Customer Reservations Consultant Job at Traveling with Tasha (Racine, Wisconsin)

Customer Service & Reservations Consultant

We are seeking a Customer Service & Reservations Consultant to support clients w...

Location

United States , Evanston

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Strong customer service and communication skills
Comfortable working with online systems and digital tools
Highly organized and detail-oriented
Self-motivated with the ability to work independently
Reliable internet access and a quiet remote workspace
Must be at least 18 years old and authorized to work in the U.S.

Job Responsibility

Communicate with clients to understand travel needs and preferences
Research and coordinate reservations for hotels, cruises, flights, and vacation packages
Provide clear and timely client communication before and after bookings
Manage changes, updates, and travel documentation
Maintain accurate client records and booking details
Stay informed on destination information and supplier offerings

What we offer

Remote work with flexible scheduling
Comprehensive training and professional development
Access to travel booking tools and preferred suppliers
Ongoing mentorship and support
Travel-related perks and industry discounts
Commission-based compensation

Customer Service & Reservations Consultant

We are seeking a Customer Service & Reservations Consultant to support clients w...

Location

United States , Elizabeth

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Strong customer service and communication skills
Comfortable working with online systems and digital tools
Highly organized and detail-oriented
Self-motivated with the ability to work independently
Reliable internet access and a quiet remote workspace
Must be at least 18 years old and authorized to work in the U.S.

Job Responsibility

Communicate with clients to understand travel needs and preferences
Research and coordinate reservations for hotels, cruises, flights, and vacation packages
Provide clear and timely client communication before and after bookings
Manage changes, updates, and travel documentation
Maintain accurate client records and booking details
Stay informed on destination information and supplier offerings

What we offer

Remote work with flexible scheduling
Comprehensive training and professional development
Access to travel booking tools and preferred suppliers
Ongoing mentorship and support
Travel-related perks and industry discounts
Commission-based compensation

New

Global Rental Operations Consultant

Location

Philippines , Clark Freeport Zone, Pampanga

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Bachelor’s degree preferred
Experience working within reservation, travel, hospitality, vacation ownership, or customer support operations
Experience navigating reservation systems and related operational platforms
Strong customer service, communication, and de-escalation skills
Ability to research issues, coordinate resolution, and manage cases across multiple systems
Strong attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced, queue-driven environment
Intermediate proficiency with Microsoft Office (Outlook, Excel, Word, Teams)

Job Responsibility

Act as main contact for customer, member, and partner inquiries
Manage communications (inbound/outbound) and provide updates
Own cases from start to resolution with cross-team collaboration
Document all interactions and resolutions properly
Manage guest relocations due to overbooking or disruptions
Arrange alternative accommodations and rebookings
Apply compensation per guidelines and track recovery costs
Ensure service continuity and customer satisfaction
Investigate complex issues (reservation, payment, system)
Identify root causes and recommend solutions

What we offer

Career advancement and training opportunities
Rewards & Recognition
Competitive Health insurance with Dental Coverage
Discounted hotel and resort stay at Wyndham properties
E learning Courses
A fun and fantastic work environment that includes exciting activities and Events
Occupational Health and Safety Compliant Workplace
Shuttle Services

Fulltime

New

Global Rental Operations Consultant

We Put the World on Vacation. Travel + Leisure Co. is the world’s leading vacati...

Location

Philippines , Clark Freeport Zone, Pampanga

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Bachelor’s degree preferred
Experience working within reservation, travel, hospitality, vacation ownership, or customer support operations
Experience navigating reservation systems and related operational platforms
Strong customer service, communication, and de-escalation skills
Ability to research issues, coordinate resolution, and manage cases across multiple systems
Strong attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced, queue-driven environment
Intermediate proficiency with Microsoft Office (Outlook, Excel, Word, Teams)

Job Responsibility

Act as main contact for customer, member, and partner inquiries
Manage communications (inbound/outbound) and provide updates
Own cases from start to resolution with cross-team collaboration
Document all interactions and resolutions properly
Manage guest relocations due to overbooking or disruptions
Arrange alternative accommodations and rebookings
Apply compensation per guidelines and track recovery costs
Ensure service continuity and customer satisfaction
Investigate complex issues (reservation, payment, system)
Identify root causes and recommend solutions

What we offer

Career advancement and training opportunities
Rewards & Recognition
Competitive Health insurance with Dental Coverage
Discounted hotel and resort stay at Wyndham properties
E learning Courses
A fun and fantastic work environment that includes exciting activities and Events
Occupational Health and Safety Compliant Workplace
Shuttle Services

Fulltime

New

Dutch Speaking Business Travel Consultant

Dutch Speaking Business Travel Consultant required for a large successful travel...

Location

United Kingdom , London

Salary:

26000.00 - 33000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Working knowledge of a GDS, either Amadeus, Galileo or Sabre will be advantageous although can be trained if you have a travel qualification or experience in travel
Business Travel, corporate travel, or leisure travel reservations experience
Fluent Dutch and English
A team player, with strong communication skills, who thrive in a busy environment
Able to train away for the first week

Job Responsibility

Book travel arrangements to include hotels, flights and transportation using a GDS system
Resolve problems related to reservations, wait-listing, seat selection, upgrades as needed
Deal with reissues, schedule changes and amendments to flights
Respond to customer inquiries for timetables, fares, hotels and tickets
Build and maintain excellent customer relationships
Manage customised solutions with clients and partners

What we offer

Private healthcare
Life assurance
Option to buy or sell annual leave
Pension
Discounted staff travel
31.5 days holiday (inclusive of Bank holidays)
Commissions scheme of around £2000 - £4000 a year (uncapped, paid monthly)

Fulltime

M&e Groups And Events Consultant

Manage end-to-end group and conference requirements for clients from group bedro...

Location

United Kingdom , East Kilbride

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience within the events, conference or travel industry, is preferred
GDS experience (GAL & Evolvi preferred)
Experience dealing with high volumes of email and call requests, processing complex travel bookings
Demonstrated ability to consistently deliver a superior customer experience
Excellent Worldwide travel knowledge

Job Responsibility

Deliver an outstanding customer journey on every contact ensuring the highest level of customer service is always offered
Plan and co-ordinate any conference, group bedrooms or group travel enquiries for the clients
Process all group flight reservations, amendments and cancellations
Manage, co-ordinate and ticket all group flights
Utilise our systems including Galileo and MeetingsPro to confirm and process bookings
Offer a variety of flight options, explaining fare rules
Negotiate with suppliers to obtain competitive rates and quality services
Maintain accurate records of all travel arrangements and associated expenditure
Plan and coordinate travel logistics for events, including flights and rail transport

What we offer

Refer a friend for £1000 bonus which is unlimited
Generous holiday entitlement
Day off for your birthday
Staff Awards
Hotel and airline discounts
Employee Assistance Programme

Fulltime

Spa Receptionist

The Spa Receptionist serves as the first point of contact for guests, ensuring a...

Location

Canada , Toronto

Salary:

25.59 CAD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Reading, writing, and oral proficiency in English
Excellent communication and organizational skills
Previous experience in a similar role (2 years preferred) within a luxury spa or hospitality setting
Knowledge of spa software systems and hotel interface programs such as Book4Time, Opera, and HotSOS, preferably
Proficiency in Microsoft Office (Word and Excel) and Canva
High grooming standards, a genuine smile, and a professional demeanour
Passion for the health and wellness industry
Valid Smart Serve Certification is required

Job Responsibility

Welcome and consult with guests about services, amenities, and spa facilities
Set and coordinate appointments, ensuring accuracy and alignment with guest preferences
Provide recommendations and assist with retail sales tailored to guest needs
Anticipate guest needs, resolve issues promptly, and ensure a memorable experience
Handle telephone and email inquiries according to Four Seasons' service standards
Manage spa booking systems, ensuring reservations are accurate and optimized for productivity
Maintain communication logs and update staff on changes to bookings or tasks
Assist therapists and attendants with operational needs, ensuring smooth service delivery
Monitor guest areas (locker rooms, fitness areas, relaxation rooms) hourly, ensuring cleanliness and functionality
Process payments, gratuities, and service vouchers accurately

What we offer

Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
Complimentary meal per shift in our employee dining room, OASIS
Complimentary dry cleaning of uniforms
Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
Monthly Employee Recognition celebrations and Bi-Annual Employee Parties

Parttime

Senior Business Travel Consultant

This exceptional travel company have an opportunity for an experienced Senior Bu...

Location

United Kingdom , East Sussex

Salary:

35000.00 - 39999.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Experience in a business / corporate, groups / or leisure travel role (MUST have GDS expertise)
Experience working with VIP's would be advantageous
Excellent fares, ticketing and reissues knowledge
GDS proficiency (Sabre / Amadeus or Galileo)
Outstanding organisational and customer service skills
Excellent communication & relationship management skills
Highly motivated with ability to thrive in a busy environment

Job Responsibility

Working with Executive Assistants to book and manage travel arrangements for VIP's and individual travellers including flights & hotels
Work with travel co-ordinators to book travel for groups, using a combination of group, nett & published fares for worldwide tours
Build and maintain excellent relationships with both clients and suppliers, providing a bespoke tailor-made, efficient end to end service
Make reservations using the GDS ensuring all information is accurate and all additional seating / baggage etc requirements have been made
Apply appropriate fares and issue tickets and documents with the specified time frame including re-issuing and refunding where appropriate
Dealing with customer questions and issues arising, ensuring a timely response and satisfactory outcome
Ensuring timely issuing of invoices and responses to accounts team for ticketing / ADMS & invoicing queries

What we offer

Salary according to experience (circa £35k +) with bonuses
Monday to Friday - 9 to 5.30
Hybrid working
Fantastic opportunity to join this market leading prestigious travel company

Fulltime

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Customer Reservations Consultant

Job Description

Job Responsibility

Requirements

What we offer

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