Customer Rep II, Laboratory Job at University of Rochester (Rochester)

Customer Rep II, Laboratory

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree and 1 year of clinical laboratory or medical experience required
Or equivalent combination of education and experience
Valid NYS driver’s license upon hire required

Job Responsibility

Serves as a customer service representative and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department
Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information, as well as general product or service information
Handles physician requests for additional specimen testing
Calls/faxes results to physicians as requested
Investigates client complaints as a first level of response
Initiates incident reports as needed and reports customer dissatisfaction to the appropriate leader
Dispatches courier services as assigned for specimen pick-ups and deliveries, as well as delivery of supplies
Performs required duties related to report delivery as assigned, including sorting and packaging of reports for courier delivery
Performs required duties in the customer supply area as assigned
Assembles customer orders for delivery by courier, scanning product in and out of the electronic inventory system

Fulltime

Customer Rep II, Spec Srvcs, Lab

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree and 1 year of clinical laboratory or medical experience required
Or equivalent combination of education and experience
Valid NYS driver’s license upon hire required

Job Responsibility

Serves as a customer service representative and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department
Provides professional and expeditious quality customer service
Investigates and resolves problems internally and externally
Assists with the direction of the daily operations of the department
Coordinates the requisition and report processes
Directs work flow of Customer Support Representatives based on the status of the call queue
Oversees the daily assigned work schedule, including task assignments
Makes ad hoc work schedule adjustments due to situational changes and workload demands
Provides advanced phone support to team for issues needing immediate attention and problem resolution, such as answering questions, speaking directly with clients and/or providing follow up
Serves as resource to Outreach Account team, makes recommendations to improve processes, assists with training, communicates policies and procedures, monitors supplies and provides input on staff performance

Fulltime

New

Sr. Validation Engineer II

About the role: This position supports the operations through the initial qualif...

Location

United States , Thousand Oaks

Salary:

116000.00 - 182270.00 USD / Year

BioLife Plasma Services

Expiration Date

Until further notice

Requirements

BS engineering with a minimum of 10+ years’ experience in validation
Experience with systems like LIMS, MES, ERP, SCADA, or DCS (e.g., Delta V) for computer systems validation engineers is desirable
Advanced knowledge of equipment, computerized systems, facilities, and utilities in a regulated environment is required
Advanced knowledge of commissioning and qualification of equipment, computerized systems, computerized systems, facility, and utilities is required
A problem-solving mindset with strong technical and/or engineering knowledge, as well as strong ability to work collaboratively with interfaces to Process Engineering, Quality, Project Managers, Facilities, Automation, and other groups
Technical expertise to define validation approaches and execution of system validation activities in accordance with cGMP and applicable regulations, procedures, and industry guidance
Basic understanding of data and statistical analysis of validation test results
Knowledge of cGMPs or equivalent regulations, validation associated regulations, guidelines, and best practices
Ability to independently evaluate technical situations and propose potential solutions
Ability to work independently or in teams, partners, suppliers, and customers

Job Responsibility

Lead the execution of CD/PQ/CV/PV/RV activities
Act as project manager for validation deliverables ensuring new systems are implemented within predetermined timelines and financial forecasts
Supervise and manage contractors or consultants as needed
Participate in change control review board
Track and trend activities and report on issues such as impact to predetermined timelines and problems as needed
Serve as the Validation Engineering representative and technical subject matter expert (SME) on cross-functional and multi-site teams related to equipment, computerized systems, utilities, facility, and computerized systems
Apply advanced theory, technical principles, and expert judgment to address a broad range of problems
Troubleshoot and direct the resolution of Validation issues by fostering effective interdepartmental and cross-functional partnerships
Maintain a state of inspection readiness and act as SME in Health Authority inspections
Review and approval of commissioning documents, including but not limited to commissioning protocols and reports

What we offer

medical, dental, vision insurance
401(k) plan and company match
short-term and long-term disability coverage
basic life insurance
tuition reimbursement program
paid volunteer time off
company holidays
well-being benefits
up to 80 hours of sick time per calendar year
up to 120 hours of paid vacation (new hires accrual)

Fulltime

Finance Business Partner – Investments

Exceptional opportunity for a commercially astute, analytically strong professio...

Location

United Kingdom , Cheadle

Salary:

55000.00 - 60000.00 GBP / Year

Platinum Recruitment Group Ltd

Expiration Date

Until further notice

Requirements

Qualified in accounting, moved into a commercial accounting role and operating as a Finance Business Partner ideally within a private equity or joint venture environment understanding the associated demands

Job Responsibility

Lead the creation, review and governance of complex financial models to appraise acquisitions, developments and asset-level strategies
Evaluate opportunities using key performance metrics including IRR, equity multiples, yields, sensitivity and downside analysis
Stress test assumptions relating to costings, cap rates, interest rates and exit scenarios
Support debt funding processes by providing lenders with appropriate financial analysis and coverage information
Lead on investment strategies, management and ensure an astute commercial judgement
Lead meetings, provide insight, influence and clear delivery against investment objectives

What we offer

Exceptional benefits package and enhanced career opportunities

Fulltime

Speech Language Pathologist

Aegis Therapies, one of the nation's leading providers of rehabilitation and wel...

Location

United States , Evans

Salary:

35.00 - 50.00 USD / Hour

Aegis Therapies

Expiration Date

Until further notice

Requirements

Current license as a Speech Language Pathologist or ability to obtain in the state of practice

What we offer

Support, local clinical mentorship, clinical education and unlimited CEUs
Create your own career path: clinically, management, etc.
Flexible schedule, paid time off, plus one paid CEU day
Licensure and professional membership reimbursement
Interdisciplinary collaboration for providing the best patient care
Medical, dental, vision within 30 days or less
National opportunity to transfer while maintaining employment status
Multiple settings nationwide: CCRC, SNF, Independent Living, Assisted Living, Outpatient Clinics, Home Health, Telehealth, Post-Acute
New Grads Welcomed

Fulltime

Senior Strategy and Change Consultant

Made Tech wants to positively impact the country's future by using technology to...

Location

United Kingdom , Bristol; London; Manchester; Swansea

Salary:

55000.00 - 65000.00 GBP / Year

Made Tech

Expiration Date

Until further notice

Requirements

Experience of working in a transformation team to deliver valuable, lasting change
Able to combine an understanding of digital technologies with the ability to manage, interpret and utilise data to make informed decisions, improve efficiency and achieve outcomes and benefits
Working knowledge of best practice change methodologies
Working knowledge of business transformation and strategy frameworks and methodologies
Ability to create compelling visions and maintain roadmaps for change
Familiarity with how change happens in the Public Sector, for example, the GDS Service Manual
Clearly articulates client ambitions, collecting insight, delivering analysis and problem resolution
Ability to collect, evaluate and recommend options for transformation
Ability to identify and amend appropriate frameworks and methodologies to enable a consistent and efficient approach to delivery at all stages of the lifecycle
Willingness to build knowledge of wider Strategy and Design capabilities - business analysis, service design, product management, experience design

Job Responsibility

Supports a Strategy and Change Lead to design and implement change approaches and lead business change activities
Provides advice and support to our teams and our clients, helping to shape design and delivery of transformation initiatives covering a wide range of topics: Cost reduction, Workforce transformation, New operating models, Enterprise agility, Continuous improvement, Customer/user experience strategy, Business change communication & enablement, AI / data transformation
Supporting the creation of business cases and relevant proposals for change
Identifies and classifies stakeholders, ensuring their inclusion in the stakeholder engagement plan, leads engagement through developing communications products
Identifies, qualifies, and updates business readiness criteria across areas of responsibility before implementation
Devises ways to track adoption and reports to senior stakeholders
Familiar with a range of strategy frameworks and can apply them to the client context for the best outcomes
Champions best practices and provides expert advice to team members and the Strategy & Design community
Assesses and understands the impact on stakeholders to enhance their adoption of the change
Identifying new business opportunities and raising them with delivery and account teams, and provides strategy and change responses for bids and proposals

What we offer

30 days Holiday
Flexible Working Hours
Flexible Parental Leave
Remote Working
Paid counselling
Smart Tech scheme
Cycle to work scheme
Individual benefits allowance (Health care cash plan or Pension plan)
Social and wellbeing calendar of events

Fulltime

Med Lab Scientist - Core Lab Casual

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin ...

Location

United States of America , Milwaukee

Salary:

Not provided

Children's Wisconsin

Expiration Date

Until further notice

Requirements

Bachelor's degree in medical laboratory science, clinical laboratory sciences or one of the chemical or biological sciences related fields that meets ASCP requirements
MT (Medical Technologist) or MLS (Medical Laboratory Scientist) through the ASCP within 1 year of employment
ASCP technologist specialist certification in specialty field would be accepted in lieu of MT certification
Approximately six to twelve months clinical laboratory experience preferred
Must be able to work independently, meet deadlines, and produce error‑free results
Interpersonal skills to work with patients, patient's families, physicians, hospital, and laboratory staff
Leadership ability to assign and review the work of MLTs, MLAs, students and other laboratory allied health staff

Job Responsibility

Performs testing on biological specimens in hospital and/or specialty clinic laboratory
Collects specimens, analyzes, evaluates, interprets, teaches, and reports test results from a variety of specimens to provide clinical data which aid the physicians in the diagnosis and treatment of patients
Performs Maintenance, QA, QC, Quality management, and other activities that support the daily operational functions of the laboratory
Applies critical thinking and cognitive skills to report timely and accurate laboratory reports
Directs designated employees
Problem solves and troubleshoots in a variety of different circumstances

Parttime

Administrator – Financial Services

Administrator – Financial Advisors. Sale. £25,000 + 15% company bonus + £3,500 t...

Location

United Kingdom , Sale

Salary:

25000.00 GBP / Year

Platinum Recruitment Group Ltd

Expiration Date

Until further notice

Requirements

Administration experience within a regulated environment (banking, finance, legal, or NHS)
Attention to detail

Job Responsibility

Provide administration support to the Advisors and clients
Managing documentation
Processing data
Dealing with client information and compliance administration

What we offer

£3,500 tax free yearly bonus
15% non-advisory bonus on top of annual wage
Private medical insurance
Birthday off every year
25 days holiday plus bank holidays
Rewards schemes (vouchers, cinema tickets, food discounts)

Fulltime

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Customer Rep II, Laboratory

Job Description

Job Responsibility

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Looking for more opportunities?

Customer Rep II, Laboratory

Customer Rep II, Laboratory

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