Customer Relations Executive Job at Christell Skin Clinic (Colombo)

Customer Relations Executive

The Customer Relations Executive will be the face of the business and are respon...

Location

United Kingdom , Glasgow

Salary:

32077.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Aged 18 or above
right to work in the UK
flexible scheduling including nights, evenings, weekends and shifts
spend a large portion of shift on feet working directly with the public

Job Responsibility

Act as an ambassador for the casino and give consistent, polite, timely and accurate information and service to customers visiting the casino
Be a point of contact for customers to answer queries and provide support to guests relating to Met card rewards programme
Support the marketing team at Head Office by contacting customers informing them of events, promotions, and available offers
Support the business in the development, retention, and reengagement of declining or lapsed customers within the Met Card Loyalty scheme
Creating additional preferences based on customer engagement (Customer knowledge etc) ensuring the company is tailoring the service and marketing offering wherever possible
Actively participate in the development and delivery of casino events and promotions
Work with local and central marketing teams to develop events and promotions to drive attendance
Participate in customer feedback follow up to ensure customers feel valued and improve the overall customer experience
Facilitate provision of customer benefits in line with policies and processes
Proactively identify and resolve service failures by taking immediate action to resolve service gaps and cement player loyalty

What we offer

50% off food and beverages in all UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans

Fulltime

Customer Relations Executive - Premium London

The Customer Relations Executive are the face of the business and are responsibl...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Aged 18 or above
right to work in the UK
flexible scheduling
ability to work nights, evenings, weekends and shifts that coincide with a 24/7 trading week
spend a large portion of shift on feet working directly with the public
Hindi speaking (desirable)

Job Responsibility

Act as a professional ambassador for the casino, delivering exceptional customer service and building strong relationships with guests to drive loyalty and repeat visitation
Serve as a key point of contact for customers, providing support, resolving queries, and promoting engagement with the Met Card rewards programme
Complete daily, weekly, monthly, and ad hoc operational tasks assigned through XCM by the Support Centre
Support the growth, retention, and reactivation of customers within the Met Card Loyalty programme
Capture and maintain customer preferences, insights, and behavioural trends
Assist in the planning, coordination, and delivery of casino events, promotions, and VIP experiences
Participate in customer feedback follow-up
Facilitate the delivery of customer benefits, rewards, and reinvestment activity
Proactively identify and resolve service issues
Generate new business opportunities and increase casino visitation by representing the business at external events

What we offer

50% off food and beverages in all UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans

Fulltime

Executive – Customer Relations

The job incumbent is responsible for Audit Scheduling and Contract Administratio...

Location

India , Chennai

Salary:

Not provided

Bureau Veritas Certification CZ, s.r.o.

Expiration Date

Until further notice

Requirements

Any graduate (Preferably Science or Computer Science) with Min. 2 years of experience
Good Written & Oral Communication Skills
Excellent Coordination & Monitoring Skills
Ability to meet tight schedule and deadlines
Ability to work under pressure

Job Responsibility

Audit Scheduling and Contract Administration for all the schemes
Audit Scheduling in coordination with the client keeping in mind the requirements of ISO 17021:2011
Scheme specific audit schedule management using tools such as Siebel and ACTIS
Contract Administration to ensure correct & updated information of clients in “SIEBEL”
Monitoring Scheduling Performance through SAS Portal [Management Information System Portal]
The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy

Fulltime

Customer Executive - EV Car Chargers

Are you ready to be part of an exciting journey working for a company that suppl...

Location

United Kingdom , London

Salary:

14.85 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a customer support role
Familiarity with CRM systems (e.g., Zendesk, Freshdesk, Intercom)
Experience handling technical queries related to products
A proven track record of meeting support-related KPIs
Strong written and verbal communication skills in English

Job Responsibility

Resolve inbound customer queries via phone with timely and effective solutions
Proactively reach out to customers to support them in overcoming any hurdles
Become a product expert, mastering the installation process and understanding various customer situations
Handle escalations and sensitive customer interactions with care and professionalism
Collaborate with the Technical Support team, escalating cases, as necessary
Meet individual KPIs for productivity and quality while contributing to team goals
Adhere to established team processes and suggest improvements when you spot them
Create and maintain internal knowledge resources to boost team efficiency
Stay curious about our products, the EV industry, and the role of AI in customer support
Foster a positive team culture, especially during high-demand periods

Fulltime

Client Relations Executive

Join Allied Universal® Janitorial Services! We're committed to delivering except...

Location

United States , Chicago

Salary:

80000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Marketing, or related field of study
Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending recruiting and/or networking events)
Minimum of five (5) years of sales and operations experience in the janitorial industry
Experience using data to drive decision-making and improve recruiting outcomes
Excellent oral and written communication skills
able to influence stakeholders and collaborate across departments
Leadership skills
ability to coach and inspire others
Proficient in Microsoft Office and Google applications
Strong organizational, analytical, and time management skills

Job Responsibility

Target, discover, qualify, verify, present, and validate additional business to existing customer portfolios
Transition additional business with operations
High touch with key individuals in the client's organization
Develop strategy map for all strategic clients
Maintain customer relationships
Use consultative approach for solutions
Prepare and present client solutions
Manage negotiations to achieve profit objectives
Maintain SalesForce and adequate pipeline to reach goals

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Customer Relations Officer – Complaints

Join Barclays as a Customer Relations Officer – Complaints, where you’ll begin b...

Location

United Kingdom , Northampton

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience in customer service (internal or external)
Ability to manage a high volume of customer queries without compromising quality
Excellent communication skills, both written and verbal, with the ability to tailor your message
Solid PC skills, including proficiency in Microsoft Office
Be comfortable in handling customer complaints with professionalism and empathy
Possess strong communication skills, both verbal and written
Work effectively under pressure to meet deadlines while maintaining high service standards
Collaborate with stakeholders to address and resolve issues
Contribute to a team-oriented environment

Job Responsibility

Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner
Collaboration with teams across the bank to align, promote, and integrate customer care initiatives
Management and maintenance of customer records and documentation to ensure accuracy
Participation in training and development initiatives to improve customer skills, knowledge, and services
Identification of industry trends and developments related to customer service to implement best practice in customer care
Execution of escalation requests to the relevant team or senior management as required in a timely manner
Execution of customer service activities through various communication channels including chat, email, and phone

Fulltime

Senior Executive – Customer Care

We are seeking a hands-on and committed Senior Executive – Customer Care to work...

Location

Sri Lanka , Colombo

Salary:

Not provided

Carnage Merchandise (Pvt) Ltd

Expiration Date

Until further notice

Requirements

1–2 years of experience in a customer care or senior executive role within an apparel company, leading bank, or similar organization
Strong hands-on experience in managing customer interactions and service-related issues
Good understanding of customer service processes, service recovery, and quality standards
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and manage multiple customer cases simultaneously
Proficiency in MS Office and customer service or CRM systems
Bachelor’s degree in business administration, Marketing, or a related field will be an added advantage

Job Responsibility

Work alongside Customer Care Executives on a daily basis to handle customer inquiries, orders, complaints, and service requests
Actively manage customer interactions across multiple channels, including phone, email, and social media
Support and guide executives in resolving customer issues, providing hands-on assistance where required
Directly handle complex, sensitive, or escalated customer cases and ensure timely closure
Ensure customer service policies, procedures, and SLAs are followed during day-to-day operations
Coordinate with internal teams such as sales, logistics, operations, and production to ensure effective and timely resolution of customer concerns
Maintain accurate records, case documentation, and follow-ups within the CRM or customer service systems
Monitor daily service activities to identify recurring issues and operational gaps, and share improvement suggestions with management
Contribute to maintaining service quality, response timelines, and customer satisfaction through active involvement

Fulltime

Customer Relations Specialist

This is a seasonal, on-site position through August 2026. We are seeking an enth...

Location

United States , North Canton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Knowledge of customer service and call center principles and practices
Proficient computer skills, including high-speed and accurate data entry
Outstanding written and verbal communication abilities
Strong interpersonal and customer service skills
Ability to handle customer interactions across email, chat, phone, and in person
Confident objection-handling and negotiation techniques
Attention to detail and commitment to high-quality, accurate work
Capable of multi-tasking and adapting to workload fluctuations, especially during seasonal surges
Effective team player and focused contributor in an open, collaborative environment
Self-motivated and able to work independently

Job Responsibility

Develop comprehensive knowledge of our enrichment programs to effectively share information and assist participants
Register participants via online platforms and phone
Respond to inquiries by phone, web, and email, providing clear and accurate program information, including locations and pricing
Guide customers through the camp website and assist with registrations
Perform accurate and timely data entry for events and registrations
Analyze concerns, resolve issues, and follow up with customers to ensure superior support
Research and resolve participant-related problems with professionalism and urgency
Represent and express excitement for our mission during customer interactions
Deliver prepared sales scripts with soft sales techniques to increase program registrations and donations, emphasizing urgency when appropriate
Record all details of inquiries and resolutions

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

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Customer Relations Executive

Job Description

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