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We are looking for someone to join our fast-growing ocean department as a Customer Relationship Operator. This varied role involves working closely with our clients to manage all aspects of their ocean shipments. This ranges from issuing quotes, arranging shipments, managing the customs clearance process and everything else through to ensuring the client receives their shipments on time. You will build close working relationships with clients, overseas partners as well as internal teams so good communication skills are key in this role. Continuous support and training will be given as we aim to help you develop your skills and knowledge to allow you to grow your career with Davies Turner.
Job Responsibility:
Working closely with our clients to manage all aspects of their ocean shipments
Issuing quotes
Arranging shipments
Managing the customs clearance process
Ensuring the client receives their shipments on time
Building close working relationships with clients, overseas partners as well as internal teams
Requirements:
Previous experience in customer services
Previous experience or knowledge of shipping & transport services
Excellent communication skills, both written and verbal
Ability to work on own initiative as well as part of a team
Excellent attention to detail
Able to build and maintain effective relationships
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