Customer Relations Assistant Job at IKEA (Edinburgh)

Customer Relations Assistant

We are IKEA Exeter are excited to invite enthusiastic and friendly people to joi...

Location

United Kingdom , Exeter

Salary:

12.60 GBP / Hour

IKEA

Expiration Date

Until further notice

Requirements

Experience in a team environment
Passion for learning
Enthusiasm for offering a superb customer experience
Retail or customer-facing experience is desirable
Willingness to work in a fast-paced role

Job Responsibility

Create a positive experience for customers
Work with colleagues to improve customer experience
Meet and greet customers
Assist customers at check-outs and returns desk
Support customers to pay at tills
Build loyalty by listening to customers

What we offer

15% IKEA discount
Discount portal for High Street retailers
Life Assurance of 4 times your pay
Enhanced statutory pension contributions
Interest free loans
End of year gift
Family Friendly policies and benefits
Opportunity to grow with IKEA

Parttime

Customer Relation Co-worker

At IKEA it's all about our customers, and in Customer Relations we build and ret...

Location

India , Navi Mumbai

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

The IKEA values reflect my own values and give me energy
Passionate about growing business and people together using the experience and skills of our people in the best way
Driven to exceed goals
Enjoy working in a fast-paced and future-oriented retail environment
Desire to learn and improve skills
Knowledge, confidence and desire to resolve customer complaints
Knowledge, confidence and desire to make the buying process as easy as possible for customers
Knowledge of IKEA product range and how retailing works
Know how to assemble IKEA products
Understanding of IKEA Concept, global solutions, tools and working methods

Job Responsibility

Helpful and friendly approach to customers
Ensure work space is effectively equipped and ready to help customers
Resolve customer complaints within level of authorisation
Assist customers with product assembly
Exchange component parts when needed
Offer solutions to frequently asked questions
Record information accurately in relevant systems
Ensure store is safe and secure environment
Drive sales growth and sustained long-term profitability
Contribute to department action plan

Parttime

Customer Relations Coworker

As a customer relations co-worker, you'll be at the heart of creating a welcomin...

Location

India , Pune

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience in customer service and a retail environment
Strong interpersonal skills with the ability to build rapport with customers
Ability to handle multiple tasks efficiently in a fast-paced setting
Strong problem-solving skills and keen attention to detail
Ability to work independently and collaboratively as part of a team
Fluency in English, both written and spoken
A genuine passion for home furnishing and an understanding of customers' everyday life at home

Job Responsibility

Delivering exceptional customer service—by being helpful, friendly, and solution-oriented in every interaction with the customers
Handling complaints and inquiries—Listen actively, resolve concerns efficiently, and manage escalation when needed
Optimizing the shopping experience—Ensuring that the store is well-equipped and customer-ready
Processing payments—Ensuring accurate transactions and a smooth checkout experience
Assist with product assembly & exchanges—help customers with assembly concerns and facilitate component exchanges
Supporting store goals—Contribute to the store's commercial action plan to drive sales and profitability
Ensuring store safety & compliance—Maintain a secure and safe environment for all
Promoting IKEA values Embody and reflect IKEA's values in every customer interaction

What we offer

Equal opportunity employer
Diverse and inclusive work environment
Non-discriminatory workplace

Parttime

Customer Relations Officer

To provide a positive and joyful shopping experience for all IKEA visitors and c...

Location

Malaysia , Johor Bahru

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Possesses work experience in customer handling
A good team player with good communication and interpersonal skills
Emotional resilience and possesses the ability to handle conflict. Assertive and able to remain calm and controlled when faced with emotional customers under stressful times
Independent, able to use and take personal initiatives to make considered decisions
Able to multitask and enjoy working in a fast-paced and future-oriented retail environment
Be passionate about customers and act to ensure a positive shopping experience
Willing to work on weekends, shift hours and Public holidays.

Job Responsibility

Follow and adhere to cash handling procedures to ensure the security of money handling
Contribute to the check-out action plan and take ownership for my part in its delivery
Manage the fulfillment of customers’ online orders and ensure all orders are complete, accurate, neatly packed, and delivered to the correct address within IKEA’s SLA
Tally articles and orders from the Merchandise Pick-Up (“MPU”) section
Create an Add-On sales order for customers who want to purchase delivery/ assembly/other services after checking out
Print and stick sticker labels onto all articles to be delivered correctly
Shrink wrap articles into individual groups and sort it by Transport Service Provider (“TSP”)
Ensure timely daily handover to respective TSP and Home Delivery “HD” clears orders to be delivered, to prepare space for new delivery
Support the fulfillment of customers’ offline orders and other tasks as and when required
Contributing to the exchanges and returns action plan and taking ownership of my part in its delivery

Parttime

Customer Service Assistant

Are you a team player with a passion for food and people? Do you thrive in a bus...

Location

United Kingdom , Avonmouth - Bristol

Salary:

12.21 GBP / Hour

14forty

Expiration Date

Until further notice

Requirements

Have an enthusiastic can-do attitude
Display passion for delivering excellent customer service
Be an excellent team player
Arrive equipped with a desire to succeed in your role
Thrive working under pressure
Demonstrate outstanding timekeeping and reliability
Have a safety-first mind set
Have experience within a similar catering-related role, but this isn't essential.

Job Responsibility

Preparing delicious, high-quality food that delights our clients and customers
Creating attractive food and counter displays
Representing Inspire and maintaining a positive brand image
Handling cash and operating the cash register
Complying with Food Handling & Hygiene standards
Complying with Health & Safety regulations

What we offer

Great operational training and development
Life assurance scheme
Personal Development and Training opportunities
A great wellbeing strategy - including access to our Employee Assistance Programme
Regular social events and communication with our leaders
A holiday purchase scheme
Access to some great high street discount vouchers

Parttime

Customer Service Assistant

Are you a team player with a passion for food and people? Do you thrive in a bus...

Location

Republic of Ireland , Dublin

Salary:

14.75 EUR / Hour

14forty

Expiration Date

Until further notice

Requirements

Have an enthusiastic can-do attitude
Display passion for delivering excellent customer service
Be an excellent team player
Arrive equipped with a desire to succeed in your role
Thrive working under pressure
Demonstrate outstanding timekeeping and reliability
Have a safety-first mind set
Have experience within a similar catering-related role, but this isn't essential.

Job Responsibility

Preparing delicious, high-quality food that delights our clients and customers
Creating attractive food and counter displays
Representing Compass Group Ireland and maintaining a positive brand image
Handling cash and operating the cash register
Complying with Food Handling & Hygiene standards
Complying with Health & Safety regulations

What we offer

Invests in its people
Celebrates individuality
Rewards and recognises employees who go beyond the plate
Equal opportunity employer
Committed to building an inclusive environment for all our colleagues

Fulltime

Customer Service Assistant

Are you a team player with a passion for food and people? Do you thrive in a bus...

Location

United Kingdom , Leicester

Salary:

12.50 GBP / Hour

14forty

Expiration Date

Until further notice

Requirements

Have an enthusiastic can-do attitude
Display passion for delivering excellent customer service
Be an excellent team player
Arrive equipped with a desire to succeed in your role
Thrive working under pressure
Demonstrate outstanding timekeeping and reliability
Have a safety-first mind set
Have experience within a similar catering-related role, but this isn't essential.

Job Responsibility

Preparing delicious, high-quality food that delights our clients and customers
Creating attractive food and counter displays
Representing Eurest and maintaining a positive brand image
Handling cash and operating the cash register
Complying with Food Handling & Hygiene standards
Complying with Health & Safety regulations

Fulltime

Executive Assistant

Successful candidates provide high-level administrative support and have the abi...

Location

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

strong computer and research skills
flexibility
excellent interpersonal abilities
project coordination experience
high-level administrative support
ability to work well with all levels of internal management and staff, outside clients and vendors
sensitivity to confidential information

Job Responsibility

performing office and administrative duties to assist executive management
screening calls
managing calendars
making travel, meeting and event arrangements
preparing reports and financial data
training and supervising other support staff
customer relations as required

Customer Relations Assistant

IKEA

Location:
United Kingdom , Edinburgh

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 03, 2026

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Job Description:

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