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Randstad Logo Randstad · Customer Service

Customer Relationship Manager

Netherlands, Alphen aan den Rijn 3000.00 EUR / Month · Job Posted April 27, 2026
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Job Description

Are you a customer-focused superstar looking to join a dynamic international team? Based in Alphen aan den Rijn, this role is all about building and maintaining strong customer relationships. We are looking for a full-time customer service representative. You will start through Randstad, but will be able to sign a contract with the company in approximately 7 months.

Job Responsibility

  • build and maintain strong customer relationships
  • from quotes and order entry to contract review and account management
  • function as the liaison between customers and internal teams, ensuring smooth and timely delivery
  • build lasting relationships, understanding customer needs and identifying opportunities for growth
  • collaborate together with various departments to achieve business objectives

Requirements

  • excellent English communication skills (written and verbal)
  • other European languages are a plus
  • ERP software proficiency
  • a positive and professional attitude
  • you're a team player who thrives in a fast-paced environment
  • outstanding phone etiquette and attention to detail
  • self-motivation and strong time management skills

Nice to have

other European languages are a plus

What we offer

  • Travel allowance
  • profit-sharing and ESOP plans
  • Pension scheme
  • 30+ days holiday allowance
  • Learning resources and an E-learning system
  • Challenging and international environment
  • Global company with a fantastic team
  • Flexible hours: from 08:00-09:00 to 16:30-17:30
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