Customer Response Supervisor

We're looking for a Customer Response Supervisor where you'll work in an agile manner covering a number of key locations. Accountable for the management and delivery of responsive repairs and maintenance, you’ll have exposure to working within a trade environment and have experience managing a frontline facing team. Customers are at the heart of everything we do so we want to make sure that all our services provided are of high quality and undertaken with a commercial and customer-based ethos. We also want to make sure that what we do represent value for money and are resident focused. Using your proactive and forward-thinking approach, you’ll work collaboratively with all stakeholders across the business to ensure the delivery of a high performing service to all homes within the operating area. You’ll take the ownership in developing a highly motivated, customer focused and value-based team ensuring that all feedback are monitored and that customer satisfaction is maintained at a high level.