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Customer Relationship Management Trainee

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BMW

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Location:
Mexico , Mexico City

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As Customer Relationship Trainee you will support the management and administration of internal processes related to finance, purchasing, and legal departments, as well as coordinate special projects and events in collaboration with various teams. You will have the opportunity to work with suppliers, assist with purchase requisitions, and ensure compliance with data privacy regulations. Additionally, you will contribute to CRM analytics development for Latin American importers, prepare monthly reports for dealer rankings, and coordinate surveys targeting prospects. You will also collaborate with creative agencies to develop visual materials and manage customer segmentation for marketing campaigns and events.

Job Responsibility:

  • Manage the area budget and support internal processes with Finance, Purchasing, and Legal departments
  • Collaborate on special projects and events across different teams
  • Support supplier management and internal purchase requisitions
  • Ensure compliance with data privacy regulations and maintain weekly status updates
  • Develop CRM analytics for Latin American importers and prepare monthly dealer ranking reports
  • Coordinate prospect surveys (online, test drive, and lost sales) and collaborate with creative agencies on visual materials
  • Manage customer segmentation for marketing campaigns and events to optimize targeting

Requirements:

  • Recent university graduate, preferably in Business Administration, Marketing, Industrial Engineering, Economics, or related fields
  • Up to 2 years of work experience, preferably in analysis, marketing, sales, or project management
  • Basic knowledge of data handling, analysis, and CRM tools
  • Strong analytical skills and the ability to work with large volumes of information
  • Good communication skills and ability to work effectively in a team
  • Proactive, organized, and detail-oriented
  • Intermediate level of English, both spoken and written

Nice to have:

Basic knowledge of data privacy regulations is a plus

Additional Information:

Job Posted:
December 27, 2025

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