Customer Relations Consultant Job at PHSGroup (Caerphilly)

Customs and Trade Compliance Consultant

As a Customs and Trade Compliance Consultant, you would be responsible for advis...

Location

Netherlands , Rozenburg

Salary:

Not provided

Tradewin

Expiration Date

Until further notice

Requirements

At least two years’ professional experience in a trade compliance position
Significant hands-on experience managing international trade compliance matters
Comprehensive understanding of European Union laws and regulations
Strong project management skills, with advanced proficiency in Excel and related computer applications
Proven ability to engage with both internal and external stakeholders to collect information and coordinate projects, ensuring customer needs are met proactively
Demonstrated skill in developing performance metrics and assessing both internal operations and external service providers
Ability to work effectively under pressure, solve problems, and support teams in meeting or exceeding customer deadlines
Track record of establishing, implementing, and maintaining standards, while continuously seeking improvement opportunities
Positive attitude and outstanding communication abilities
A Bachelor's degree is preferred

Job Responsibility

Monitor regulatory changes affecting customs and trade compliance
Analyze import and export data for accuracy and compliance
Assist with classification and valuation of products
Guide clients through free trade agreements and special customs programs
Provide problem-solving and risk mitigation strategies
Communicate clearly with businesses to help them navigate the evolving global trade landscape
Collaborate and communicate effectively with both internal and external parties
Pursue improvements in procedures and services to enhance efficiency and cost-effectiveness
Support the sales process
Complete 52 hours of training per year as per company standards

What we offer

Employee Stock Purchasing plan
Employee discount programs

Fulltime

Customs and Trade Compliance Consultant

As a Customs and Trade Compliance Consultant, you would be responsible for advis...

Location

United Kingdom , Feltham

Salary:

Not provided

Tradewin

Expiration Date

Until further notice

Requirements

At least two years’ professional experience in a trade compliance position
Significant hands-on experience managing international trade compliance matters
Comprehensive understanding of European Union laws and regulations
Strong project management skills, with advanced proficiency in Excel and related computer applications
Proven ability to engage with both internal and external stakeholders to collect information and coordinate projects, ensuring customer needs are met proactively
Demonstrated skill in developing performance metrics and assessing both internal operations and external service providers
Ability to work effectively under pressure, solve problems, and support teams in meeting or exceeding customer deadlines
Track record of establishing, implementing, and maintaining standards, while continuously seeking improvement opportunities
Positive attitude and outstanding communication abilities
A Bachelor's degree is preferred

Job Responsibility

Monitor regulatory changes affecting customs and trade compliance
Analyze import and export data for accuracy and compliance
Assist with classification and valuation of products
Guide clients through free trade agreements and special customs programs
Provide problem-solving and risk mitigation strategies
Communicate clearly with businesses to help them navigate the evolving global trade landscape
Collaborate and communicate effectively with both internal and external parties
Pursue improvements in procedures and services to enhance efficiency and cost-effectiveness
Support the sales process
Complete 52 hours of training per year as per company standards

What we offer

Employee Stock Purchasing plan
Employee discount programs

Fulltime

Product Marketing & Customer Success Coordinator Consultant

We are seeking a Product Marketing & Customer Success Coordinator Consultant, yo...

Location

Luxembourg , Leudelange

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills in English
Understanding of technical language and the ability to translate into business-friendly language
Strong understanding of how to design and implement strategic product/service marketing campaigns, develop go-to-market plans, and facilitate customer product enablement initiatives
Ability to work collaboratively across departments and manage multiple initiatives simultaneously
Familiarity with market research techniques and tools
Experience with community management and customer feedback management
Ability to independently drive high-quality work with attention to detail
High degree of customer empathy
EU citizenship

Job Responsibility

Proactively manage customer relationships, ensuring users fully understand and effectively leverage our services
Foster and nurture active user communities to gather ongoing feedback and improve customer satisfaction
Coordinate communication strategies and plans for new features and product releases
Develop clear, consistent, and compelling product messaging, positioning, and value propositions
Support user interviews, focus groups, surveys, qualitative and quantitative research and feedback sessions to deeply understand customer needs and identify growth opportunities
Ensure customers and internal stakeholders are informed, prepared, and excited ahead of new feature rollouts and major product updates
Support go-to-market (GTM) strategies for feature launches, collaborating with cross-functional teams to ensure smooth releases and market readiness
Coordinate preparation and distribution release notes, product announcements, newsletters, and related customer communications
Organise and facilitate regular customer engagement sessions, and office hours to drive user adoption and loyalty
Plan, organise, and conduct training and on-boarding sessions for customers regarding new product features and major updates

What we offer

Access to our Sopra Steria training and personal development academy
A company car lease or mobility budget
A company laptop and phone
Private health insurance coverage
Meal vouchers
Social security and pension plan
A competitive salary
26 holiday days

Fulltime

Customs and Trade Compliance Consultant

As a Customs and Trade Compliance Consultant, you would be responsible for advis...

Location

United Kingdom , Bedfont, Middlesex

Salary:

Not provided

Tradewin

Expiration Date

Until further notice

Requirements

At least two years’ professional experience in a trade compliance position
Significant hands-on experience managing international trade compliance matters
Comprehensive understanding of European Union laws and regulations
Strong project management skills, with advanced proficiency in Excel and related computer applications
Proven ability to engage with both internal and external stakeholders to collect information and coordinate projects, ensuring customer needs are met proactively
Demonstrated skill in developing performance metrics and assessing both internal operations and external service providers
Ability to work effectively under pressure, solve problems, and support teams in meeting or exceeding customer deadlines
Track record of establishing, implementing, and maintaining standards, while continuously seeking improvement opportunities
Positive attitude and outstanding communication abilities
A Bachelor's degree is preferred

Job Responsibility

Monitor regulatory changes affecting customs and trade compliance
Analyze import and export data for accuracy and compliance
Assist with classification and valuation of products
Guide clients through free trade agreements and special customs programs
Provide problem-solving and risk mitigation strategies
Communicate clearly with businesses to help them navigate the evolving global trade landscape
Collaborate and communicate effectively with both internal and external parties
Pursue improvements in procedures and services to enhance efficiency and cost-effectiveness
Support the sales process
Complete 52 hours of training per year as per company standards

What we offer

Employee Stock Purchasing plan
Employee discount programs

Fulltime

Customs and Trade Compliance Consultant

As a Customs and Trade Compliance Consultant, you would be responsible for advis...

Location

Ireland , Dublin

Salary:

Not provided

Tradewin

Expiration Date

Until further notice

Requirements

At least two years’ professional experience in a trade compliance position
Significant hands-on experience managing international trade compliance matters
Comprehensive understanding of European Union laws and regulations
Strong project management skills, with advanced proficiency in Excel and related computer applications
Proven ability to engage with both internal and external stakeholders to collect information and coordinate projects, ensuring customer needs are met proactively
Demonstrated skill in developing performance metrics and assessing both internal operations and external service providers
Ability to work effectively under pressure, solve problems, and support teams in meeting or exceeding customer deadlines
Track record of establishing, implementing, and maintaining standards, while continuously seeking improvement opportunities
Positive attitude and outstanding communication abilities
A Bachelor's degree is preferred

Job Responsibility

Monitor regulatory changes affecting customs and trade compliance
Analyze import and export data for accuracy and compliance
Assist with classification and valuation of products
Guide clients through free trade agreements and special customs programs
Provide problem-solving and risk mitigation strategies
Communicate clearly with businesses to help them navigate the evolving global trade landscape
Collaborate and communicate effectively with both internal and external parties
Pursue improvements in procedures and services to enhance efficiency and cost-effectiveness
Support the sales process
Complete 52 hours of training per year as per company standards

What we offer

Employee Stock Purchasing plan
Employee discount programs

Fulltime

Customs and Trade Compliance Consultant

As a Customs and Trade Compliance Consultant, you would be responsible for advis...

Location

Ireland , Dublin

Salary:

Not provided

Tradewin

Expiration Date

Until further notice

Requirements

At least two years’ professional experience in a trade compliance position
Significant hands-on experience managing international trade compliance matters
Comprehensive understanding of European Union laws and regulations
Strong project management skills, with advanced proficiency in Excel and related computer applications
Proven ability to engage with both internal and external stakeholders to collect information and coordinate projects, ensuring customer needs are met proactively
Demonstrated skill in developing performance metrics and assessing both internal operations and external service providers
Ability to work effectively under pressure, solve problems, and support teams in meeting or exceeding customer deadlines
Track record of establishing, implementing, and maintaining standards, while continuously seeking improvement opportunities
Positive attitude and outstanding communication abilities

Job Responsibility

Monitor regulatory changes affecting customs and trade compliance
Analyze import and export data for accuracy and compliance
Assist with classification and valuation of products
Guide clients through free trade agreements and special customs programs
Provide problem-solving and risk mitigation strategies
Communicate clearly with businesses to help them navigate the evolving global trade landscape
Collaborate and communicate effectively with both internal and external parties
Pursue improvements in procedures and services to enhance efficiency and cost-effectiveness
Support the sales process
Complete 52 hours of training per year as per company standards

What we offer

Employee Stock Purchasing plan
Employee discount programs

Fulltime

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...

Location

United States , Denver

Salary:

145000.00 - 205000.00 USD / Year

Alloy.ai

Expiration Date

Until further notice

Requirements

6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
Ability to uplevel direct reports and build scalable enablement curriculum and processes
Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
Demonstrated senior selling skills within consultative projects
Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
Highly motivated, self-directed, team player
Success in recruiting, onboarding, and retaining team members

Job Responsibility

Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
Own Alloy’s Gross and Net Retention numbers
Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers, including project management, driving change management and adoption, solving customer business problems, and quantifying and communicating business value
Act as an executive sponsor for strategic customers, keeping engaged and productive relationships with senior sponsors across a number of accounts
Partner with product and marketing to shape product roadmap and drive account based marketing activities including identifying customer stories, driving advocacy for the Alloy product and increasing reference ability in the market
In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team

What we offer

Salary is a mix of base and and semi-annual on target bonus tied to team and company performance

Fulltime

Sales Consultant

Location

Brazil , Belo Horizonte

Salary:

Not provided

Rema Tip Top

Expiration Date

Until further notice

Requirements

High school diploma
college degree preferred
Two years of experience as a business analyst or business technician preferred
The certificate must be recognized by the Brazilian Ministry of Education
A work visa for Brazil is required

Job Responsibility

Responsible for developing and strengthening customer relationships
Ensuring the delivery of solutions aligned with their needs and RTT’s strategic objectives

What we offer

Meal voucher
food voucher
life and personal accident insurance
medical insurance
dental insurance
pharmacy insurance
transportation voucher

Fulltime

Customer Relations Consultant

PHSGroup

Location:
United Kingdom , Caerphilly

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 22, 2026

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