Customer Relationship Support Intern - US market Job at artemest (Milan)

Senior Director, US Market Access Strategy

Beam is looking for a strategic leader to drive market access strategy for key B...

Location

United States , Cambridge

Salary:

250000.00 - 310000.00 USD / Year

Beam Therapeutics

Expiration Date

Until further notice

Requirements

Bachelor’s required, Master’s preferred with 18+ years of experience
10+ years of experience in US Pharma, including at least 5+ years in payer strategy / marketing or payer account management
At least 3+ years of experience working in cell & gene therapies required
Proven track record of successful collaboration with cross-functional teams
Substantial experience in shaping market access and pricing strategies, developing brand plans & payer marketing tools (value proposition decks), informing HEOR data strategies, supporting field market access teams, etc.
Previous product launch experience in buy-and-bill products
Excellent communication (written, verbal and presentation), interpersonal influencing and prioritization skills required with proven ability to influence across matrixed organizations including influencing without authority
Proven ability to operate independently and handle multiple projects with a high degree of initiative including project planning and prioritization of competing demands
Willingness to work with ambiguity and candor
Experience developing and managing promotional budgets and managing third-party vendors

Job Responsibility

Create and own near/mid/long term access strategies focused on optimizing pricing and coverage
Monitor coverage environment for gene therapies and competitive landscape and coordinate cross functionally to ensure alignment
Drive cross-functional access strategy synergies with broader brand strategy
Collaborate with future market access team members, such as field team, trade & distribution lead, government affairs lead, and patient services lead
Own market access component of brand level strategic plans, ensuring alignment to brand objectives as well as near/mid/long term market access objectives
Partner closely with Value Evidence Strategy (VES) lead to ensure value prop and customer materials are backed by evidence and aligned with Medical Affairs
Develop access journey for brand, highlighting critical access components including pricing/contracting, channel strategy, payer strategy, patient services, enterprise strategy, etc
Support insights development including conducting primary market research to support the market access strategy and tactical planning
Monitor & synthesize syndicated market research and external environment, impacting pharmaceutical delivery and reimbursement including industry trends, public policy, and competitive landscape

Fulltime

Global Account Manager

To manage global customer relationship for a strategic US headquartered Vodafone...

Location

United States , California / West Coast

Salary:

133056.00 - 172000.00 USD / Year

Vodafone

Expiration Date

Until further notice

Requirements

3 yrs+ successful global accounts/enterprise solution selling
8 yrs+ sales experience
University Degree or equivalent sales experience
Demonstrated ability to influence at C-Level
Ability to lead and manage an international and distributed team
International business appreciation and expertise – lived and worked abroad or worked in a global account management role for large amount of time
Ability to understand a customer’s business and challenges and the experience of identifying, translating, and developing creative and innovative solutions into VBI propositions, which address the customers’ business challenges
Product knowledge & solution mindset.
Experience selling across multi towers.
Must have P&L understanding, ability to assess customer trends and provide timely and accurate revenue forecasting

Job Responsibility

Manage global customer relationship for a strategic US headquartered Vodafone Business International (VBI) accounts aligning operating companies, affiliates and partners
Drive profitable and long-term revenue contribution, customer satisfaction and increased market share from integrated product, service and solution offerings
Responsible for the global account management of nominated VBI account(s) and delivery of strategic, profitable, long term business of those accounts to Vodafone
Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsible for the delivery of the P&L
Responsible for developing and implementing account strategy to ensure delivery
Establishes appropriate relationships with Vodafone customers and leverages those relationships to win new business
Ensures virtual team works collaboratively with all other functions within Vodafone to drive the VBI agenda and ensure alignment
Works with OpCo corporate sales areas and Customer Fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers
Establishes appropriate relationships with customers and within Vodafone. Leverages those relationships to ensure maximum financial return from Vodafone customers
Key company liaison responsible for developing strong one-to-one long term relationships with key decision makers/influencers up to C-Level

What we offer

Generous Paid Time Off (PTO) policy
competitive tailored medical benefits
a market-leading global parental leave policy
retirement plan
quarterly "Spirit of Vodafone Day" where employees are encouraged to take time for personal development and learning
Annual leave: 22 days + 9 national holidays
Public Service: 2 days/year
Pregnancy/Parental leave: 16 weeks fully paid, followed by 24 weeks return to work transition
Retirement/401(k): 1:1 matching from Vodafone up to 6% of your contribution
Access to: private medical, private dental, free health assessments

Fulltime

Strategic Customer Success Manager

Trustpair is looking for a Strategic Customer Success Manager to join our US tea...

Location

United States , New York

Salary:

135000.00 - 150000.00 USD / Year

Assessfirst

Expiration Date

Until further notice

Requirements

7+ years of experience in a technical SaaS or enterprise B2B software environment
3–4+ years of significant experience working with strategic and/or enterprise B2B clients
Prior experience managing strategic, complex US enterprise accounts
Strong experience driving renewals and identifying upsell or expansion opportunities
Familiarity with complex technical integrations, including APIs and SFTP
Strong project management skills, with the ability to manage multiple deadlines, stakeholders, and priorities
Strong problem-solving skills and the ability to bring structure and solutions in complex situations
Excellent communication and relationship-building skills, especially with senior stakeholders and executives
High level of organization, rigor, and attention to detail
A data-driven approach to decision-making

Job Responsibility

Manage a portfolio of high-value, high-complexity customers across industries
Lead onboarding for large enterprise US clients, including customized training and support on integrations to drive fast adoption
Define and execute tailored success plans aligned with each customer’s business goals
Support and, when needed, lead change management efforts on the customer side
Build strong, trust-based relationships with a range of senior stakeholders across Finance, Procurement, IT, and related functions
Run regular check-ins and Quarterly Business Reviews to drive value, satisfaction, and retention
Monitor customer health, proactively flag risks, and take action to secure renewals
Develop client advocates who can participate in reference calls and broader advocacy initiatives
Use customer data and usage insights to drive stronger adoption and stickiness of the platform
Guide customers toward fuller use of Trustpair’s features and value for risk management

What we offer

Opportunity to join a fast-growing scale-up in a highly impactful role
Ownership of strategic, high-value enterprise accounts in the North American market
A collaborative environment with a flat structure, where everyone’s voice is heard with room for growth and career development
The chance to join the US team at an exciting stage, where ideas, initiative, and ownership are genuinely valued
Exposure to a European-headquartered company with international collaboration
A flexible hybrid work environment that encourages autonomy, leadership, and strong cross-functional partnership
A talented team with senior colleagues you can learn and work with
Inclusive environment with cultural diversity and parity
Between 3-4 days at home
Flexible working hours

Fulltime

Global Chief Marketing Officer

Global Chief Marketing Officer - French AI startup. About H: H Company is a next...

Location

United States , New York

Salary:

Not provided

Assessfirst

Expiration Date

Until further notice

Requirements

10+ years Experience creating and executing marketing strategies in Tech B2B start-ups and/or scale-ups
Understanding complex IT Solutions, entrepreneur mindset and Hands on
Excellent written and verbal communication skills
Based in or around New York City with the ability to travel when needed

Job Responsibility

Define and execute H Company’s global marketing strategy and oversee the full marketing function, and revenue outcomes as the company scales across the US and international enterprise markets
Enterprise Go-To-Market Global Strategy & US Market Expansion: Design and execute B2B GTM strategy targeting Fortune 500 and large enterprises
Align marketing with complex, consultative sales cycles
Develop verticalized messaging (e.g., operations, finance, IT, customer support)
Support forward-deployed engineering model with tailored industry narratives
Lead North America market entry and scale strategy
Build strong presence in Silicon Valley ecosystem and Enterprise CIO / CTO / COO networks
Localize messaging for US enterprise buyers
Brand, PR & Communications: Build a globally recognized, premium AI brand
Position H Company in AI agents / “virtual workforce”

What we offer

Join the exciting journey of shaping the future of AI, and be part of the early days of one of the hottest AI startups
Collaborate with a fun, dynamic, and multicultural team, working alongside world-class AI talent in a highly collaborative environment
Enjoy a competitive salary
Unlock opportunities for professional growth, continuous learning, and career development

Fulltime

Key Account Manager

The Key Account Manager is responsible for driving strategic growth by promoting...

Location

United States , Lewis Center

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

An associate degree in a technical field and 3+ years application/sales experience in a field service and/or a design engineer environment within the automation industry
Experience with business applications such as CRM and pipeline management
Goal-oriented with experience exceeding quotas and driving for results in a target-driven environment
5+ years of progressive experience in B2B sales, strategic account management, or business development within the industrial automation, capital equipment, or advanced manufacturing sectors
Demonstrated success in managing multi-site or global key accounts, delivering consistent revenue growth and strong customer retention
Proven ability to navigate complex sales cycles involving cross-functional teams, technical evaluations, and executive-level engagement
Experience landing net-new business in underpenetrated markets and expanding wallet share within strategic accounts
Exposure to working with enterprise tools and CRM systems (e.g., Salesforce) in a structured pipeline and account planning environment
Familiarity with global or multi-regional customer engagements, preferably across the US and Canada
Proven success in managing and expanding strategic customer accounts, especially in complex industrial environments

Job Responsibility

Develop and execute account and customer strategies considering specific needs and objectives that drive growth opportunities revenue in line with long-lasting sustainable growth expectations
Manage large, high-profile customer accounts / key accounts, while establishing strong relationships building with decision makers across the entire organization positioning ATS Industrial Automation as strategic partner to drive profitable sales with a focus on repeat business and ensuring project/program success
Develop and execute a strategy to penetrate new markets
Ensure sustainable bookings and margin growth, landing new customers and expanding existing customers
Run regular market assessments and employs trend analytics to develop robust strategies in a fast, transformative environment (market trends, new business models & opportunities)
Assist other account owners as needed
Establish successful and collaborative relationships with internal stakeholders and team members to develop the best solution for a customer
Employs functional and leadership skills to effectively coordinate cross-functional teams to ensure successful account execution
Establish and pro-actively engages strategic partnership networks within industry to learn latest market trends and competitor strategies
Visit customers’ sites as required to support the growth of the business and opportunities

What we offer

Flexible work schedules
Employee events
Free coffee beverages
Employee referral program
Safety shoe programs
Competitive starting salaries
Overtime pay eligibility
Paid vacation
Company paid short- and long-term disability and life insurance
Comprehensive health benefits

Fulltime

Founding Account Manager

First US Account Manager to join Omnea’s customer team. Reinventing how enterpri...

Location

United States , New York

Salary:

180000.00 - 260000.00 USD / Year

Omnea

Expiration Date

Until further notice

Requirements

5-7 years of experience succeeding in a B2B SaaS commercial role
Consistent top performance in a team
Track record of exceptional performance in academia, work, sport, or sales
Strong commercial intuition and gravitas to sell to senior leadership (e.g., CFOs, CIOs)
Outstanding communicator (verbal, written, presenting)
Ability to rapidly understand complex products
Outcomes-focused with a bias to action
Proactive and craves accountability
Able to ruthlessly prioritise, highly organised, efficient, and autonomous
Ambitious, competitive, and career-driven

Job Responsibility

Own expansion quotas and renewal outcomes for the scaling customer base
Own the relationship with customers throughout the entire customer lifecycle
Ensure customers get meaningful value from Omnea
Drive renewals, expansion and upsell opportunities
Become a trusted advisor & partner to customers & stakeholders
Be the voice of the customer internally
Support & champion US customers in their journey with Omnea
Deliver long-term customer value in every interaction
Build lasting relationships through consistent engagement
Act as product expert and trusted & strategic advisor

What we offer

Offers Equity
Offers Commission

Fulltime

Customer Success Manager

UpGuard’s mission is to make life easier for security teams by creating solution...

Location

United States , Denver; Austin; Dallas; Chicago; New Orleans; St. Louis

Salary:

85000.00 - 100000.00 USD / Year

UpGuard

Expiration Date

Until further notice

Requirements

2+ years' experience in customer success, project management or account management
Located within US Central or Mountain Time zones
Experience with supporting and building customer relationships in a scalable manner
Highly organized with the ability to update existing documentation and document new processes
An understanding of cyber risk management or risk management frameworks
High-level of proficiency in the English language, both written and spoken
The ability to work cross functionally with many internal groups and be a team player
Curious and willing to learn

Job Responsibility

You will onboard and manage UpGuard customers to ensure they understand how best to use UpGuard effectively to meet their goals
You will provide resources to your customers, including success plans, customer-specific training sessions and organize regular check in calls
You will engage your customers early and frequently, to help them get the most out of UpGuard from day one and continue to drive engagement
You will translate your customer’s requirements by understanding their risk management frameworks to offer a tailored solution on how best they can utilize UpGuard
You will monitor the health of your customers and intervene with proactive education when customers are not effectively using UpGuard to achieve the value they expected
Advocate for the customer
Provide updates to internal cross-functional partners (Product, Sales & Marketing) on customer perspectives, risks, strategic insights, issue resolution activities, expansion & cross-sell opportunities

What we offer

Rapidly growing user base
Interesting problems at scale
Learn from industry-leading experts
See the impact of your work on a daily basis
Generous compensation
Free lunch
Flexible work arrangements
Budget for professional development
Gym reimbursement

Fulltime

Business Development Assistant / Executive

We are looking for a dynamic Business Development professional with 3–4 years of...

Location

India , Pune

Salary:

Not provided

Percivon

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering (Electrical / Electronics / Instrumentation / Automation) or related field
3–4 years of experience in Business Development / Sales within the industrial automation sector
Strong understanding of automation products and solutions (Siemens, Rockwell, Schneider, ABB, Mitsubishi, Robotics, etc.)
Hands-on experience dealing with international customers and markets (Europe, US, UK, Middle East)
Excellent communication, presentation, and negotiation skills
Ability to understand technical requirements and convert them into commercial proposals
Willingness to work across time zones and travel internationally if required

Job Responsibility

Identify, develop, and manage new business opportunities in industrial automation solutions (PLC, SCADA, Robotics, Drives, DCS, Simulation, Industry 4.0, etc.)
Handle international clients and partners across Europe, US, UK, and Middle East regions
Generate leads through market research, networking, exhibitions, and channel partners
Prepare and deliver technical-commercial proposals, RFQs, quotations, and cost estimations in coordination with technical teams
Build and maintain strong relationships with end customers, OEMs, EPCs, and system integrators
Conduct market analysis to understand customer needs, competitor activities, and pricing strategies
Participate in international calls, meetings, and negotiations to close business deals
Support contract finalization, order booking, and handover to execution teams
Achieve assigned sales targets and contribute to overall business growth

Customer Relationship Support Intern - US market

artemest

Location:
Italy , Milan

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 10, 2026

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