CrawlJobs Logo

Customer Rep II, Laboratory

urmc.rochester.edu Logo

University of Rochester

Location Icon

Location:
United States of America , Rochester

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

19.62 - 26.49 USD / Hour

Job Description:

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility:

  • Serves as a customer service representative and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department
  • Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information, as well as general product or service information
  • Handles physician requests for additional specimen testing
  • Calls/faxes results to physicians as requested
  • Investigates client complaints as a first level of response
  • Initiates incident reports as needed and reports customer dissatisfaction to the appropriate leader
  • Dispatches courier services as assigned for specimen pick-ups and deliveries, as well as delivery of supplies
  • Performs required duties related to report delivery as assigned, including sorting and packaging of reports for courier delivery
  • Performs required duties in the customer supply area as assigned
  • Assembles customer orders for delivery by courier, scanning product in and out of the electronic inventory system
  • Dispatches on call phlebotomist for STAT and after-hours specimen collections
  • Other duties as assigned

Requirements:

  • Associate's degree and 1 year of clinical laboratory or medical experience required
  • Or equivalent combination of education and experience
  • Valid NYS driver’s license upon hire required

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Rep II, Laboratory

New

Customer Rep II, Laboratory

As a community, the University of Rochester is defined by a deep commitment to M...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate's degree and 1 year of clinical laboratory or medical experience required
  • Or equivalent combination of education and experience
  • Valid NYS driver’s license upon hire required
Job Responsibility
Job Responsibility
  • Serves as a customer service representative and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department
  • Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information, as well as general product or service information
  • Handles physician requests for additional specimen testing
  • Calls/faxes results to physicians as requested
  • Investigates client complaints as a first level of response
  • Initiates incident reports as needed and reports customer dissatisfaction to the appropriate leader
  • Dispatches courier services as assigned for specimen pick-ups and deliveries, as well as delivery of supplies
  • Performs required duties related to report delivery as assigned, including sorting and packaging of reports for courier delivery
  • Performs required duties in the customer supply area as assigned
  • Assembles customer orders for delivery by courier, scanning product in and out of the electronic inventory system
  • Fulltime
Read More
Arrow Right
New

Cyber Security Senior Expert

At Vodafone, we’re not just shaping the future of connectivity for our customers...
Location
Location
Türkiye , İstanbul
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree (BSc./MSc.) in Engineering discipline (Electrical-Electronics, Computer Science or similar)
  • Fluent in English both written and spoken
  • At least 4 years of work and proven experience in Log Management domain tools in terms of architecture & design, integration, implementation, maintenance, troubleshooting, stakeholder management, company wide project management
  • Knowledge on Arcsight and preferably Splunk
  • Telecommunications industry experience is an advantage
  • Certification for related domains is highly preferable
  • Critical thinking with strong attention to details and follow up
  • Having low level security understanding but ability to present it in a high level
  • Strong analytical deduction
  • Being creative, problem solving and result oriented
Job Responsibility
Job Responsibility
  • Follow technology to design and develop new security-based services taking care of cost and performance criteria
  • Search for new security equipment’s & systems for better performance of security services with new features
  • Design, setup and maintain log management, access management, database security etc. infrastructure & equipments
  • Take necessary actions to prevent possible problems in Security systems core equipment
  • Solve problems that might occur on these systems working in cooperation with vendors, outsource companies and other teams in Vodafone
  • Follow capacity of Security services equipments and take necessary actions to increase/decrease capacity when required
  • Maintain Log Management & SIEM solutions like particularly Arcsight & Splunk working in cooperation with security related teams in Vodafone
  • Plan and attend operations on the equipments for fixing issues and keeping updated with new features
  • Prepare/supports documentation of equipments and services according to company PCI-DSS, ISO 27001, ISO 27701, COBIT, KVKK, GDPR, SOX etc. policies
  • Attending internal and external audits and preparing evidence when required
What we offer
What we offer
  • Vflexy: Flexible Benefits Program
  • Hybrid working kit
  • Ergonomic kit allowance
  • Digital meal voucher
  • Flexible transportation allowance
  • Employee assistance hotline & counselling
  • Comprehensive and flexible private health insurance
  • Discounted price deals for wide range of products & services
Read More
Arrow Right
New

Senior Partner Manager

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered...
Location
Location
Canada , Toronto
Salary
Salary:
130000.00 - 160000.00 USD / Year
yotpo.com Logo
Yotpo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business, Marketing, or a related field
  • 5+ years of experience in SaaS, partnerships, alliances, account management, or business development
  • Proven experience managing a defined book of business with revenue accountability
  • Demonstrated ability to drive indirect revenue through agency or channel partnerships
  • Strong executive presence and ability to influence cross-functional stakeholders
  • Experience leading QBRs and building structured growth plans
  • Strong analytical skills with the ability to forecast and track performance metrics
  • Deep understanding of the eCommerce and agency ecosystem
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for a portfolio of named agency partners
  • Build and maintain multi-threaded relationships across partner leadership, sales, and delivery teams
  • Develop and execute joint business plans to support shared clients and new opportunities to support the partner program
  • Drive accountability around referral targets, product adoption, and partner engagement metrics
  • Create and promote community-wide enablement/marketing initiatives to further educate partners on the value creation that comes from Yotpo and further expose the great innovation coming from our product
  • Create and promote community-wide enablement and marketing initiatives to educate partners on the value of Yotpo and showcase innovative product offerings
  • Act as the voice of your partners internally, sharing feedback and garnering support cross-functionally from Ops, Product, Marketing, and Revenue teams
  • Represent Yotpo at strategic partner meetings and select industry events
What we offer
What we offer
  • Company sponsored RRSP matching
  • 100% coverage of additional benefits programme
  • Equity in options
  • Individualized career development, rewards and recognition
  • Wellness and philanthropic programming and events
  • Fulltime
Read More
Arrow Right
New

Store Associate

Retail Store Associates play a meaningful role within the CVS Health family. At ...
Location
Location
United States , Elgin
Salary
Salary:
15.00 - 22.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
April 12, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Parttime
Read More
Arrow Right
New

Customer Accounts Advisor

A Customer Account Advisor plays a key role in assisting the Customer Accounts D...
Location
Location
United States , Lincoln Park
Salary
Salary:
14.25 - 15.00 USD / Hour
aarons.com Logo
Aaron's
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy
  • including satisfactory MVR (driving record)
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail/customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
Job Responsibility
Job Responsibility
  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
What we offer
What we offer
  • 401(k) Plan
  • Life Insurance
  • Work Today, Get Paid Tomorrow!
  • Paid Time Off
  • Exclusive Discounts
  • Direct Deposit
  • Sundays Off
  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
Read More
Arrow Right
New

Senior Delivery Management Specialist / Data Analytics

The Senior Data Analytics Specialist optimizes delivery operations through data-...
Location
Location
Japan , Tokyo
Salary
Salary:
11000000.00 - 24000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
January 15, 2027
Flip Icon
Requirements
Requirements
  • 5–9 years of professional experience in data analytics, operational analysis, or business intelligence
  • Practical expertise in data extraction and processing using SQL
  • Proficiency in building dashboards and data visualization using tools like Tableau or Power BI
  • Strong analytical ability to derive actionable insights from data to solve business problems
  • Business-level English proficiency is mandatory (Japanese or Korean skills are a plus)
Job Responsibility
Job Responsibility
  • Conduct data analysis on delivery operations, monitor KPIs, and propose strategic improvements
  • Perform data extraction and processing using SQL and visualize insights through BI tools (Tableau, etc.)
  • Support the design of data-based incentive programs and performance enhancement initiatives
  • Identify operational challenges, conduct root cause analysis, and formulate effective countermeasures
  • Collaborate cross-functionally with executive management, sales teams, and global headquarters logistics units
  • Maintain and improve data quality while standardizing reporting processes
What we offer
What we offer
  • 健康保険
  • 厚生年金保険
  • 雇用保険
  • 土曜日
  • 日曜日
  • 祝日
  • Fulltime
Read More
Arrow Right
New

Outcome Engineer

Outcome Engineer role at Onebrief, an AI-powered workflow software company for m...
Location
Location
United States
Salary
Salary:
120000.00 - 200000.00 USD / Year
Onebrief
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • AI-native engineer
  • Strong software engineering skills
  • Experience building with agents
  • History of shipping products
  • Experience with agentic frameworks (e.g., LangChain, AutoGen)
  • Experience with Node.js, TypeScript, PostgreSQL, Redis, Kubernetes, AWS
  • Experience with Large Language Models, Vector Databases
  • Ability to work in intense collaboration
  • Ability to write clearly for documentation and communication
  • Respect for expertise without gatekeeping
Job Responsibility
Job Responsibility
  • Architect multi-agent systems
  • Implement automated governance
  • Engineer context and memory
  • Build rigorous evaluation frameworks
  • Design self-healing loops
  • Prototype and deploy new agentic tools
  • Experiment with new models, orchestration techniques, and validation methods
What we offer
What we offer
  • Equity
  • Flexible work environment with remote-first organization and flexible work hours
  • Unlimited PTO
  • Comprehensive health coverage (health, dental, vision, life insurance)
  • Retirement plan (401(k) with company match)
  • Parental leave (8 weeks at 100%)
  • Annual company summit trips
  • Home office budget ($1,000 per year)
  • Fulltime
Read More
Arrow Right
New

Business Development Representative

At Vanta, our mission is to help businesses earn and prove trust. We believe tha...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
Vanta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in B2B SaaS, preferably in a pipeline-generating Sales role
  • Be a self-starter who enjoys creating process and procedures for a scaling business
  • Be highly empathetic to prospects as a strong brand representative
  • Have stellar problem solving skills, and an enthusiasm for making a large impact early on at a start-up
  • Be comfortable with working many accounts at once, and tailoring messaging to many different industries and segments
  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly
  • Fluency in written and spoken English and German required
Job Responsibility
Job Responsibility
  • Have a strong understanding of Vanta’s value proposition and product
  • Master the process of identifying strategic accounts using tools like Salesforce, Outreach, Linkedin Sales Nav, and Cognism, that will help us move up market
  • Organize a multi-channel approach to prospecting and maximize efforts by balancing personalisation and scale
  • Shape our foundational programs, and their continued evolution
  • Collaborate with account executives to secure meetings with target accounts
  • Efficiently and gracefully counter objections, as well as have excellent interpersonal & technical skills
  • Challenge the market to think differently about how certain aspects of security programs might be improved through the introduction of emerging technologies and services
What we offer
What we offer
  • Industry-competitive salary and equity
  • 100% covered medical, dental, and vision benefits with dependents coverage
  • 16 weeks paid Parental Leave for all new parents
  • Health & wellness stipend
  • Remote workspace, internet, and mobile phone stipend
  • Commuter benefits, including bike to work scheme and tax commuter ticket scheme
  • Pension matching
  • 25 days of Annual Leave per year
  • 11 company-paid holidays
  • Virtual team building activities, lunch and learns, and other company-wide events
  • Fulltime
Read More
Arrow Right