CrawlJobs Logo

Customer Reliability Engineer

airbus.com Logo

Airbus

Location Icon

Location:
India , Bangalore

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Airbus is looking for an Infrastructure Customer Reliability Engineer to join in Bangalore, India. Be part of an exciting team who is passionate about delivering the best experience for customers. Help us Drive Digitalization! The job holder will have the opportunity to work with all AIRBUS organizations to support the team in delivering and sustaining IT solutions, involving different Product and Service Lines teams as well as the Digital Workplace teams, Security. We as CRE - Infrastructure Customer Reliability Engineer - are the focal point and key partner for Business & IM applications teams to Advise, Design, Deliver and Operate best fit and innovative IT solutions to host applications sustaining AIRBUS activities and enabling Digital transformation.

Job Responsibility:

  • Managing the overall Projects Contribution
  • Provide an estimation of Infra costs
  • Proactive in business needs capturing, challenge and providing inputs for formalization into infrastructure features / solution catalog and standard
  • Write / Update Projects delivery follow-up (Cost / Planning /Risk / Opportunities)
  • Raise and maintain the awareness and knowledge of CRE community and related methods based on best practices and proven methodology
  • Run E2E application portfolio coverage : from Design to Operate inc. application evolution
  • Investigate and analyse various behaviours of applications portfolio, propose improvement process/ work around methods for an optimized infrastructure solution on the application
  • Identify, assess risks and opportunities in his/her area of duty
  • Performing End to End testing on applications in the portfolio and identifying/analyzing the errors
  • Ability to work in a collaborative environment
  • Prepare an infrastructure solution proposal for the Business
  • Support the application performance improvement initiatives

Requirements:

  • Educated to a 5-years degree level (or equivalent) in engineering or IT
  • Min. 5 years working experience
  • Prior Software development experience any
  • Working experience in IS/IT operations and/or IS/IT project management
  • Proven experience in AOP management
  • Experience in subcontracting/supplier management
  • Proven experience in driving process improvement
  • Ability to handle constantly changing priorities in an agile and flexible manner
  • Very strong customer orientation
  • Proven experience in communication and stakeholders management (incl. customer expectations)
  • Proven experience in a transnational team and environment incl. transnational operational management
  • Very good ability to motivate and to create a strong team spirit
  • Good level of conflict management skills
  • Very good ability to constantly review the own behaviour and to adapt accordingly
  • Strong desire to constantly learn and improve, personally and with the team
  • Proficient in English both spoken and written

Nice to have:

  • Good level in French is a plus
  • Knowledge of IT processes (incl. ITIL), methods and tools (e.g. ITSM) is a plus

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Airbus - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Reliability Engineer

Customer Reliability Engineer

As a Customer Reliability Engineer at Endor Labs on our Customer Success team, y...
Location
Location
United States
Salary
Salary:
Not provided
https://www.endorlabs.com Logo
Endor Labs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong background in software engineering, with 4 -10 years of deep understanding of programming languages, application security, and DevOps practices
  • Demonstrated experience in developing custom technical solutions and actively engaging in customer-facing roles, with a proven ability to handle project-based work effectively
  • A passionate advocate for customer success, with a focus on building secure, scalable solutions from the ground up
  • Exceptional communication skills, capable of breaking down complex technical topics into clear, understandable terms for a variety of audiences
  • Proactive and anticipatory approach to problem-solving, with the ability to foresee customer needs and craft strategic solutions that align with their overarching goals
Job Responsibility
Job Responsibility
  • Own technical escalations from Customer Success Engineers, Solution Architects and Implementation Engineers ensuring swift reproduction and resolution of critical issues
  • Collaborate with Engineering and Product teams to triage and resolve bugs or architectural issues
  • Provide insight and build closely with our engineering teams, translating customer feedback and troubleshooting insights into tangible product improvements
  • Act promptly when technical issues emerge, applying your advanced troubleshooting skills and understanding of programming and DevOps practices to ensure our customers are successful
  • Conduct deep diagnostics, including logs, APIs, and infrastructure troubleshooting
  • Serve as a bridge between the customer and R&D for complex or systemic issues
  • Document and share solutions for long-term knowledge management and root cause prevention
What we offer
What we offer
  • Competitive salary and comprehensive benefits package including Health, Dental, Vision and Mental Health plans
  • 401(k) plan to support your longterm financial goals
  • Flexible PTO to maintain a healthy work-life balance
  • Opportunities for co-working and team meetups to foster collaboration
  • A dog-friendly office environment for those who love to bring their fur babies along
Read More
Arrow Right

Database Reliability Engineer

We are committed to providing our customers with reliable and secure services at...
Location
Location
Netherlands
Salary
Salary:
Not provided
clickhouse.com Logo
ClickHouse
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Computer Science or a related field
  • At least 5 years of experience in Reliability Engineering, QA or customer facing engineering
  • Previous experience operating ClickHouse or other SQL databases in production
  • Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus
  • Scripting experience with Shell or Python, and ability to read and understand C++ code
  • Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform
  • You are a strong problem-solver and have solid production debugging skills
  • You thrive in a fast-paced environment as part of a global team, and you see yourself as a partner with the business with the shared goal of moving the business forward
  • You have a high level of responsibility, ownership, and accountability
  • Excellent communication skills
Job Responsibility
Job Responsibility
  • Continuously improve the reliability and performance of ClickHouse core
  • Improve and create metrics and alerts for ClickHouse to be able to identify and prevent problems in production before they affect customers
  • Dig deeper into the most common problems encountered by customers in Clickhouse Core to identify the root cause of problems and submit bug fixes, issue reports and suggest improvements
  • Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers
  • Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities
  • Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact
What we offer
What we offer
  • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
  • Healthcare - Employer contributions towards your healthcare
  • Equity in the company - Every new team member who joins our company receives stock options
  • Time off - Flexible time off in the US, generous entitlement in other countries
  • A $500 Home office setup if you’re a remote employee
  • Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites
  • Fulltime
Read More
Arrow Right

Database Reliability Engineer

We are committed to providing our customers with reliable and secure services at...
Location
Location
Germany
Salary
Salary:
Not provided
clickhouse.com Logo
ClickHouse
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Computer Science or a related field
  • At least 5 years of experience in Reliability Engineering, QA or customer facing engineering
  • Previous experience operating ClickHouse or other SQL databases in production
  • Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus
  • Scripting experience with Shell or Python, and ability to read and understand C++ code
  • Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform
  • You are a strong problem-solver and have solid production debugging skills
  • You thrive in a fast-paced environment as part of a global team, and you see yourself as a partner with the business with the shared goal of moving the business forward
  • You have a high level of responsibility, ownership, and accountability
  • Excellent communication skills
Job Responsibility
Job Responsibility
  • Continuously improve the reliability and performance of ClickHouse core
  • Improve and create metrics and alerts for ClickHouse to be able to identify and prevent problems in production before they affect customers
  • Dig deeper into the most common problems encountered by customers in Clickhouse Core to identify the root cause of problems and submit bug fixes, issue reports and suggest improvements
  • Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers
  • Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities
  • Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact
What we offer
What we offer
  • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
  • Healthcare - Employer contributions towards your healthcare
  • Equity in the company - Every new team member who joins our company receives stock options
  • Time off - Flexible time off in the US, generous entitlement in other countries
  • A $500 Home office setup if you’re a remote employee
  • Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites
Read More
Arrow Right

Database Reliability Engineer - Core Team

We are committed to providing our customers with reliable and secure services at...
Location
Location
United Kingdom
Salary
Salary:
Not provided
clickhouse.com Logo
ClickHouse
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Computer Science or a related field
  • At least 5 years of experience in Reliability Engineering, QA or customer facing engineering
  • Previous experience operating ClickHouse or other SQL databases in production
  • Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus
  • Scripting experience with Shell or Python, and ability to read and understand C++ code
  • Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform
  • You are a strong problem-solver and have solid production debugging skills
  • You thrive in a fast-paced environment as part of a global team, and you see yourself as a partner with the business with the shared goal of moving the business forward
  • You have a high level of responsibility, ownership, and accountability
  • Excellent communication skills
Job Responsibility
Job Responsibility
  • Continuously improve the reliability and performance of ClickHouse core
  • Improve and create metrics and alerts for ClickHouse to be able to identify and prevent problems in production before they affect customers
  • Dig deeper into the most common problems encountered by customers in Clickhouse Core to identify the root cause of problems and submit bug fixes, issue reports and suggest improvements
  • Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers
  • Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities
  • Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact
What we offer
What we offer
  • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
  • Healthcare - Employer contributions towards your healthcare
  • Equity in the company - Every new team member who joins our company receives stock options
  • Time off - Flexible time off in the US, generous entitlement in other countries
  • A $500 Home office setup if you’re a remote employee
  • Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites
Read More
Arrow Right

Reliability Engineer I

Founded in 1985, ATS is a company with a presence in the United States, Mexico a...
Location
Location
United States , Northumberland
Salary
Salary:
Not provided
atpchemical.com Logo
Advanced Technology Products
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering (ABET accredited) or equivalent experience (ex. heavy industrial maintenance, reliability, or operations experience)
  • Minimum of one year of reliability experience
  • Demonstrates ability to use reliability tool sets
  • Experience in Performance of RCA
  • Involvement with RCM & FMEA
  • Master Level Proficiency in Predictive Technology
  • Vibration I Certification
  • Machine Health Monitoring Intermediate Proficiency
  • Experience with Work Execution Management
  • Technical understanding of electrical or mechanical components, tools, and designs
Job Responsibility
Job Responsibility
  • Promotes and adheres to the ATS safety culture
  • Ensures compliance with regulatory requirements and ATS policies and procedures
  • Partners with internal/external customer for engineered solutions to improve reliability and throughput
  • Identifies opportunities for Capital Expenditures for equipment replacement (develops and communicates ROI)
  • Highly knowledgeable in operating systems, critical elements, and best practices to enable a precision reliability culture
  • Knowledgeable application of common precision tools and practices
  • Partners with peers to perform reliability centered maintenance and deliverables (equipment specific maintenance plan -ESMP)
  • Actively collaborates with maintenance team on the use of predictive, preventative, and precision maintenance technologies and strategies designed to identify or control risks prior to failure and ensure optimum maintenance execution
  • Partners with peers to perform failure mode & effects analysis
  • Understands Work Execution Management (WEM) & improvements identified through reliability strategy session performance
  • Fulltime
Read More
Arrow Right

Reliability Engineer

Founded in 1985, ATS is a company with a presence in the United States, Mexico a...
Location
Location
United States , Tupelo, Mississippi
Salary
Salary:
Not provided
atpchemical.com Logo
Advanced Technology Products
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering (ABET accredited) or equivalent experience (ex. heavy industrial maintenance, reliability, or operations experience)
  • Minimum of one year of reliability experience
  • Demonstrates ability to use reliability tool sets
  • Experience in Performance of RCA
  • Involvement with RCM & FMEA
  • Master Level Proficiency in Predictive Technology
  • Vibration I Certification
  • Machine Health Monitoring Intermediate Proficiency
  • Experience with Work Execution Management
  • Technical understanding of electrical or mechanical components, tools, and designs
Job Responsibility
Job Responsibility
  • Promotes and adheres to the ATS safety culture
  • Ensures compliance with regulatory requirements and ATS policies and procedures
  • Partners with internal/external customer for engineered solutions to improve reliability and throughput
  • Identifies opportunities for Capital Expenditures for equipment replacement (develops and communicates ROI)
  • Highly knowledgeable in operating systems, critical elements, and best practices to enable a precision reliability culture
  • Knowledgeable application of common precision tools and practices
  • Partners with peers to perform reliability centered maintenance and deliverables (equipment specific maintenance plan -ESMP)
  • Actively collaborates with maintenance team on the use of predictive, preventative, and precision maintenance technologies and strategies designed to identify or control risks prior to failure and ensure optimum maintenance execution
  • Partners with peers to perform failure mode & effects analysis
  • Understands Work Execution Management (WEM) & improvements identified through reliability strategy session performance
  • Fulltime
Read More
Arrow Right

Field Service Reliability Engineer

Founded in 1985, ATS is a company with a presence in the United States, Mexico a...
Location
Location
United States , Hammond
Salary
Salary:
Not provided
atpchemical.com Logo
Advanced Technology Products
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering (ABET accredited)
  • Eight or more years of reliability experience across 2 or more manufacturing sites
  • Demonstrates ability to perform full array of reliability tool sets
  • Strong technical understanding of electrical or mechanical components, tools, and designs
  • Ability to complete a failure mode effects analysis, cause and effect diagrams, root cause failure analysis, life-cycle costing, and risk analysis
  • Ability to research and apply new equipment technology / trends
  • Robust problem solving, mathematical, analytical, and decision making skills
  • Proficiency with computers, maintenance systems, and applications, including Microsoft Office
  • Excellent verbal communication, facilitation, and presentation skills
  • Strong reporting and technical writing capability
Job Responsibility
Job Responsibility
  • Extensive travel required. (Local, National, International)
  • Promotes and adheres to the ATS safety culture
  • Engages in various work environments and industries to lead reliability centered maintenance efforts
  • Mentors, coaches, and provides reliability best practices for applications in customer facilities, by customer personnel
  • Identifies top potential issues leading to lost production and preventable maintenance spending. Communicates findings with leadership
  • Provides solutions to root cause deficiencies and demonstrates economic benefits to their correction
  • Actively drives the implementation of equipment improvement projects
  • Identifies and implements current and new processes / technologies to increase equipment performance and uptime
  • Champions systems and best practice procedures towards a proactive manufacturing culture
  • Analyzes equipment performance, failure data, and corrective maintenance history to develop and deploy engineering solutions, improved maintenance strategies, preventative maintenance optimization, and other reliability techniques
  • Fulltime
Read More
Arrow Right

Field Service Reliability Engineer

Founded in 1985, ATS is a company with a presence in the United States, Mexico a...
Location
Location
United States , Hammond, Indiana
Salary
Salary:
Not provided
atpchemical.com Logo
Advanced Technology Products
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering (ABET accredited)
  • Eight or more years of reliability experience across 2 or more manufacturing sites
  • Demonstrates ability to perform full array of reliability tool sets
  • Strong technical understanding of electrical or mechanical components, tools, and designs
  • Ability to complete a failure mode effects analysis, cause and effect diagrams, root cause failure analysis, life-cycle costing, and risk analysis
  • Ability to research and apply new equipment technology / trends
  • Robust problem solving, mathematical, analytical, and decision making skills
  • Proficiency with computers, maintenance systems, and applications, including Microsoft Office
  • Excellent verbal communication, facilitation, and presentation skills
  • Strong reporting and technical writing capability
Job Responsibility
Job Responsibility
  • Extensive travel required. (Local, National, International)
  • Promotes and adheres to the ATS safety culture
  • Engages in various work environments and industries to lead reliability centered maintenance efforts
  • Mentors, coaches, and provides reliability best practices for applications in customer facilities, by customer personnel
  • Identifies top potential issues leading to lost production and preventable maintenance spending. Communicates findings with leadership
  • Provides solutions to root cause deficiencies and demonstrates economic benefits to their correction
  • Actively drives the implementation of equipment improvement projects
  • Identifies and implements current and new processes / technologies to increase equipment performance and uptime
  • Champions systems and best practice procedures towards a proactive manufacturing culture
  • Analyzes equipment performance, failure data, and corrective maintenance history to develop and deploy engineering solutions, improved maintenance strategies, preventative maintenance optimization, and other reliability techniques
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy