Customer Relations Executive Job at Calibre Candidates (Reading)

Customer Relations Executive

Are you a highly motivated and detail-oriented individual with a passion for bui...

Location

Canada , Mississauga

Salary:

42000.00 - 46000.00 CAD / Year

Randstad

Expiration Date

February 15, 2026

Requirements

Minimum of 1-2 years of experience in a customer service, client relations, or similar role
High school diploma or equivalent
Must be legally eligible to work in Canada

Job Responsibility

Act as the main point of contact for all client inquiries via phone, email, and other communication channels
Track and manage orders from placement to delivery, providing clients with timely updates on shipping logistics and status
Utilize CRM software to log all customer interactions, record details of inquiries, and maintain an organized database of client information
Proactively resolve customer complaints and issues related to orders, shipping, billing, and product availability
Collaborate with internal departments as needed
Develop and maintain strong, positive relationships with clients to foster loyalty and repeat business in the e-commerce and logistics sector

What we offer

Benefits after 3 months
Hybrid opportunity after 3 months
3 weeks vacation
Training provided

Fulltime

Director of Government & Customer Relations

Responsible for the local and regional government affairs and customer relations...

Location

United States , Cleveland

Salary:

147521.00 - 191777.00 USD / Year

Engage Cleveland

Expiration Date

Until further notice

Requirements

Candidate must possess a bachelor’s degree preferably in Political Science, Public Policy, Public Relations, Communications, Public Administration or a closely related field
Candidate must possess ten (10) years of experience in government affairs and/or community or public relations
Experience must include five (5) years of supervising, managing, and/or leading people, projects, and/or processes
Candidate must possess a valid driver’s license with a driving record in accordance with the Sewer District’s acceptable guidelines
Candidate must have the ability to fully learn the work and strategic direction of the Sewer District and communicate it to a variety of audiences
Candidate must possess effective written and verbal communication, organizational skills and decision-making abilities
Candidate must possess strong team leadership and people management skills
Candidate must possess the ability to effectively plan, coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources
Candidate must possess negotiation and conflict resolution skills to address issues and opportunities for improvement

Job Responsibility

Develops and oversees the execution of strategic goals for the government affairs and customer relations functions based on the objectives of the Sewer District
Builds and maintains local and regional relationships including elected officials, government administrations, community and business stakeholders to foster two-way communications
Represents the Sewer District at events with local and regional government agencies, community stakeholders, local and national organizations
Advises all departments regarding the Sewer District’s interest in local government affairs
Facilitates internal communications between relevant departments to maintain coordinated Sewer District-wide government affairs activities
Oversees the department’s workforce development programs and student initiatives, including all associated contracts
Leads and coaches program managers as needed
Oversees customer relations communication channels for effective, seamless and targeted approach to customer contact at all levels
Monitors customer relations results and metrics
Leads, directs, supervises and coaches the department managers and staff to achieve performance goals

What we offer

Health Insurance Coverage
Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans)
Flexible Spending Accounts
Employee Assistance Program
Free Parking at our facilities
Corporate Discounts
active Health & Wellness Program that promotes a life/work balance

Fulltime

F&B Guest Relations Executive

F&B Guest Relations Executive position at Four Points by Sheraton Phuket Patong ...

Location

Thailand , Phuket

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience required
No license or certification required
Ability to ensure staff works together as a team
Complete opening and closing duties
Maintain cleanliness of work areas
Monitor dining rooms for seating availability, service, safety
Complete maintenance work orders
Report incidents and accidents

Job Responsibility

Ensure staff is working together as a team
Ensure optimum service and guest needs are met
Complete opening and closing duties
Maintain cleanliness of work areas
Monitor dining rooms for seating availability, service, safety
Complete maintenance work orders
Report incidents and accidents
Assist management in hiring, training, scheduling, evaluating employees
Follow company safety and security policies
Welcome and acknowledge all guests

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Supportive community environment
Global team belonging
Professional development opportunities

Fulltime

Customer Liaison Executive

Key customer-facing role where you'll be the first point of contact for clients ...

Location

United Kingdom , Windsor

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service and order processing
Clear, confident, and professional telephone manner
Background in luxury interiors, fabrics, or design is a plus
Proficiency in MS Office
SAP experience is advantageous
Highly organised, detail-oriented, and proactive
Able to work independently and take initiative
Passionate about interiors and delivering excellence

Job Responsibility

Process and follow up on sales orders and quotations
Respond to customer enquiries via phone and email
Ensure accurate data entry and order tracking
Liaise with distributors, showrooms, and internal sales teams
Build strong relationships with interior designers, specifiers, and architects
Identify and follow up on new business opportunities
Promote luxury fabrics and accessories
Manage revenue targets for a defined customer group
Deliver world-class customer experience and aftercare
Handle returns and resolve issues efficiently

What we offer

Competitive salary based on experience
Work with a globally respected luxury brand
Join a supportive and dynamic team
Gym membership
Company pension scheme
Private healthcare
Company bonus scheme
Attend industry events in the interiors/luxury sector
Opportunities for career growth and development

Fulltime

Customer Service Executive

The Customer Service Executive plays a key role in delivering exceptional custom...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, communications, or related field preferred
2+ years of experience in customer service or a related field
Proficient in CRM software (e.g. Salesforce) and MS Office
Ability to work in a fast-paced environment and manage multiple tasks
Ability to maintain a positive attitude under pressure

Job Responsibility

Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution
Build and maintain strong customer relationships by providing a positive experience
Identify and resolve customer issues efficiently while adhering to company policies
Coordinate with internal teams (sales, logistics, finance, etc.) to resolve escalated issues
Maintain detailed records of customer interactions, issues, and resolutions in the CRM system
Process and track customer orders, ensuring accurate and timely delivery
Keep customers informed about the status of their orders and address any delivery concerns
Gather and record customer feedback to improve services and customer satisfaction
Prepare regular reports on customer service metrics, including response time, issue resolution, and customer satisfaction

Customer Support Executive

Are you passionate about delivering exceptional service and looking to build you...

Location

United Kingdom , Brighton

Salary:

25500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in customer support or a similar client-facing role
Familiarity with Google Workspace (Gmail, Docs, Sheets, Slides) or similar tools
CRM experience is a plus, but not essential
Clear, confident communication skills
A detail-oriented, logical mindset
The ability to work independently and collaborate as part of a wider team

Job Responsibility

Handling customer queries by phone and email with professionalism and clarity
Processing orders accurately using mapping tools and internal systems
Monitoring internal platforms to keep processes running smoothly
Supporting departments like sales and consultancy with customer-related requests
Recommending the right products and services based on customer needs
Coordinating the resolution of complex queries using internal resources

What we offer

Hybrid flexible working: minimum 3 days per week in the office
25 days annual leave plus public holidays
Birthday day off and long service leave
Option to buy or sell holiday days
Share incentive plan
Pension scheme with 5% matched contributions (after 3 months)
Life assurance and income protection via pension plan
Paid Volunteer days to give back to causes you care about

Fulltime

Customer Support Executive

Customer Support Executive role at Hypervolt, a company at the forefront of the ...

Location

United Kingdom , London

Salary:

Not provided

Hypervolt Limited

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in a customer support role, preferably within the EV charging or a related industry
Proven track record of diagnosing and resolving technical issues efficiently
Strong customer service skills with the ability to handle challenging situations calmly and professionally, maintaining a positive and helpful attitude under pressure
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
Ability to work independently and collaboratively in a remote team environment, with a willingness to support team members and share knowledge
Strong analytical and problem-solving abilities with meticulous attention to detail
Ability to think critically and develop innovative solutions to complex issues
Flexibility to adapt to changing priorities and handle multiple tasks simultaneously, thriving in a fast-paced and dynamic work environment

Job Responsibility

Deliver exceptional customer service via phone, email, and live chat, addressing inquiries and resolving any potential issues related to Hypervolt products
Conduct remote troubleshooting for technical issues, encompassing hardware, software, and connectivity problems with EV charging stations
Efficiently diagnose and resolve Level 1 and Level 2 technical issues
Escalate more complex cases to higher-level support when necessary
Keep detailed and accurate records of all customer interactions, technical issues, and resolutions in our support database
Stay current with Hypervolt’s products, services, and industry trends
Collaborate closely with engineering and product teams to report and resolve recurring issues
Educate customers on the proper use and maintenance of Hypervolt products

What we offer

Hybrid Work: Enjoy the flexibility of working from home while supporting customers globally
Professional Growth: Opportunities for career advancement and professional development within a fast-growing company
Inclusive Environment: Join a diverse and inclusive team that values collaboration and innovation
Competitive Compensation: Attractive salary and benefits package, including performance bonuses

Customer Services Executive

This is a field-based role that involves extensive travel within designated area...

Location

India , Kochi

Salary:

Not provided

Randstad

Expiration Date

February 16, 2026

Requirements

Enthusiastic
Detail-oriented
Fresh graduates or anyone looking to start their career
Ability to travel extensively within designated areas
Ability to use digital tools (e.g., tablets/smartphones)
Ability to interact politely and clearly with the public
Ability to complete work within set daily targets and deadlines
Adherence to company policies, safety protocols, and ethical data collection standards

Job Responsibility

Field Quality Check (QC): Independently visit homes and establishments within assigned areas of Kochi to verify the accuracy of previously collected survey data regarding water connections
Use provided digital tools to compare reported data with on-the-ground reality
Verify crucial details such as connection status, meter readings, property details, and consumer information
Data Updation: Collect any missing or updated information directly from residents or property owners on-site
Accurately record and input all verified and updated data into the company's system in real-time or soon after the visit
Customer Interaction: Serve as a professional representative of the company, interacting politely and clearly explaining the purpose of the visit to residents
Address basic customer queries related to the survey process or data collection with clarity and patience
Reporting & Compliance: Ensure all fieldwork is completed within set daily targets and deadlines
Submit daily reports detailing work progress, QC findings, and any challenges encountered in the field
Adhere strictly to company policies, safety protocols, and ethical data collection standards

What we offer

Training will be provided

Fulltime

Customer Relations Executive

Calibre Candidates

Location:
United Kingdom , Reading

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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Job Posted:
January 05, 2026