Customer Relations Administrator Job at Office Angels (Newcastle Upon Tyne)

Director of Government & Customer Relations

Responsible for the local and regional government affairs and customer relations...

Location

United States , Cleveland

Salary:

147521.00 - 191777.00 USD / Year

Engage Cleveland

Expiration Date

Until further notice

Requirements

Candidate must possess a bachelor’s degree preferably in Political Science, Public Policy, Public Relations, Communications, Public Administration or a closely related field
Candidate must possess ten (10) years of experience in government affairs and/or community or public relations
Experience must include five (5) years of supervising, managing, and/or leading people, projects, and/or processes
Candidate must possess a valid driver’s license with a driving record in accordance with the Sewer District’s acceptable guidelines
Candidate must have the ability to fully learn the work and strategic direction of the Sewer District and communicate it to a variety of audiences
Candidate must possess effective written and verbal communication, organizational skills and decision-making abilities
Candidate must possess strong team leadership and people management skills
Candidate must possess the ability to effectively plan, coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources
Candidate must possess negotiation and conflict resolution skills to address issues and opportunities for improvement

Job Responsibility

Develops and oversees the execution of strategic goals for the government affairs and customer relations functions based on the objectives of the Sewer District
Builds and maintains local and regional relationships including elected officials, government administrations, community and business stakeholders to foster two-way communications
Represents the Sewer District at events with local and regional government agencies, community stakeholders, local and national organizations
Advises all departments regarding the Sewer District’s interest in local government affairs
Facilitates internal communications between relevant departments to maintain coordinated Sewer District-wide government affairs activities
Oversees the department’s workforce development programs and student initiatives, including all associated contracts
Leads and coaches program managers as needed
Oversees customer relations communication channels for effective, seamless and targeted approach to customer contact at all levels
Monitors customer relations results and metrics
Leads, directs, supervises and coaches the department managers and staff to achieve performance goals

What we offer

Health Insurance Coverage
Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans)
Flexible Spending Accounts
Employee Assistance Program
Free Parking at our facilities
Corporate Discounts
active Health & Wellness Program that promotes a life/work balance

Fulltime

Customer Service Administrator

Customer Service Administrator role in insurance sector handling inbound calls, ...

Location

United Kingdom , Haywards Heath

Salary:

25000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in Customer Service within an office environment
Strong communication and negotiation skills
Ability to build rapport with clients
Proven ability to manage multiple accounts and deadlines effectively
Proactive approach to problem-solving
Keen eye for detail

Job Responsibility

Build and maintain strong relationships with clients
Understand client needs and provide tailored solutions
Develop and implement effective strategies to drive growth and profitability
Conduct thorough risk assessments
Provide expert advice on coverage options
Collaborate with other departments to secure best terms and conditions
Stay informed about industry trends and regulatory changes
Deliver excellent aftercare support
Process quotes
Update systems

What we offer

Career growth opportunities
Professional qualifications support
No cold calling
Friendly and social team environment
Supportive culture

Fulltime

Teamleader Customer Relations

Teamleader position in Customer Relations department at IKEA, focused on buildin...

Location

Belgium , Zaventem

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Build and maintain lifelong relationships with both new and existing customers
Handle complaints in a reliable, efficient and friendly way
Solid experience as a leader
Real team player
Solve problems and make decisions in a challenging retail environment
Coach a team to achieve targets
Act on feedback from customers and co-workers
Challenge both yourself and your team to exceed customer expectations
Find new and better ways of working
Focus on customers and make them the center of attention

Job Responsibility

Translate business plan into clear action plan for department
Implement various actions
Contribute to positioning IKEA as interior design leader
Listen to customers and offer solutions
Make decisions in line with IKEA Customer Relations policy
Coach team
Motivate, inspire and engage team
Help team grow and develop
Create trust in IKEA
Guarantee positive store experience

What we offer

Eco-vouchers
End-of-year bonus
Holiday pay
Sector premiums
Additional allowance for cycling
Private leasing of electric bike
Comprehensive hospitalization insurance
Private accidents insurance
Pension savings
Leave savings plan

Fulltime

Customer Service Administrator

Are you a proactive problem solver with a passion for delivering exceptional cus...

Location

United Kingdom , Manchester

Salary:

25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in an administrative or customer service role within an office environment
Excellent communication and interpersonal skills
Strong organizational and time management abilities

Job Responsibility

Serve as the main contact for student enquiries, maintaining accurate records and offering guidance on course administration
Taking payments and answering queries related to these
Ensuring databases are kept up to date
Co-ordinate with other offices across the UK to deliver great service
Support course setup and help with enrolment, queries, and logistics
Assist with exams and assessments
Manage emails, calls, appointments, and order course materials efficiently
Ensure brochures and the website are kept up to date
Produce reports and assist with any ad-hoc tasks as required

What we offer

Convenient Location: Just a 10-minute walk from Manchester Piccadilly train station and 6 minutes from Piccadilly Gardens tram station, your daily commute is a breeze!
Generous Leave: Enjoy 25 days of annual leave, rising to 30 days after 5 years of service, plus bank holidays!
Employee Perks: Access discounts that fit your lifestyle
Supportive Environment: Benefit from an Employee Assistance Programme, offering 24-hour confidential counselling and support services
Career Growth: Take advantage of training and development opportunities with long-term career prospects in a growing organization

Fulltime

Customer Service Administrator

Our client is seeking a confident Customer Service Administrator to join their t...

Location

United Kingdom , Exeter

Salary:

25000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent IT and administration skills
Excellent telephone manner
Confident in dealing with customers
Great customer service skills and ethos
Must have a proactive approach to work with the ability to self-manage
Must be methodical and very well organised

Job Responsibility

Liaise closely with and provide support for the Customer Service Executives
Process all documentation correctly and maintain files and records according to procedures
Ability to pick up and use multiple systems for various tasks quickly
Forward queries and keep managers, supervisors, colleagues informed as necessary
Maintaining accurate records
Action all messages received from customers in a timely manner
Carry out tasks to comply with Company Policy and Health & Safety
Maintain confidentiality of Company and customer business
Foster and maintain good working relations with customers, Company and colleagues

Fulltime

Customer Service Administrator

Customer Service Administrator role at a vibrant media company in Chesterfield. ...

Location

United Kingdom , Chesterfield

Salary:

25500.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong background in customer service or account management
Organised individual
Confident communicator
Skilled negotiator
Enjoy building relationships and solving problems

Job Responsibility

Providing outstanding customer service and support
Acting as the main liaison for client queries and requests
Monitoring contract renewals and leading contract negotiations
Supporting the onboarding process for new clients
Keeping the CRM system up to date

What we offer

Hybrid working: 3 days per week in the Chesterfield office, 2 days working remotely
Free parking on site
25 days holiday plus bank holidays
Extra day off for your birthday
Option to buy and sell holidays

Fulltime

Customer Service Administrator

A fantastic opportunity has arisen for a Customer Service Administrator to becom...

Location

United Kingdom , Tonbridge

Salary:

34000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Strong problem-solving and decision-making abilities
The ability to handle complaints calmly and professionally
Excellent organisational and planning skills
Flexibility and initiative to work independently
Skills to coordinate multiple activities and prioritise workloads
Adaptability in communication styles for varied audiences
Excellent verbal, written, and IT skills (proficient Excel user)
Experience in new build developments is desirable
A full UK driving licence is preferred

Job Responsibility

Manage incoming emails in the customer service inbox
Handle all customer calls related to defects
Ensure prompt responses to all customers within agreed Service Level Agreements
Enter and maintain accurate records of customer defects in the House Builder Pro database
Issue defect notices to contractors for new sites
Coordinate access arrangements between customers and contractors
Run weekly reports of outstanding defects for review
Schedule follow-up calls with customers and management
Submit details to out-of-hours service upon completion
Escalate major issues to the Customer Service Manager

What we offer

Weekly Pay
Up to 28 days annual leave
Monthly raffle to win a £20 voucher
Dedicated consultant to support your job search
First access to permanent positions
Free eyecare vouchers
Temp of the Month awards
Mobile-friendly timesheets
Perks at work
Access to well-being platforms

Fulltime

Customer Service Administrator

Proactive and friendly individual for a rewarding role in the Health Industry. O...

Location

United Kingdom , Knutsford

Salary:

13.00 - 14.50 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Friendly and enthusiastic personality
Strong organisational skills and attention to detail
Excellent communication skills, both verbal and written
Team player who can work collaboratively
Experience in customer service or administration

Job Responsibility

Collaborating with the operations team to efficiently book patients into clinics on behalf of clients
Managing health records and utilising bespoke systems to ensure accurate patient bookings
Keeping clients informed with timely updates and scheduling changes
Communicating with staff and patients via phone and other systems
Supporting the wider team with various administrative tasks related to ongoing projects

What we offer

Parking Onsite

Fulltime

Customer Relations Administrator

Office Angels

Location:
United Kingdom , Newcastle Upon Tyne

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
September 18, 2025

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