Customer Relations Administrator Job at Office Angels (Newcastle Upon Tyne)

Customer Relations Administrator

We are delighted to be recruiting for a new Customer Relations Administrator to ...

Location

United Kingdom , Eastleigh

Salary:

22648.00 GBP / Year

Abri

Expiration Date

Until further notice

Requirements

Experience in administration support
Confident talking with anyone and sometimes handling tricky conversations
Experience in providing administrative support
Shares Abri's commitment to safeguarding and promoting the welfare of children, young people and adults.

Job Responsibility

Supporting our Complaint officers and wider business to deliver the best solutions for our customers
Talking with customers about anything that bothers them
Working from our Eastleigh office minimum of two days per week Tuesday - Friday to connect and collaborate with colleagues

What we offer

Competitive salaries
Comprehensive benefits
Excellent working environment

Parttime

Teamleader Customer Relations

At IKEA it’s all about our customers, and in Customer Relations we build and ret...

Location

Belgium , Hognoul

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

You build and maintain a lifelong relationship with both new and existing customers. In doing so, you stimulate turnover growth and contribute to long-term profitability
Your communication skills enable you to handle complaints in a reliable, efficient and friendly way. The goal is to motivate our customers to shop at IKEA more often because they are confident that a visit is always worth it and is a pleasant experience
You have solid experience as a leader and you are a real team player, which enables you to solve problems and make decisions in a challenging and ever-changing retail environment
You enjoy coaching a team to achieve targets and can act on feedback received from both customers and co-workers
You challenge both yourself and your team to exceed the expectations of our customers and constantly find new and better ways of working by collaborating with all the different departments in our store
You are focused on customers, and you always make the customer the center of your attentions. You can see the store through our customers' eyes and use this to optimize the shopping experience in our store

Job Responsibility

You translate the business plan of the store into a clear action plan for your department and you implement the various actions. In doing so, you contribute to the positioning of the IKEA store as the leader in interior design on the local market
You are a born problem-solver: you listen to the customer and draw on your knowledge to offer solutions and make decisions in line with our IKEA Customer Relations policy and you coach your team to do the same
You motivate, inspire and engage your team to achieve the targets set and to help them grow and develop as individuals
You create trust in IKEA among our customers by guaranteeing a positive store experience before, during and after their purchase
You supervise the administrative processes that occur behind the scenes and ensure the operational systems are up to standard
You implement new ways of working in the constantly changing omnichannel world

What we offer

Eco-vouchers
End-of-year bonus, holiday pay and sector premiums
An additional allowance if you come by bike
Private leasing of an electric bike, we are happy to give you a boost
Comprehensive hospitalization insurance
A private accidents insurance
Pension savings
A leave savings plan: choose how you want your late/early hours (before 7h and as of 19h) to be paid out: a supplement on your salary or in holiday hours
We also offer extra-legal holidays, seniority holidays and for full-time colleagues 6 extra days off
A canteen where you can eat delicious food at very democratic prices

Fulltime

Teamleader Customer Relations

At IKEA it’s all about our customers, and in Customer Relations we build and ret...

Location

Belgium , Wilrijk

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

You build and maintain a lifelong relationship with both new and existing customers. In doing so, you stimulate turnover growth and contribute to long-term profitability.
Your communication skills enable you to handle complaints in a reliable, efficient and friendly way.
You have solid experience as a leader and you are a real team player, which enables you to solve problems and make decisions in a challenging and ever-changing retail environment.
You enjoy coaching a team to achieve targets and can act on feedback received from both customers and co-workers.
You challenge both yourself and your team to exceed the expectations of our customers and constantly find new and better ways of working by collaborating with all the different departments in our store.
You are focused on customers, and you always make the customer the center of your attentions. You can see the store through our customers' eyes and use this to optimize the shopping experience in our store.

Job Responsibility

You translate the business plan of the store into a clear action plan for your department and you implement the various actions.
You are a born problem-solver: you listen to the customer and draw on your knowledge to offer solutions and make decisions in line with our IKEA Customer Relations policy and you coach your team to do the same.
You motivate, inspire and engage your team to achieve the targets set and to help them grow and develop as individuals.
You create trust in IKEA among our customers by guaranteeing a positive store experience before, during and after their purchase.
You supervise the administrative processes that occur behind the scenes and ensure the operational systems are up to standard.
You implement new ways of working in the constantly changing omnichannel world.

What we offer

Eco-vouchers
End-of-year bonus, holiday pay and sector premiums
An additional allowance if you come by bike
Private leasing of an electric bike
Comprehensive hospitalization insurance
A private accidents insurance
Pension savings
A leave savings plan
Extra-legal holidays, seniority holidays and for full-time colleagues 6 extra days off
A canteen

Fulltime

Mid-Level Customer Relations Specialist

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

United States , Dallas

Salary:

65000.00 - 100000.00 USD / Year

Boeing

Expiration Date

Until further notice

Requirements

6+ years of related experience
SAP experience
Experience with high visibility escalation paths
Experience with manufacturing or processing
Experience with Microsoft Office Suite of products (Word, Excel, PowerPoint)

Job Responsibility

Represents Company to internal and external customers by providing a world class customer service experience
Includes but not limited to managing orders from placement, following order all the way through, returns, any other issues for the life of the order
Works with all levels of leadership and cross functional team to secure product needs for customers
Authority to access production systems for managing customer sales orders & suppliers through inventory systems
Responsibilities require internal coordination of contract administration, purchasing, engineering, quality assurance, traffic, and warehousing
Must be able to multitask under pressure
Must have strong communication and organizational skills
Can handle different priorities through effective escalation
Willingness to go above and beyond for the customer
Must be a team player and willingness to put the customer first

What we offer

competitive base pay
variable compensation opportunities
health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work
generous company match to your 401(k)
industry-leading tuition assistance program

Fulltime

Customer Relations Representative

We are looking for a Customer Relations Representative to support a busy custome...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service, administrative support, or a related role
Strong verbal and written communication skills with the ability to manage multiple tasks effectively
Demonstrated ability to address customer concerns with professionalism, sound judgment, and problem-solving skills
Experience performing data entry and maintaining accurate, well-organized records
Ability to coordinate with internal teams and escalate issues appropriately when needed
High school diploma or equivalent is required
additional college education is a plus
Familiarity with inbound call handling, claim administration, or similar customer support functions is preferred

Job Responsibility

Respond to incoming calls related to injury report intake and gather complete, accurate information for claim setup
Enter customer and claim details into internal platforms with a strong focus on precision and timely processing
Use attentive listening and thoughtful follow-up questions to understand concerns and provide effective support
Route inquiries to the correct teams or elevate more complex matters when additional review or action is needed
Partner with internal departments to help resolve service issues and improve the customer experience
Build knowledge of company procedures, service standards, and compliance expectations to handle calls confidently
Identify potential service delays or workflow concerns and communicate them to Customer Care leadership as appropriate
Follow established policies, training guidance, supervisory direction, and applicable regulations in daily work

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Sr. Analyst, Power Settlement & Customer Relations

Who We Are: Enel North America is a proven renewables leader delivering clean, f...

Location

United States , Andover

Salary:

98900.00 - 148300.00 USD / Year

Enel

Expiration Date

June 30, 2026

Requirements

Bachelor’s degree or equivalent, Master’s degree preferred
Minimum of 5+ years of related experience
Self-motivated with the ability to work independently and as part of a group
Excellent communications, interpersonal, and organizational skills required
Demonstrates creativity, and independent thought when solving problems
Builds positive relationships with internal and external groups
Will require full knowledge of functional responsibilities of all groups/individuals within the organization
Strong analytical, critical and economical thinking and problem solving skills
Ability to multi-task, grasp complex issues, as well as pay strict attention to details
Strong communication skills in a team-oriented, open work space environment

Job Responsibility

Demonstrate knowledge of the renewable energy industry and the North American power market
General understanding of energy commodity markets and regional power system operators (e.g. PJM, ERCOT, NYISO, SPP, ISO-NE, IESO, etc.)
Perform Power Purchase Agreement contract administration post Commercial Operations
Perform analytical research to determine cause of settlement discrepancies
Coordinate with counter-parties to proactively and timely resolve invoice reconciliation discrepancies
Reconcile ISO statements to estimates and ensure all costs correctly allocated to the correct assets
Provide data collection and reporting assistance during internal and external audits
Partner with Accounting Finance and Control unit to reconcile settlement statements
Respond to inquiries and provide regional, technical and administrative support
Acts as advisor to the group and may become actively involved in projects to meet schedules and resolve problems

What we offer

401k with match fully vested as of day one
Generous PTO that supports work/life balance including: 4 weeks annually of vacation as well as personal days, volunteer days, your birthday off, paid holidays, and sick time
Paid leave programs
The opportunity to grow and develop your career with the support and mentorship of senior leaders
The opportunity to work for one of the world’s most recognizable and respected brands
Affordable, quality healthcare for you and your family
Life insurance and disability benefits
Retirement benefits
Flexible spending accounts
Tuition reimbursement and professional development allowance

Fulltime

Customer Relations Specialist

This is a seasonal, on-site position through August 2026. We are seeking an enth...

Location

United States , North Canton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Knowledge of customer service and call center principles and practices
Proficient computer skills, including high-speed and accurate data entry
Outstanding written and verbal communication abilities
Strong interpersonal and customer service skills
Ability to handle customer interactions across email, chat, phone, and in person
Confident objection-handling and negotiation techniques
Attention to detail and commitment to high-quality, accurate work
Capable of multi-tasking and adapting to workload fluctuations, especially during seasonal surges
Effective team player and focused contributor in an open, collaborative environment
Self-motivated and able to work independently

Job Responsibility

Develop comprehensive knowledge of our enrichment programs to effectively share information and assist participants
Register participants via online platforms and phone
Respond to inquiries by phone, web, and email, providing clear and accurate program information, including locations and pricing
Guide customers through the camp website and assist with registrations
Perform accurate and timely data entry for events and registrations
Analyze concerns, resolve issues, and follow up with customers to ensure superior support
Research and resolve participant-related problems with professionalism and urgency
Represent and express excitement for our mission during customer interactions
Deliver prepared sales scripts with soft sales techniques to increase program registrations and donations, emphasizing urgency when appropriate
Record all details of inquiries and resolutions

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Customer Relations Officer

The Customer Relations Officer will play a vital role in supporting our Customer...

Location

Australia , Oak Flats

Salary:

38.17 AUD / Hour

Warrigal

Expiration Date

Until further notice

Requirements

Substantial experience in office administration
Strong customer service skills with the ability to handle inquiries professionally and efficiently
A good understanding of office and administrative processes, including data entry tasks
Excellent communication skills, both written and verbal, with the ability to engage effectively with others
A compassionate approach toward older people and their families
Ability to connect and build positive relationships with a diverse range of customers, both internally and externally
Proficient computer skills, including working knowledge of MS Office, with an understanding of computer hardware and basic troubleshooting
Capable of working independently while being an active and effective team member
Awareness of workplace health and safety (WHS), privacy, and equity principles
A valid NSW driver’s license

Job Responsibility

Assisting with contract preparation
Managing customer inquiries
Providing occasional support at the front reception
Help with database management and word processing
Ensuring a smooth and efficient experience for both internal and external customers
Occasional travel to other Warrigal locations

What we offer

Not For Profit salary packaging benefits – pay up to $18,550 less tax per year
Career break schemes, additional purchased leave and more
Commitment to on-going professional and career development
Subsidised access to your local gym and 200+ more across the country with a Fitness Passport
24/7 access to mental, physical, social and financial support via the LifeWorks app

Fulltime

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Customer Relations Administrator

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