This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a customer relations co-worker, you'll be at the heart of creating a welcoming and hassle-free shopping experience for our customers. At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.
Job Responsibility:
Delivering exceptional customer service—by being helpful, friendly, and solution-oriented in every interaction with the customers
Handling complaints and inquiries—Listen actively, resolve concerns efficiently, and manage escalation when needed
Optimizing the shopping experience—Ensuring that the store is well-equipped and customer-ready
Processing payments—Ensuring accurate transactions and a smooth checkout experience
Assist with product assembly & exchanges—help customers with assembly concerns and facilitate component exchanges
Supporting store goals—Contribute to the store's commercial action plan to drive sales and profitability
Ensuring store safety & compliance—Maintain a secure and safe environment for all
Promoting IKEA values Embody and reflect IKEA's values in every customer interaction
Requirements:
Experience in customer service and a retail environment
Strong interpersonal skills with the ability to build rapport with customers
Ability to handle multiple tasks efficiently in a fast-paced setting
Strong problem-solving skills and keen attention to detail
Ability to work independently and collaboratively as part of a team
Fluency in English, both written and spoken
A genuine passion for home furnishing and an understanding of customers' everyday life at home
Welcome to CrawlJobs.com – Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
We use cookies to enhance your experience, analyze traffic, and serve personalized content. By clicking “Accept”, you agree to the use of cookies.