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Alliance Automotive UK LV Ltd Logo Alliance Automotive UK LV Ltd · Sales

Customer Relationship Manager

Australia, Stapylton, Queensland · Job Posted February 19, 2026
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Job Description

Are you passionate about building strong customer relationships and driving sales growth? We are seeking a motivated Customer Relationship Manager to be the face of our Motion business for target customers. In this role, you will lead sales initiatives, develop strategic account plans, and collaborate across teams to deliver tailored solutions that meet customer needs. You will be responsible for managing your territory’s sales and margin performance, leveraging our CRM system Fusion to prioritise and optimise customer engagement. This role offers a dynamic blend of customer-facing time and strategic planning, with a focus on safety, inclusivity, and high performance.

Job Responsibility

  • Lead customer-centric sales strategies to meet and exceed sales targets
  • Build and maintain strong, long-term relationships with key stakeholders
  • Develop customised account plans and identify growth opportunities including cross-sell and upsell
  • Collaborate with internal teams to deliver seamless, tailored customer solutions
  • Monitor market trends and customer feedback to adapt strategies effectively
  • Ensure 100% utilisation of Fusion CRM for call cycle management and reporting
  • Promote safety and wellbeing in all work environments

Requirements

  • Proven experience in key account management, customer retention, and revenue growth
  • Strong skills in account strategy development, solution selling, and cross-functional collaboration
  • Excellent communication and interpersonal skills, capable of engaging senior stakeholders
  • Ability to analyse market trends and customer insights to inform sales strategies
  • Intermediate proficiency in MS Office, ERP systems, and reporting tools like Power BI
  • A customer-centric mindset with a commitment to safety and high performance

What we offer

  • Market aligned remuneration with annual salary reviews
  • Career Progression: Clear pathways to develop and advance within Motion and the wider GPC network with access to free webinars, training events and courses
  • Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs
  • Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities
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