Customer Relations Assistant Job at IKEA (Edinburgh)

Customer Relations Assistant

IKEA Belfast are looking to welcome Customer Relations Assistants to join our te...

Location

United Kingdom , Belfast

Salary:

13.45 GBP / Hour

IKEA

Expiration Date

Until further notice

Requirements

You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision. This will cover the checkouts and returns desk.
You have a customer first mindset, making the customer feel valued and supported in everything you do.
You are computer literate and able to work with technology.
The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints.

Job Responsibility

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised.
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately.
You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts.
Working on the checkouts, supporting customers with card & cash transactions.

What we offer

15% IKEA discount & discount portal helping you save £100’s on high-street retailers.
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers.
Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you.

Parttime

Customer Relations Assistant

IKEA Warrington, WA5 7TY, are looking to welcome Customer Relations Assistants t...

Location

United Kingdom , Warrington

Salary:

13.45 GBP / Hour

IKEA

Expiration Date

Until further notice

Requirements

You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision
You have a customer first mindset, making the customer feel valued and supported in everything you do
You are computer literate and able to work with technology
The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints.

Job Responsibility

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately
You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts
Working on the checkouts, supporting customers with card & cash transactions.

What we offer

15% IKEA discount & discount portal helping you save £100’s on high-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers
Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you.

Parttime

Customer Relations Assistant

Are you good at turning frowns upside down and solving puzzles on the fly? Join ...

Location

United Kingdom , Edinburgh

Salary:

13.45 GBP / Hour

IKEA

Expiration Date

Until further notice

Requirements

You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision
You have a customer first mindset, making the customer feel valued and supported in everything you do
You are computer literate and able to work with technology
The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints

Job Responsibility

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately
You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts

What we offer

15% IKEA discount & discount portal helping you save £100’s on High-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans

Parttime

Assistant Guest Relations Manager / Guest Relations Manager

Supports all property operations, ensuring that the highest levels of hospitalit...

Location

India , Jaipur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
1 year experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Supports all property operations, ensuring that the highest levels of hospitality and service are provided
Manages the flow of questions and directs guests within the lobby
Supports the tracking and resolution of service issues
Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Supervises and manages employees

Fulltime

New

Customer Relations Specialist

Location

United Kingdom

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in complaints handling and resolution is essential
Excellent written and verbal communication skills, with the ability to handle challenging conversations
Strong investigative and problem-solving skills with a customer-first approach
Ability to manage complex or sensitive cases through to fair resolution
Experience working collaboratively with teams such as Compliance, Legal and Accounts
Skilled at recognising trends in feedback and suggesting process improvements
Resilient, adaptable, and able to thrive in a fast-paced environment

Job Responsibility

Handle inquiries, resolve issues and ensure that every customer has a positive experience with our company
Effectively resolve complaints and escalations ensuring full investigation and resolution within SLAs agreed
Collate documents and submissions for the Property Ombudsman, Head of Compliance and Accounts when necessary
Respond to enquiries received via webforms, online chat, telephone calls or emails
Acknowledge and investigate client feedback via social media, review sites and received direct
Provide feedback to colleagues or Line Managers as required, including trend analysis
Assist with customer service projects, ad-hoc requests and activities as and when required
Ensure reports and files are updated, providing vital management information, and informing change

What we offer

Enhanced flexibility and working from anywhere
Birthday off
Annual wellbeing allowance
Discounts portal
Private Counselling with a weekly confidential helpline
Simplyhealth private healthcare plan
£150 Wellbeing Allowance per year
Working elsewhere policy (4 weeks per year)
Buy and sell annual leave scheme (up to 3 days per year)

Fulltime

Customer Relations Executive - Premium London

The Customer Relations Executive are the face of the business and are responsibl...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Aged 18 or above
right to work in the UK
flexible scheduling
ability to work nights, evenings, weekends and shifts that coincide with a 24/7 trading week
spend a large portion of shift on feet working directly with the public
Hindi speaking (desirable)

Job Responsibility

Act as a professional ambassador for the casino, delivering exceptional customer service and building strong relationships with guests to drive loyalty and repeat visitation
Serve as a key point of contact for customers, providing support, resolving queries, and promoting engagement with the Met Card rewards programme
Complete daily, weekly, monthly, and ad hoc operational tasks assigned through XCM by the Support Centre
Support the growth, retention, and reactivation of customers within the Met Card Loyalty programme
Capture and maintain customer preferences, insights, and behavioural trends
Assist in the planning, coordination, and delivery of casino events, promotions, and VIP experiences
Participate in customer feedback follow-up
Facilitate the delivery of customer benefits, rewards, and reinvestment activity
Proactively identify and resolve service issues
Generate new business opportunities and increase casino visitation by representing the business at external events

What we offer

50% off food and beverages in all UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans

Fulltime

Alumni Relations Assistant

Job Summary: Are you excited about joining a world-class organization at the int...

Location

United States , Boston

Salary:

Not provided

HBS

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent is required
3+ years of experience in administrative support role(s) is required
Education beyond high school may count toward experience
Microsoft Office (Word, Excel, PowerPoint and Outlook) experience is a must

Job Responsibility

Managing general inquiry email inboxes and phone lines for Alumni Relations and Career and Professional Development
Providing administrative and project work support to ensure smooth operations within AR and across HBS departments
Preparing reports and materials, and drafting correspondence for alumni and internal partners across External Relations (ER) and HBS
Scheduling meetings, drafting agendas, reserving space, and recording meeting minutes
Handle operational logistics as needed
Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents
This role is responsible for other duties as assigned

What we offer

Generous paid time off including parental leave
Medical, dental, and vision health insurance coverage starting on day one
Retirement plans with university contributions
Wellbeing and mental health resources
Support for families and caregivers
Professional development opportunities including tuition assistance and reimbursement
Commuter benefits, discounts and campus perks

Fulltime

Customer Relations Co-worker

You are passionate about creating a positive shopping experience for customers a...

Location

India , Mumbai

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience in customer service and retail environment
Strong interpersonal skills with the ability to build rapport with customers
Ability to handle multiple tasks efficiently
Strong problem-solving skills and attention to detail
Ability to work independently and as part of a team
Fluent in English, both written and spoken
Passion for home furnishing and an understanding of customers’ everyday life at home

Job Responsibility

Providing exceptional customer service: Be helpful, friendly, and solution-oriented when interacting with customers
Handling complaints and inquiries: Listen actively to customers, resolve their concerns efficiently, and escalate issues when necessary
Optimizing the shopping experience: Ensure your workspace is well-equipped, organized, and efficient at all times
Processing payments: Handle transactions accurately and efficiently while ensuring a positive checkout experience
Assisting with product assembly & exchanges: Help customers with assembly concerns and exchange components when needed
Supporting store goals: Understand and contribute to the store’s commercial action plan to maximize sales and profitability
Ensuring store safety & compliance: Maintain a safe and secure shopping environment for customers and colleagues
Promoting IKEA values: Uphold and reflect IKEA’s values in all customer interactions

Parttime

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Customer Relations Assistant

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