Customer Relationship Manager

Harbour Healthcare are recruiting for a Customer Relationship Manager in the Harrogate area. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other. This represents a great opportunity for the right individual who is positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals. We are located close to the heart of Warrington, and with a great reputation locally, you would be joining a family, not just a business. This is a high impact, target-driven role focused on maximising occupancy, increasing private fee levels, and driving revenue growth across a portfolio of care homes. Reporting to the Head of Business Development, you will take full ownership of the enquiry pipeline, from lead generation through to conversion while building strong referral networks and raising the profile of each home within the local community and healthcare sector. This role is ideal for a commercially minded individual who thrives on hitting targets, building relationships, and delivering measurable results.