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Customer Relations Clerk

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Arrive Logistics

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Location:
Mexico, Guadalajara

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Customer Relations Clerk supports the Customer Relations Specialist team to ensure the Accounts Receivable functions run smoothly. The Customer Relations Clerk works closely with our BizDev, Carrier Sales, and CashApp Teams to provide financial, administrative, and clerical services.

Job Responsibility:

  • Collect and process PODs and related documents for invoicing
  • Resolve NetSuite invoicing failures and ensure invoices are created timely manner
  • Manage emails regarding customer invoicing and billing issues
  • Create and distribute invoices to customers daily
  • Review and create RMAs for upstream approval
  • Navigate, maintain, and upload invoices to customer portals
  • Check customer portals for invoice status, resolve rejected items, and update aging notes

Requirements:

  • Bachelor’s Degree in Accounting, Finance, or a related field
  • Bilingual fluency (Spanish/English) required
  • Previous experience in an Accounts Receivable role preferred
  • Oracle NetSuite Experience
  • Intermediate knowledge of Microsoft Suite, with an emphasis on Excel
  • Self-starter with the ability to work independently and as a team
  • Highly organized with excellent time management skills and a high degree of accuracy and attention to detail
What we offer:
  • Monthly grocery vouchers
  • Vacation days
  • Savings fund
  • Medical insurance (including dental and vision plans)
  • Casual dress code
  • Office wide engagement activities, team events, happy hours and more
  • Office located in Torre 1500 (Av. Americas 1254) within the plaza, you’ll find cafes and a wide variety of local restaurants
  • Free coffee
  • Free counseling sessions through our Employee Assistance Program
  • Referral Program

Additional Information:

Job Posted:
December 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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