Customer Relations Executive Job at 360 Resourcing Solutions (Glasgow)

Director of Government & Customer Relations

Responsible for the local and regional government affairs and customer relations...

Location

United States , Cleveland

Salary:

147521.00 - 191777.00 USD / Year

Engage Cleveland

Expiration Date

Until further notice

Requirements

Candidate must possess a bachelor’s degree preferably in Political Science, Public Policy, Public Relations, Communications, Public Administration or a closely related field
Candidate must possess ten (10) years of experience in government affairs and/or community or public relations
Experience must include five (5) years of supervising, managing, and/or leading people, projects, and/or processes
Candidate must possess a valid driver’s license with a driving record in accordance with the Sewer District’s acceptable guidelines
Candidate must have the ability to fully learn the work and strategic direction of the Sewer District and communicate it to a variety of audiences
Candidate must possess effective written and verbal communication, organizational skills and decision-making abilities
Candidate must possess strong team leadership and people management skills
Candidate must possess the ability to effectively plan, coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources
Candidate must possess negotiation and conflict resolution skills to address issues and opportunities for improvement

Job Responsibility

Develops and oversees the execution of strategic goals for the government affairs and customer relations functions based on the objectives of the Sewer District
Builds and maintains local and regional relationships including elected officials, government administrations, community and business stakeholders to foster two-way communications
Represents the Sewer District at events with local and regional government agencies, community stakeholders, local and national organizations
Advises all departments regarding the Sewer District’s interest in local government affairs
Facilitates internal communications between relevant departments to maintain coordinated Sewer District-wide government affairs activities
Oversees the department’s workforce development programs and student initiatives, including all associated contracts
Leads and coaches program managers as needed
Oversees customer relations communication channels for effective, seamless and targeted approach to customer contact at all levels
Monitors customer relations results and metrics
Leads, directs, supervises and coaches the department managers and staff to achieve performance goals

What we offer

Health Insurance Coverage
Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans)
Flexible Spending Accounts
Employee Assistance Program
Free Parking at our facilities
Corporate Discounts
active Health & Wellness Program that promotes a life/work balance

Fulltime

F&B Guest Relations Executive

F&B Guest Relations Executive position at Four Points by Sheraton Phuket Patong ...

Location

Thailand , Phuket

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience required
No license or certification required
Ability to ensure staff works together as a team
Complete opening and closing duties
Maintain cleanliness of work areas
Monitor dining rooms for seating availability, service, safety
Complete maintenance work orders
Report incidents and accidents

Job Responsibility

Ensure staff is working together as a team
Ensure optimum service and guest needs are met
Complete opening and closing duties
Maintain cleanliness of work areas
Monitor dining rooms for seating availability, service, safety
Complete maintenance work orders
Report incidents and accidents
Assist management in hiring, training, scheduling, evaluating employees
Follow company safety and security policies
Welcome and acknowledge all guests

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Supportive community environment
Global team belonging
Professional development opportunities

Fulltime

Customer Liaison Executive

Key customer-facing role where you'll be the first point of contact for clients ...

Location

United Kingdom , Windsor

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service and order processing
Clear, confident, and professional telephone manner
Background in luxury interiors, fabrics, or design is a plus
Proficiency in MS Office
SAP experience is advantageous
Highly organised, detail-oriented, and proactive
Able to work independently and take initiative
Passionate about interiors and delivering excellence

Job Responsibility

Process and follow up on sales orders and quotations
Respond to customer enquiries via phone and email
Ensure accurate data entry and order tracking
Liaise with distributors, showrooms, and internal sales teams
Build strong relationships with interior designers, specifiers, and architects
Identify and follow up on new business opportunities
Promote luxury fabrics and accessories
Manage revenue targets for a defined customer group
Deliver world-class customer experience and aftercare
Handle returns and resolve issues efficiently

What we offer

Competitive salary based on experience
Work with a globally respected luxury brand
Join a supportive and dynamic team
Gym membership
Company pension scheme
Private healthcare
Company bonus scheme
Attend industry events in the interiors/luxury sector
Opportunities for career growth and development

Fulltime

Customer Service Executive

The Customer Service Executive plays a key role in delivering exceptional custom...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, communications, or related field preferred
2+ years of experience in customer service or a related field
Proficient in CRM software (e.g. Salesforce) and MS Office
Ability to work in a fast-paced environment and manage multiple tasks
Ability to maintain a positive attitude under pressure

Job Responsibility

Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution
Build and maintain strong customer relationships by providing a positive experience
Identify and resolve customer issues efficiently while adhering to company policies
Coordinate with internal teams (sales, logistics, finance, etc.) to resolve escalated issues
Maintain detailed records of customer interactions, issues, and resolutions in the CRM system
Process and track customer orders, ensuring accurate and timely delivery
Keep customers informed about the status of their orders and address any delivery concerns
Gather and record customer feedback to improve services and customer satisfaction
Prepare regular reports on customer service metrics, including response time, issue resolution, and customer satisfaction

Customer Support Executive

Are you passionate about delivering exceptional service and looking to build you...

Location

United Kingdom , Brighton

Salary:

25500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in customer support or a similar client-facing role
Familiarity with Google Workspace (Gmail, Docs, Sheets, Slides) or similar tools
CRM experience is a plus, but not essential
Clear, confident communication skills
A detail-oriented, logical mindset
The ability to work independently and collaborate as part of a wider team

Job Responsibility

Handling customer queries by phone and email with professionalism and clarity
Processing orders accurately using mapping tools and internal systems
Monitoring internal platforms to keep processes running smoothly
Supporting departments like sales and consultancy with customer-related requests
Recommending the right products and services based on customer needs
Coordinating the resolution of complex queries using internal resources

What we offer

Hybrid flexible working: minimum 3 days per week in the office
25 days annual leave plus public holidays
Birthday day off and long service leave
Option to buy or sell holiday days
Share incentive plan
Pension scheme with 5% matched contributions (after 3 months)
Life assurance and income protection via pension plan
Paid Volunteer days to give back to causes you care about

Fulltime

Customer Support Executive

Customer Support Executive role at Hypervolt, a company at the forefront of the ...

Location

United Kingdom , London

Salary:

Not provided

Hypervolt Limited

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in a customer support role, preferably within the EV charging or a related industry
Proven track record of diagnosing and resolving technical issues efficiently
Strong customer service skills with the ability to handle challenging situations calmly and professionally, maintaining a positive and helpful attitude under pressure
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
Ability to work independently and collaboratively in a remote team environment, with a willingness to support team members and share knowledge
Strong analytical and problem-solving abilities with meticulous attention to detail
Ability to think critically and develop innovative solutions to complex issues
Flexibility to adapt to changing priorities and handle multiple tasks simultaneously, thriving in a fast-paced and dynamic work environment

Job Responsibility

Deliver exceptional customer service via phone, email, and live chat, addressing inquiries and resolving any potential issues related to Hypervolt products
Conduct remote troubleshooting for technical issues, encompassing hardware, software, and connectivity problems with EV charging stations
Efficiently diagnose and resolve Level 1 and Level 2 technical issues
Escalate more complex cases to higher-level support when necessary
Keep detailed and accurate records of all customer interactions, technical issues, and resolutions in our support database
Stay current with Hypervolt’s products, services, and industry trends
Collaborate closely with engineering and product teams to report and resolve recurring issues
Educate customers on the proper use and maintenance of Hypervolt products

What we offer

Hybrid Work: Enjoy the flexibility of working from home while supporting customers globally
Professional Growth: Opportunities for career advancement and professional development within a fast-growing company
Inclusive Environment: Join a diverse and inclusive team that values collaboration and innovation
Competitive Compensation: Attractive salary and benefits package, including performance bonuses

Customer Experience Sales Executive

Office Angels are seeking Customer Experience Sales Executive to join an establi...

Location

United Kingdom , Hove

Salary:

25000.00 - 26000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a fast-paced customer service role
Excellent communication skills, both written and verbal
Strong problem-solving abilities and a customer-centric mindset
Ability to work autonomously and as part of a dynamic team

Job Responsibility

Customer Support: Handling customer inquiries via phone, email, or chat, resolving issues, and providing information about products or services
Order Processing: Managing orders, ensuring accurate and timely delivery, and handling any issues related to orders
Complaint Resolution: Addressing customer complaints, finding solutions, and following up to ensure the issues are resolved satisfactorily
Customer Relationship Management: Building and maintaining strong relationships with customers, understanding their needs, and ensuring they have a positive experience
Feedback Collection: Gathering customer feedback to improve products, services, and customer experience
Documentation: Keeping records of customer interactions, transactions, comments, and complaints
Team Collaboration: Working with other departments, such as after-sales and marketing, to ensure customer needs are met and to provide insights from customer interactions
Training and Development: Staying updated with product knowledge and company policies, and sometimes training new customer service staff

What we offer

Hybrid working options
A dog-friendly office
Dedicated wellbeing support
Increased holiday allowance for long service
Ample opportunities for career progression and ongoing development

Fulltime

Account Executive- Client Relations Manager

As an Account Executive, Client Relationship Management & Acquisition sales prof...

Location

United States , Irvine

Salary:

115900.00 - 209100.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Bachelor's Degree (Preferred)
4-7 years B2B Field Sales Experience, preferably working with Fortune 1K accounts (Enterprise level). (Required)
2-4 years Telecom, Software or Technology experience (Required)
Business Planning Ability to work independently and manage personal and team member deliverables and deadlines. (Required)
Business Strategy Creative thinking and problem-solving aptitude (Required)
Sales Growth Proven ability to contribute in a fast-paced environment consistently. (Required)
Communication Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles) (Required)
Sales Effective at managing account relationships, financial outcomes (reducing churn, additional of GAs, etc.), neutralizing detractors and managing multiple sales programs and opportunity life cycle. (Required)
At least 18 years of age

Job Responsibility

Identify customer needs and apply solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
Develop an account strategy to maintain and grow business by developing a deep understanding of the account’s position in the market, their product/service, points of differentiation and competitive landscape.
Monitor, share and act on sales activity and metrics specific to the customer.
Develop positive relationships with partners broad and deep in the account and identify business problems that can be solved with our solutions and products.
Regularly, meet with clients and partners to develop strategy and outcomes whiles building relationships, establish EBCs, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable partners are engaged on a regular and effective basis.
Manage account input and feedback for all projects with detailed outcomes and timelines.
Proactively coordinate and translate customer needs within internal departments and act as a critical issue point to drive resolution to customers problems.

What we offer

medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance, mobile service & home internet discounts, pet insurance, and access to commuter and transit programs

Fulltime

Customer Relations Executive

360 Resourcing Solutions

Location:
United Kingdom , Glasgow

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 16, 2026

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