Customer Remediation Quality Control Documentation Analyst Job at U.S. Bank National Association (Minneapolis)

New

Customer Remediation Quality Control Data Analyst

The Customer Remediation Data Analyst in Consumer & Business Banking (CBB) Risk ...

Location

United States , Minneapolis; Overland Park; Cincinnati; Brea; Owensboro

Salary:

105400.00 - 124000.00 USD / Year

U.S. Bank National Association

Expiration Date

February 27, 2026

Requirements

Seven to ten years of applicable experience
Bachelor's degree or equivalent work experience
Five years of experience with bank systems
Five years in a reporting, analytics, or technology environment
Strong problem-solving, process facilitation, project management, and analytical skills
Excellent interpersonal, written, and verbal communication skills
Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact CBB
Advanced understanding of CBB products, services, systems, and associated risks/controls, as well as supporting operational functions
SQL/SAS coding experience
Python experience

Job Responsibility

Customer Remediation Support: The CBB Risk Data Team supports issue and business line management with research, data analysis, documentation and execution
Credible Challenge: The CBB Risk Data Team accepts ownership of the data used within all CBB customer remediation events. This includes confirmation to front line systems for any data created internally or obtained from an external source and verification of any component required during validation
Maintain awareness of bank, regulatory, and industry changes and trends
Responsibilities may also include contributing to CBB Risk Data Team projects or project implementation
Perform other duties as assigned

What we offer

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Fulltime

!

Principal Analyst, Control Testing, Certification and Assurance

The newly created 1st Line Control Office function within Vocalink Limited (VLL)...

Location

United Kingdom , London

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Strong understanding and experience of working with control frameworks and standards (e.g. ISO27001, NIST, CRI, or PCI DSS)
Strong understanding and experience of conducting security related audits/reviews and managing/coordinating external audits including certification audits
Experience of resolving varied and complex certification and assurance issues
Knowledge and experience of all areas of security and IT general controls across a variety of platforms and environments
Proven experience in control testing or assurance within security in a regulated environment
Strong investigative and analytical experience (e.g. enquiry, scanning, analysis, interviewing, testing), problem-solving, and decision-making skills
Experience collaborating cross-functionally to identify and implement good practice security audit management and assurance processes
Ability to assess control design and operating effectiveness in complex environments and to identify control gaps and improvement opportunities
Excellent communication and stakeholder engagement skills
Experience of managing and coaching junior team members

Job Responsibility

Lead and manage external audits for technical standards, e.g. PCI DSS and PCI PIN
Support the Vice President and Director of Certification and Assurance in the development and maintenance of the annual Control Testing, Certification and Assurance plan
Supporting and deputising for the Director of Certification and Assurance in the discharge of their responsibilities, as required
Provide strategic input into the evolution and continuous improvement of Certification and Assurance team processes and procedures
Maintain certification related documentation
Prepare and lead the organisation for annual certification audits
Lead the assessment and validation of controls and processes against a variety of security standards and obligations
Lead the team on the management of certifications, (e.g., ISO27001, PCI DSS) and assurance activities (e.g., ISAE3000)
Conduct periodic testing of key and non-key controls in line with the Control Testing Methodology
Evaluate compliance with internal policies, standards, regulatory requirements, and customer obligations

Fulltime

Principal Analyst, Control Testing, Certification and Assurance

The newly created 1st Line Control Office function within Vocalink Limited (VLL)...

Location

United Kingdom , London

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Strong understanding and experience of working with control frameworks and standards (e.g. ISO27001, NIST, CRI, or PCI DSS)
Strong understanding and experience of conducting security related audits/reviews and managing/coordinating external audits including certification audits
Experience of resolving varied and complex certification and assurance issues
Knowledge and experience of all areas of security and IT general controls across a variety of platforms and environments
Proven experience in control testing or assurance within security in a regulated environment
Strong investigative and analytical experience (e.g. enquiry, scanning, analysis, interviewing, testing), problem-solving, and decision-making skills
Experience collaborating cross-functionally to identify and implement good practice security audit management and assurance processes
Ability to assess control design and operating effectiveness in complex environments and to identify control gaps and improvement opportunities
Excellent communication and stakeholder engagement skills
Experience of managing and coaching junior team members

Job Responsibility

Lead and manage external audits for technical standards, e.g. PCI DSS and PCI PIN
Support the Vice President and Director of Certification and Assurance in the development and maintenance of the annual Control Testing, Certification and Assurance plan
Supporting and deputising for the Director of Certification and Assurance in the discharge of their responsibilities, as required
Provide strategic input into the evolution and continuous improvement of Certification and Assurance team processes and procedures
Maintain certification related documentation
Prepare and lead the organisation for annual certification audits
Lead the assessment and validation of controls and processes against a variety of security standards and obligations
Lead the team on the management of certifications, (e.g., ISO27001, PCI DSS) and assurance activities (e.g., ISAE3000)
Conduct periodic testing of key and non-key controls in line with the Control Testing Methodology
Evaluate compliance with internal policies, standards, regulatory requirements, and customer obligations

Fulltime

New

IAM Engineer

Location

United States

Salary:

38.20 - 57.30 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

Bachelor's Degree (or equivalent knowledge) in Information Systems, Computer Science or related field
IAM certification (SailPoint, Okta, or other IAM engineering related certification) within one year
Typically requires at least two to four years of experience in IAM Engineering, administration, or support, preferably in a large and complex environment and experience in IT fields such as Cyber Security, Epic Security, or other technical areas
or an equivalent combination of education and experience
Strong knowledge and skills in IAM concepts, principles, and standards, such as identity lifecycle management, access management, authentication, authorization, and identity federation
Proficient in IAM tools and technologies, such as Active Directory, Azure AD, SSO, MFA, SAML, OAuth, and SCIM
Experience in scripting and automation using PowerShell, Python, or other languages
Experience in cloud computing platforms and services, such as Azure, AWS, or Google Cloud
Requires an understanding of IAM technology, process and procedures and the ability to apply that understanding to supporting existing systems and/or implementing new systems
Strong knowledge of user provisioning procedures and role-based access control

Job Responsibility

Participate in IAM projects and initiatives, and collaborate with other engineers, analysts, and managers to deliver high-quality IAM solutions
Assist in the resolution of project issues and recording time against tasks accurately and timely
Assist in work plan development and management
Ensure successful completion of assigned projects on schedule, within budget, and in accordance with Advocate Health standards
Design, implement, and maintain IAM solutions using various tools and technologies, such as Active Directory, Azure AD, SSO, MFA, SAML, OAuth, etc
Participate in testing, validation, and quality assurance of IAM solutions, ensuring functionality, performance, and security, and monitor and audit IAM systems, activities, and processes
Generate reports and dashboards to track and measure IAM performance and compliance
Perform initial evaluation and response to alarms and incidents
Evaluate and implement improvements to monitoring protocols
Perform initial troubleshooting, analysis and remediation of access and permissions issues

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

IAM Engineer

Location

United States

Salary:

38.20 - 57.30 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's Degree (or equivalent knowledge) in Information Systems, Computer Science or related field
IAM certification (SailPoint, Okta, or other IAM engineering related certification) within one year
Typically requires at least two to four years of experience in IAM Engineering, administration, or support, preferably in a large and complex environment and experience in IT fields such as Cyber Security, Epic Security, or other technical areas
or an equivalent combination of education and experience
Strong knowledge and skills in IAM concepts, principles, and standards, such as identity lifecycle management, access management, authentication, authorization, and identity federation
Proficient in IAM tools and technologies, such as Active Directory, Azure AD, SSO, MFA, SAML, OAuth, and SCIM
Experience in scripting and automation using PowerShell, Python, or other languages
Experience in cloud computing platforms and services, such as Azure, AWS, or Google Cloud
Requires an understanding of IAM technology, process and procedures and the ability to apply that understanding to supporting existing systems and/or implementing new systems that directly benefit the patient-care, education, and research and/or business functions of Advocate Health
Strong knowledge of user provisioning procedures and role-based access control

Job Responsibility

Participate in IAM projects and initiatives, and collaborate with other engineers, analysts, and managers to deliver high-quality IAM solutions
Assist in the resolution of project issues and recording time against tasks accurately and timely
Assist in work plan development and management
Ensure successful completion of assigned projects on schedule, within budget, and in accordance with Advocate Health standards
Design, implement, and maintain IAM solutions using various tools and technologies, such as Active Directory, Azure AD, SSO, MFA, SAML, OAuth, etc
Participate in testing, validation, and quality assurance of IAM solutions, ensuring functionality, performance, and security, and monitor and audit IAM systems, activities, and processes
Generate reports and dashboards to track and measure IAM performance and compliance
Perform initial evaluation and response to alarms and incidents
Evaluate and implement improvements to monitoring protocols
Perform initial troubleshooting, analysis and remediation of access and permissions issues

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

Production Support Manager

Joining the Enterprise Data Office Product Development Support Team, this role p...

Location

United States , Tampa

Salary:

113840.00 - 170760.00 USD / Year

Citi

Expiration Date

February 28, 2026

Requirements

8+ years’ experience in handling production support activities, identifying and resolving technical issues
Knowledge of ServiceNow, Tableau, Tableau Data Prep, SQL, Python, Pyspark, Atlassian JIRA, Confluence, Agile methodology
Experience with basic Microsoft applications (Word, Excel, PowerPoint, MS Visio)
Strong experience in Incident Management, Problem Management, issue tracking and reporting using tools
Analytical and problem-solving skills with attention to detail and ability to comprehend end-to-end data flows
Excellent written and verbal communication and interpersonal skills to collaborate across diverse teams
Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Ability to plan, organize the workload and being able to adjust quickly to changes and re-prioritization
Ability to communicate with technical and non-technical stakeholders to understand requirements and drive resolution of issues

Job Responsibility

Provide technical and business support for users of Citi Applications
Analyze data trends to identify data & procedure gaps/issues, champions use of data, analytics, AI as needed for improving Data Quality practices
Apply in-depth understanding of financial services industry data concepts to analyze issues and drive solutions
Leverage analytical tools such as Tableau, SQL, Excel and other data visualization platforms to conduct data analysis and support decision-making
Lead root cause analysis (RCA) , conduct post incident reviews, and drive permanent resolutions
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Coordinate with all lines of business and internal teams to perform end-to-end data flow reviews for researching issue and identify solutions
Responsible for execution of day-to-day service delivery functions
Participate in functional testing/data validations, disaster recovery testing, application releases and deployment into production
Perform post release validation checkouts after application releases

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

!

New

AML/KYC Analyst

This role combines Know Your Customer (KYC) reviews and Anti-Money Laundering / ...

Location

Poland , Katowice

Salary:

Not provided

Sopra Steria

Expiration Date

September 30, 2026

Requirements

Strong analytical and investigative skills, meticulous documentation, and critical thinking
English at min. B2
Rigor, autonomy, confidentiality, professional integrity, and teamwork mindset

Job Responsibility

Collect and verify retail and corporate customers’ legal and financial documents (Kbis, company statutes, ownership, UBOs, etc.)
Analyse company structure, sector, and ownership to assess AML/CTF risks
Spot, remediate, and escalate risk factors or unusual situations according to internal processes (L0/L1/L2)
Perform enhanced due diligence (EDD) reviews as required
Document analysis and investigation outcomes in internal systems, following all relevant policies and procedures
Prepare supporting documentation and draft SARs for submission to TRACFIN, in collaboration with French MLROs
Update customer databases and draft summary analyses and recommendations
Handle highly confidential client data discreetly, adhering to all legal and internal requirements
Contribute to continuous improvement of KYC/AML processes and regulatory monitoring
Participate in ongoing quality control reviews, helping identify trends and areas for process improvement

What we offer

Luxmed
Medicover Sport
Worksmile
educational platforms
languages learning platform
referral bonus
copyrights
life insurance
workation
certifications (paid by the company)

Fulltime

Assistant Vice President - Institutional Credit Management - GSP Securitization

The AVP candidate will hold a critical role within the Global Spread Products Fi...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience of credit, portfolio management or structuring experience (preferably in structured finance/securitization) in a financial institution, rating agency, financial guarantor, or asset management firm
A strong interest in structured products and credit analysis
Strong Microsoft Office skills. Modeling experience is a plus
Strong attention to detail – Analyst will have responsibility for due diligence and documentation of transactions to ensure that all risk and business points are covered
Oral and written communications skills enabling him or her to effectively interact with internal and external constituents of all levels
The ability to work independently to meet deadlines and initiate ideas with other members of the GSP F&S team and Independent Risk to mitigate risk and maximise portfolio returns.

Job Responsibility

Monitor the ongoing compliance of assigned deals with the documented financing terms and conditions, portfolio performance and financial triggers and make appropriate recommendations with the aim of identifying and mitigating credit risks
Review servicer reports for accuracy, investigate unusual data trends, identify deteriorating asset performance, and keep abreast of industry and market trends and customer-specific events
Prepare credit approval (transaction and/or annual review) and quarterly memos
assist in facility renewals, and funding, due diligence and required processes for new deals
Assist with special projects including stress testing, portfolio concentration analysis, internal audit/FCR, Risk Rating processes, Credit Policies and Credit Programs across product groups
Act as a contact person post-closing
liaise with other constituents such as participating banks, attorneys and external auditors
Update and review the operations team on all pertinent changes to the facilities to ensure the accuracy of deal files and internal reporting
Assist in analysis and reporting of Basel parameters
Coordinate with the operations team to update the scope of periodic audits of the asset portfolios in light of the deal terms and recent developments and ensure timely audits

Fulltime

Customer Remediation Quality Control Documentation Analyst

U.S. Bank National Association

Location:
United States , Minneapolis ▼
Cincinnati
Owensboro
Hamilton

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

Expiration:
February 27, 2026

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