Customer Relations Assistant Job at IKEA (Edinburgh)

Customer Relations Assistant

Are you good at turning frowns upside down and solving puzzles on the fly? Join ...

Location

United Kingdom , Manchester

Salary:

13.45 GBP / Hour

IKEA

Expiration Date

Until further notice

Requirements

You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision
You have a customer first mindset, making the customer feel valued and supported in everything you do
You are computer literate and able to work with technology
The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints

Job Responsibility

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately
You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts

What we offer

15% IKEA discount and discount portal helping you save £100s on high street retailers
X4 Life Assurance, enhanced statutory pension contributions and interest free loans

Parttime

Customer Relations Assistant

IKEA Belfast are looking to welcome Customer Relations Assistants to join our te...

Location

United Kingdom , Belfast

Salary:

13.45 GBP / Hour

IKEA

Expiration Date

Until further notice

Requirements

You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision. This will cover the checkouts and returns desk.
You have a customer first mindset, making the customer feel valued and supported in everything you do.
You are computer literate and able to work with technology.
The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints.

Job Responsibility

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised.
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately.
You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts.
Working on the checkouts, supporting customers with card & cash transactions.

What we offer

15% IKEA discount & discount portal helping you save £100’s on high-street retailers.
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers.
Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you.

Parttime

Customer Relations Assistant

IKEA Warrington, WA5 7TY, are looking to welcome Customer Relations Assistants t...

Location

United Kingdom , Warrington

Salary:

13.45 GBP / Hour

IKEA

Expiration Date

Until further notice

Requirements

You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision
You have a customer first mindset, making the customer feel valued and supported in everything you do
You are computer literate and able to work with technology
The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints.

Job Responsibility

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately
You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts
Working on the checkouts, supporting customers with card & cash transactions.

What we offer

15% IKEA discount & discount portal helping you save £100’s on high-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers
Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you.

Parttime

Customer Relations Assistant

Are you good at turning frowns upside down and solving puzzles on the fly? Join ...

Location

United Kingdom , Edinburgh

Salary:

13.45 GBP / Hour

IKEA

Expiration Date

Until further notice

Requirements

You are adept at switching between tasks, and value teamwork while being able to complete assignments without direct supervision
You have a customer first mindset, making the customer feel valued and supported in everything you do
You are computer literate and able to work with technology
The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints

Job Responsibility

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately
You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts

What we offer

15% IKEA discount & discount portal helping you save £100’s on High-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans

Parttime

Assistant Guest Relations Manager / Guest Relations Supervisor

Respond to any questions from guests and follow up with guests to ensure their r...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience
Good spoken, written and reading ability in English, Cantonese and Mandarin is a MUST
Must hold valid work permit for working in Hong Kong

Job Responsibility

Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction
Take and confirm reservations and cancellations
Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities
Respond to guest requests for special arrangements or services
Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets

Fulltime

Assistant Guest Relations Manager / Guest Relations Manager

Supports all property operations, ensuring that the highest levels of hospitalit...

Location

India , Jaipur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
1 year experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Supports all property operations, ensuring that the highest levels of hospitality and service are provided
Manages the flow of questions and directs guests within the lobby
Supports the tracking and resolution of service issues
Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Supervises and manages employees

Fulltime

New

Customer Relations Executive

Metropolitan Gaming is about more than the games or the buzz of the venue. It's ...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

You must be aged 18 or above and have the right to work in the UK
This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week
Customer Relations Executives will spend a large portion of their shift on their feet working directly with the public.

Job Responsibility

Act as a professional ambassador for the casino, delivering exceptional customer service and building strong relationships with guests to drive loyalty and repeat visitation
Serve as a key point of contact for customers, providing support, resolving queries, and promoting engagement with the Met Card rewards programme
Complete daily, weekly, monthly, and ad hoc operational tasks assigned through XCM by the Support Centre, ensuring all activities are delivered accurately, efficiently, and within required timeframes
Support the growth, retention, and reactivation of customers within the Met Card Loyalty programme through targeted relationship management and guest engagement strategies
Capture and maintain customer preferences, insights, and behavioural trends to help tailor marketing communications, promotions, and service offerings to individual guest needs
Assist in the planning, coordination, and delivery of casino events, promotions, and VIP experiences that enhance customer engagement and strengthen player loyalty
Participate in customer feedback follow-up, ensuring guests feel valued while identifying opportunities to continuously improve the customer experience
Facilitate the delivery of customer benefits, rewards, and reinvestment activity in line with company policies, procedures, and compliance requirements
Proactively identify and resolve service issues, taking ownership of guest concerns to recover service standards and reinforce long-term customer loyalty
Generate new business opportunities and increase casino visitation by representing the business at external events, networking opportunities, and Provincial Club engagements

What we offer

Discounts and perks across travel, retail, hospitality and wellbeing
Company pension scheme and life insurance cover
Discount on Food and non-alcoholic beverages across all venues
Season ticket loan and cycle to work scheme
Refer a friend bonus reward

Fulltime

New

Customer Relations Executive - Premium London

Customer Relations Executive role at Metropolitan Gaming in London, involving pr...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Must be aged 18 or above
have the right to work in the UK
Hindi speaking
flexible scheduling (nights, evenings, weekends, shifts)
ability to spend large portion of shift on feet working with public

Job Responsibility

Act as professional ambassador for the casino
deliver exceptional customer service and build strong guest relationships
serve as key point of contact for customers
complete daily, weekly, monthly and ad hoc operational tasks
support growth, retention and reactivation of customers in Met Card Loyalty programme
capture customer preferences and insights
assist in planning and delivery of casino events and promotions
participate in customer feedback follow-up
facilitate delivery of customer benefits and rewards
proactively identify and resolve service issues

What we offer

50% off food and beverages in all UK venues
extensive rewards platform (discounts on travel, retail, hospitality, health)
company sick pay
company pension
life assurance
refer a friend incentive
financial advice services
employee health and wellbeing services
virtual GP services
season ticket loans

Fulltime

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Customer Relations Assistant

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