Customer Resolutions Administrator Job at Brook-St Hiredonline (Milton Keynes)

Customer Service Administrator

We are looking for a dedicated Customer Service Administrator to join our team i...

Location

United States , Fort Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in customer service, support, or administrative roles
Proficient in using CRM software and other customer management tools
Strong communication skills with the ability to interact effectively with diverse groups
Demonstrated ability to handle multiple tasks and prioritize responsibilities efficiently
Exceptional attention to detail and accuracy in managing records and service processes
Proven problem-solving skills with a focus on customer satisfaction and conflict resolution
A positive, team-oriented attitude and a commitment to delivering outstanding service
Ability to adapt and thrive in a dynamic, fast-paced work environment

Job Responsibility

Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests
Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements
Review and verify completed service requests to ensure billing aligns with contractual agreements
Maintain organized and precise records of all customer interactions and service activities
Provide administrative support to enhance the efficiency of daily operations
Address and resolve customer inquiries and concerns with a proactive and solutions-focused approach
Foster positive relationships with both internal and external stakeholders to promote seamless communication
Monitor and manage customer accounts using CRM tools to ensure data accuracy and consistency
Identify opportunities for process improvements to elevate the overall customer experience

What we offer

medical
vision
dental
life and disability insurance
enrollment in company 401(k) plan
free online training

Fulltime

Customer Service Administrator

As a Customer Service Officer, you will be the welcoming and professional face o...

Location

Australia , Brisbane

Salary:

37.13 - 38.99 AUD / Hour

Randstad

Expiration Date

Until further notice

Requirements

2 years experience
customer service, strong communication skills, time management, attention to detail, handle pressure, multi task, customer relationship building experience
Secondary School/High School

Job Responsibility

Commercial Client Support: Serve as a dedicated point of contact for retail partners, providing helpful, solution-focused assistance over the phone and via email
Order Management: Accurately enter and process commercial customer orders into internal systems, ensuring precision and efficiency during peak distribution times
Proactive Problem Solving: Investigate queries regarding stock and logistics, partnering closely with warehouse and transport teams to deliver rapid solutions
Claims Resolution: Efficiently manage transit discrepancies and delivery claims, tracking issues through to a positive customer outcome
System Optimisation: Utilise advanced CRM software (such as Salesforce) and Excel to manage client data and maintain highly accurate account logs

What we offer

Excellent Pay Rate: $38.00 per hour + Super
Work-Life Balance: Consistent, predictable Monday-to-Friday shifts
Immediate Start: Secure stable weekly hours with an industry-leading business
Convenience: Free, secure on-site parking at the Crestmead facility
Award-Winning Workspace: Join a supportive employer offering certified mental health first-aiders, an inclusive environment, regular social celebrations, and fantastic internal career development

Fulltime

Customer Service Administrator

Office Angels are proud to be supporting this global business in their search fo...

Location

United Kingdom , Folkestone

Salary:

15.00 - 16.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Have business to business Customer Service or Account Management experience
Are proficient in using SAP
Experience in shipping or logistics (but not essential)
Possess excellent IT skills with a meticulous eye for detail

Job Responsibility

Building strong relationships with business customers, providing a unparalleled level of service
Handling enquiries from internal and external customers
Providing a quick and efficient response to change requests
Creating debit and credit notes for customers
Handling customer complaints, ensuring customers are satisfied with the resolution
Processing returns and refunds
Updating and maintaining accurate customer records
Identifying opportunities for improvement within the customer service team
Working closely with shipping and the warehouse, updating stock reports and demand planning
Proactively asking for and acting on customer feedback

What we offer

Weekly Pay
Up to 28 days annual leave
Dedicated consultant to support your job search
First opportunity to see permanent positions
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile devices
Perks at work
Discount schemes
Access to Well-being platforms

Fulltime

Customer Service Administrator

We are looking for a dedicated Customer Service Administrator to join our team i...

Location

United States , Dania Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in customer service, support, or administrative roles
Proficient in using CRM software and other customer management tools
Strong communication skills with the ability to interact effectively with diverse groups
Demonstrated ability to handle multiple tasks and prioritize responsibilities efficiently
Exceptional attention to detail and accuracy in managing records and service processes
Proven problem-solving skills with a focus on customer satisfaction and conflict resolution
A positive, team-oriented attitude and a commitment to delivering outstanding service
Ability to adapt and thrive in a dynamic, fast-paced work environment

Job Responsibility

Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests
Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements
Review and verify completed service requests to ensure billing aligns with contractual agreements
Maintain organized and precise records of all customer interactions and service activities
Provide administrative support to enhance the efficiency of daily operations
Address and resolve customer inquiries and concerns with a proactive and solutions-focused approach
Foster positive relationships with both internal and external stakeholders to promote seamless communication
Monitor and manage customer accounts using CRM tools to ensure data accuracy and consistency
Identify opportunities for process improvements to elevate the overall customer experience

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Customer Service Administrator

We are looking for a dedicated Customer Service Administrator to join our team i...

Location

United States , Dania Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in customer service, administrative, or customer support roles
Proficiency using CRM systems and managing client communications
Strong critical thinking and problem-solving abilities to handle complex situations
Excellent communication skills, both verbal and written, with a customer-focused approach
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Proven skills in conflict resolution and maintaining positive relationships
Collaborative mindset with the ability to work well across different teams
A proactive attitude and commitment to delivering high-quality service

Job Responsibility

Coordinate with various teams to ensure services are delivered on time and meet customer expectations
Act as a primary point of contact for customers, providing timely updates and addressing inquiries
Review completed service requests to confirm accuracy and compliance with customer contracts
Verify billing details and ensure records are maintained consistently and accurately
Collaborate across departments to resolve service-related issues and improve overall processes
Maintain organized documentation and provide administrative support to enhance operational efficiency
Identify opportunities for process improvements and implement solutions to enhance customer satisfaction
Communicate effectively with both internal and external stakeholders to foster strong relationships
Assist with handling inbound and outbound calls, ensuring prompt and thorough responses
Address conflicts or concerns with a focus on resolution and maintaining customer trust

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Administrator

We are looking for a dedicated Customer Service Administrator to join our team i...

Location

United States , Dania Beach, Florida

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in customer service, administrative, or customer support roles
Proficiency using CRM systems and managing client communications
Strong critical thinking and problem-solving abilities to handle complex situations
Excellent communication skills, both verbal and written, with a customer-focused approach
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Proven skills in conflict resolution and maintaining positive relationships
Collaborative mindset with the ability to work well across different teams
A proactive attitude and commitment to delivering high-quality service

Job Responsibility

Coordinate with various teams to ensure services are delivered on time and meet customer expectations
Act as a primary point of contact for customers, providing timely updates and addressing inquiries
Review completed service requests to confirm accuracy and compliance with customer contracts
Verify billing details and ensure records are maintained consistently and accurately
Collaborate across departments to resolve service-related issues and improve overall processes
Maintain organized documentation and provide administrative support to enhance operational efficiency
Identify opportunities for process improvements and implement solutions to enhance customer satisfaction
Communicate effectively with both internal and external stakeholders to foster strong relationships
Assist with handling inbound and outbound calls, ensuring prompt and thorough responses
Address conflicts or concerns with a focus on resolution and maintaining customer trust

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Customer Support Administrator

We're currently recruiting for a Customer Support Administrator to join a busy t...

Location

United Kingdom , Gateshead

Salary:

25000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong administration experience in a fast-paced environment
Confident communicator with a strong customer-focused approach
Excellent attention to detail and accuracy
Strong organisational and planning skills
IT literate, including Microsoft Office (particularly Excel)

Job Responsibility

Processing quotations and sales orders accurately and efficiently
Updating systems including stock, pricing, customer records, and order progress
Coordinating transport and delivery instructions
Managing customer updates and reporting throughout the order lifecycle
Supporting debtor processes and ensuring invoice accuracy to avoid discrepancies
Ensuring all documentation is accurate, compliant, and correctly filed
Liaising with internal departments including Key Account Managers, transport, warehouse, and accounts
Escalating issues where required to ensure timely resolution

What we offer

Free Parking

Fulltime

Customer Service Administrator

Office Angels are proud to be supporting this global business in their search fo...

Location

United Kingdom , Folkestone

Salary:

15.00 - 16.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Business to business Customer Service or Account Management experience
Proficient in using SAP
Excellent IT skills with a meticulous eye for detail

Job Responsibility

Building strong relationships with business customers, providing an unparalleled level of service
Handling enquiries from internal and external customers
Providing a quick and efficient response to change requests
Creating debit and credit notes for customers
Handling customer complaints, ensuring customers are satisfied with the resolution
Processing returns and refunds
Updating and maintaining accurate customer records
Identifying opportunities for improvement within the customer service team
Working closely with shipping and the warehouse, updating stock reports and demand planning
Proactively asking for and acting on customer feedback

What we offer

Free parking on site
Option to work from home 1 day a week
Weekly Pay
Up to 28 days annual leave
Dedicated consultant to support your job search
First opportunity to see permanent positions
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile devices
Perks at work

Fulltime

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Customer Resolutions Administrator

Job Description

Job Responsibility

Requirements

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