Customer Relations Assistant Job at IKEA (Manchester)

Customer Relations Assistant

IKEA Belfast are looking to welcome Customer Relations Assistants to join our te...

Location

United Kingdom , Belfast

Salary:

13.45 GBP / Hour

IKEA

Expiration Date

Until further notice

Requirements

You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision. This will cover the checkouts and returns desk.
You have a customer first mindset, making the customer feel valued and supported in everything you do.
You are computer literate and able to work with technology.
The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints.

Job Responsibility

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised.
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately.
You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts.
Working on the checkouts, supporting customers with card & cash transactions.

What we offer

15% IKEA discount & discount portal helping you save £100’s on high-street retailers.
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers.
Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you.

Parttime

Customer Relations Assistant

IKEA Warrington, WA5 7TY, are looking to welcome Customer Relations Assistants t...

Location

United Kingdom , Warrington

Salary:

13.45 GBP / Hour

IKEA

Expiration Date

Until further notice

Requirements

You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision
You have a customer first mindset, making the customer feel valued and supported in everything you do
You are computer literate and able to work with technology
The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints.

Job Responsibility

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately
You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts
Working on the checkouts, supporting customers with card & cash transactions.

What we offer

15% IKEA discount & discount portal helping you save £100’s on high-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers
Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you.

Parttime

Customer Relations Assistant

Are you good at turning frowns upside down and solving puzzles on the fly? Join ...

Location

United Kingdom , Edinburgh

Salary:

13.45 GBP / Hour

IKEA

Expiration Date

Until further notice

Requirements

You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision
You have a customer first mindset, making the customer feel valued and supported in everything you do
You are computer literate and able to work with technology
The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints

Job Responsibility

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately
You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts

What we offer

15% IKEA discount & discount portal helping you save £100’s on High-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans

Parttime

Customer Relations Assistant

Are you good at turning frowns upside down and solving puzzles on the fly? Join ...

Location

United Kingdom , Edinburgh

Salary:

13.45 GBP / Hour

IKEA

Expiration Date

Until further notice

Requirements

You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision
You have a customer first mindset, making the customer feel valued and supported in everything you do
You are computer literate and able to work with technology
The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints

Job Responsibility

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately
You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts

What we offer

15% IKEA discount & discount portal helping you save £100’s on High-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans

Parttime

Assistant Guest Relations Manager / Guest Relations Supervisor

Respond to any questions from guests and follow up with guests to ensure their r...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience
Good spoken, written and reading ability in English, Cantonese and Mandarin is a MUST
Must hold valid work permit for working in Hong Kong

Job Responsibility

Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction
Take and confirm reservations and cancellations
Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities
Respond to guest requests for special arrangements or services
Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets

Fulltime

Assistant Guest Relations Manager / Guest Relations Manager

Supports all property operations, ensuring that the highest levels of hospitalit...

Location

India , Jaipur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
1 year experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Supports all property operations, ensuring that the highest levels of hospitality and service are provided
Manages the flow of questions and directs guests within the lobby
Supports the tracking and resolution of service issues
Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Supervises and manages employees

Fulltime

Commercial Reception Agent for Stopover and Customer Relations

Proposed contract from March 16, 2026, to November 1, 2026. Main duties and resp...

Location

France , Nantes

Salary:

Not provided

Aviapartner

Expiration Date

Until further notice

Requirements

No professional experience required for the position
Knowledge in commercial techniques is a plus
Fluency in English and proficiency in computer tools
Good cultural and geographical knowledge
Driver's license, vehicle
Clean criminal record
Availability
Registration with France Travail

Job Responsibility

Check-in, boarding, and deplaning of passengers
Handling of lost luggage
Greet customers in the various designated areas, taking into account their specific needs
Assisting and accompanying special-needs customers: passengers with reduced mobility (PRM), unaccompanied minors, to help them with check-in, transfers, disembarkation, arrival, baggage delivery, etc.
Provide all general, individual, and collective information related to departures, check-ins, boarding, and arrivals: flights, instructions to follow, directions to terminals, zones, boarding gates, baggage claim carousels, etc.
Guide customers through the airport
Provide guidance and assistance to passengers, customers, and their companions to facilitate their travel
Ensure the necessary communication for the smooth operation of activities with company employees, service providers, partners, and passengers

Fulltime

Customer Relations Specialist

Location

United Kingdom

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in complaints handling and resolution is essential
Excellent written and verbal communication skills, with the ability to handle challenging conversations
Strong investigative and problem-solving skills with a customer-first approach
Ability to manage complex or sensitive cases through to fair resolution
Experience working collaboratively with teams such as Compliance, Legal and Accounts
Skilled at recognising trends in feedback and suggesting process improvements
Resilient, adaptable, and able to thrive in a fast-paced environment

Job Responsibility

Handle inquiries, resolve issues and ensure that every customer has a positive experience with our company
Effectively resolve complaints and escalations ensuring full investigation and resolution within SLAs agreed
Collate documents and submissions for the Property Ombudsman, Head of Compliance and Accounts when necessary
Respond to enquiries received via webforms, online chat, telephone calls or emails
Acknowledge and investigate client feedback via social media, review sites and received direct
Provide feedback to colleagues or Line Managers as required, including trend analysis
Assist with customer service projects, ad-hoc requests and activities as and when required
Ensure reports and files are updated, providing vital management information, and informing change

What we offer

Enhanced flexibility and working from anywhere
Birthday off
Annual wellbeing allowance
Discounts portal
Private Counselling with a weekly confidential helpline
Simplyhealth private healthcare plan
£150 Wellbeing Allowance per year
Working elsewhere policy (4 weeks per year)
Buy and sell annual leave scheme (up to 3 days per year)

Fulltime

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Customer Relations Assistant

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