalty programmes
Lead customer communications such as newsletters, targeted emails and nurture programmes
Act as a super-user for our email solution platform (e.g. Optimizely), driving automation, segmentation and optimisation
Work with Data Science to analyse results and improve performance through insight
Collaborate with internal teams and agencies to produce impactful campaign assets

What we offer

A competitive starting salary plus bonus
32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
2 fully paid Community Volunteering days every year
An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
Free, 24-hour access to our Employee Assistance Programme
Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
Access to our Learning Management System, to support your personal and career development
Long-term service awards

Fulltime

Process Specialist III

We are looking for a skilled and detail-oriented Process Specialist III (Senior)...

Location

United States , Columbus

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service roles with a focus on professionalism and responsiveness
Ability to compile, process, and interpret data accurately
Familiarity with annuities and investment products is highly desirable
Strong communication skills for interacting with advisors, customers, and vendors
Excellent organizational skills to manage multiple tasks effectively
Experience in operational support or similar roles
Demonstrated ability to work collaboratively in a team environment
Attention to detail and commitment to delivering high-quality results

Job Responsibility

Perform operational tasks with accuracy and efficiency to support business processes
Compile and analyze data for system inputs and reporting purposes
Communicate effectively with advisors to ensure clear understanding of processes and requirements
Provide excellent customer service by addressing inquiries and resolving issues promptly
Build and maintain strong relationships with vendors to support business operations
Apply knowledge of annuities and investment products to assist with relevant tasks and decision-making
Ensure compliance with company policies and procedures in all activities
Collaborate with team members to streamline processes and optimize workflow
Identify opportunities for improvement and contribute to the implementation of solutions

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Cash Management Solutions Specialist

We are looking for a Cash Management Solutions Specialist to join our Inetum Tea...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Academic background in Finance, Business Administration or related field
+6 years in Customer Service/Account Management in Financial Services, IT Support or Project Management roles (in Banking environment is a plus) or other relevant experience
Strong orientation towards the customer, goals, and results
General IT and Cash Management products knowledge
Fluency in English (mandatory)
Proficiency in MS Office, especially Excel
Excellent communication skills

Job Responsibility

Manages end-to-end delivery of Cash Management solutions for your client portfolio, anticipating needs and proposing smart, tailored solutions
Takes full ownership of the project lifecycle, from scoping and setup to post-go-live support
Keeps clients informed and engaged throughout the process, ensuring transparency and trust, while ensuring clients are well-trained and satisfied with the solutions delivered
Follows up on incidents, analyzes feedback, and ensures client concerns are addressed effectively
Adheres to internal controls and reports key updates to the Team Leader
Contributes to the evolution of Cash Management services and shares the expertise across teams

What we offer

Hybrid work with 2/3 days in the office in Lisbon per week

Fulltime

Hospitality Specialist

Your mission is to launch and lead a luxury hospitality program in a premier Cla...

Location

United States , Houston

Salary:

67500.00 USD / Year

lulafit

Expiration Date

Until further notice

Requirements

At least 2 years of experience in high-end hospitality, including hotels, co-working spaces, or event planning
Extremely tech-savvy, with proficiency in managing multiple email platforms and familiarity with property apps, survey platforms, marketing tools, and invoicing systems
Strong knowledge of Houston’s luxury and hospitality scene, including current trends, top restaurants, and premier arts and entertainment venues
Ideally dined at more than 5 of Houston's locally known, highly rated restaurants and know top-rated art venues in the Houston area
Entrepreneurial Spirit
Results-Driven
Obsessively Customer-Centric
Highly Organized Multi-Tasker
Creative & Innovative
Values-Driven

Job Responsibility

Tenant Relationship Management & Hospitality
Operations & Facilities Management
Conference & In-Suite Service Management
Event Support
Technology & Platform Management
Marketing & Branding

What we offer

FREE employee-only medical coverage under one of our plans
FREE short-term disability and FREE life insurance coverage
4% employer match with our 401(k)
Up to $4k annual bonus for top performance

Fulltime

Loan Sales Specialist

At OneMain, Loan Sales Specialists empower customers by listening to their needs...

Location

United States , Gainesville

Salary:

Not provided

OneMain Financial

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Sales, Collections or Customer Service experience
Bilingual - Spanish

Job Responsibility

Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

What we offer

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Paid time off for volunteer hours
Family back-up care

Fulltime

Collections Specialist

The Collections Specialist will manage inbound and outbound collections calls, l...

Location

United States , Salt Lake City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience using accounting software
BS Degree in Accounting, Finance or Business Administration
2-3 years of prior high volume collections experience

Job Responsibility

Manage inbound and outbound collections calls
Lead all billing and reporting activities according to deadlines
Manage all vendor inquiries
Maintain and update customer files to see that data integrity is maintained
Call on all past due amounts and record all results in the system
Record all customer payments to the correct reports
Follows collection escalation process daily to maintain past due customer accounts

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Customer Results Specialist

Defyned Brands

Location:
United States , Waco

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Results Specialist

Customer Account Specialist

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Customer Results Specialist

Defyned Brands

Location:United States , Waco

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Results Specialist

Customer Account Specialist

Customer Accounts Receivable Specialist

Customer Lifecycle Marketing Specialist

Process Specialist III

Cash Management Solutions Specialist

Hospitality Specialist

Loan Sales Specialist

Collections Specialist

Location:
United States , Waco

Category:
Sales

Contract Type:
Not provided

Job Posted:
January 15, 2026