CrawlJobs Logo

Customer Relation Officer (Easy Buying)

https://www.ikea.com Logo

IKEA

Location Icon

Location:
Philippines , Pasay City

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Responsibility:

  • Ensure that customers have a memorable shopping experience in the store for a win-win situation and for repeat business
  • Handle and resolve customer difficulties, particularly in IKEA products assembly, and also exchange components parts when they are needed, to offer solutions to frequently asked questions
  • Develop strong knowledge of all items to effectively handle enquires of customers positively and quickly, and resolve any issues they raise within level of authorization
  • Escalate higher issues with relevant information to a manager for him to be able to deal effectively with the customers
  • Ensure the IKEA store is a safe and secure environment at all times for visitors and colleagues
  • Understand the IKEA Concept, global solutions, tools and working methods and ensure that you use the appropriate manuals from Inter IKEA Systems to help optimise customers’ shopping experience

Requirements:

  • Experience working in a customer-service role and a fast-paced retail environment
  • Strong interpersonal and communication skills that enable you to build rapport with customers
  • Strong team player who value togetherness, is committed to your role and possess a strong customer serviced focus mind-set
  • Able to remain calm and controlled and able to provide solutions when faced with customers in stressful situations
  • Able to handle stress and work in an extremely face-paced environment
  • Must be computer literate

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Relation Officer (Easy Buying)

Customer Relations Officer, Easy Buying

You help to build and retain a long-lasting relationship with new and existing c...
Location
Location
Singapore , Tampines
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 1 to 2 years of working experience in a fast-paced customer service environment
  • Has the ability to take initiative and possess a strong sense of responsibility
  • Solution-oriented and make well-considered decisions
  • Demonstrates strong resilience and is a good team player
  • Passionate about customer service and embodies a warm and engaging personality
  • Analytical with strong interpersonal and communication skills
  • Able to commit to working on retail shifts, including weekends and public holidays
Job Responsibility
Job Responsibility
  • Provide resolutions towards customer enquiries and complaints by processing exchange and returns claims, refunds, IKEA Family Member Card issues, home delivery and other related customers enquiries
  • Manage enquiries from both walk in and phone in IKEA customers and provide service recovery
  • Provide customer recovery support, such as working with sales and logistics team to resolve out of stocks cases and manage cash on delivery cases, etc
  • Understanding and implementing the department policies and procedures to ensure safety and security compliance and to provide customers a positive shopping experience
  • Support the team through knowledge sharing, as well as become multi-skilled to support other functions within the Customer Relations Department
  • Parttime
Read More
Arrow Right
New

Customer Relation Officer (Easy Buying) - Part Time

Reporting to the Customer Relations Team Leader, this Associate role ensures a p...
Location
Location
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You have experience working in a customer-service role and a fast-paced retail environment
  • You have strong interpersonal and communication skills that enable you to build rapport with customers
  • You are a strong team player who value togetherness, is committed to your role and possess a strong customer serviced focus mind-set
  • You are able to remain calm and controlled and able to provide solutions when faced with customers in stressful situations
  • You are able to handle stress and work in an extremely face-paced environment
  • You must be computer literate.
Job Responsibility
Job Responsibility
  • You ensure that customers have a memorable shopping experience in the store for a win-win situation and for repeat business
  • You handle and resolve customer difficulties, particularly in IKEA products assembly, and also exchange components parts when they are needed, to offer solutions to frequently asked questions
  • You develop strong knowledge of all items to effectively handle enquires of customers positively and quickly, and resolve any issues they raise within level of authorization
  • You will be responsible to escalate higher issues with relevant information to a manager for him to be able to deal effectively with the customers
  • You will ensure the IKEA store is a safe and secure environment at all times for visitors and colleagues
  • You understand the IKEA Concept, global solutions, tools and working methods and ensure that you use the appropriate manuals from Inter IKEA Systems to help optimise our customers’ shopping experience.
  • Parttime
Read More
Arrow Right
New

Senior Lecturer/Associate Professor in Literacy

As a Senior Lecturer / Associate Professor in Literacy, you will play a key role...
Location
Location
Australia , Albury-Wodonga, Bathurst, Port Macquarie, Wagga Wagga
Salary
Salary:
Not provided
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 08, 2026
Flip Icon
Requirements
Requirements
  • A doctoral qualification relevant to literacy or education, with a recognised teaching qualification
  • A strong record of high-quality teaching and student-centred learning
  • An established or emerging research profile aligned to literacy, curriculum or pedagogy
  • The ability to build productive partnerships and contribute to academic leadership
Job Responsibility
Job Responsibility
  • Lead impactful literacy teaching and research
  • Teach across online and on-campus environments
  • Shape future teachers and education practice
  • Contribute to curriculum innovation
  • Build strong relationships with students and partners
  • Provide academic leadership in literacy education
  • Contribute to the School's research profile
  • Supervise higher degree research students
  • Actively engage with professional, community and government stakeholders
  • At Associate Professor level: significant academic leadership, research impact, and contribution to the broader discipline at national/international level
What we offer
What we offer
  • 17% superannuation
  • Fulltime
Read More
Arrow Right
New

Program Manager - Controls and Avionics Solutions

This position is based in Endicott, New York. New York and on-site work will be ...
Location
Location
United States , Endicott
Salary
Salary:
120874.00 - 205486.00 USD / Year
baesystems.com Logo
Baesystems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering, engineering or manufacturing management, or other discipline
  • Demonstrated ability for building strong customer/ stakeholder relationships
  • Strong communication, negotiation, and presentation skills
  • Ability to interpret data and make data-driven decisions
  • Highly adaptable with strong initiative
  • Demonstrated ability to lead and motivate cross-functional teams
  • Knowledge of the global aviation market and regulatory requirements and/ or military aviation market
Job Responsibility
Job Responsibility
  • Maintaining strong customer relationships and leading a multidisciplinary team to execute complex development programs within schedule and budget
  • Leadership and management oversight of a project team assuring that project’s financials, schedule, and technical objectives are met and that the highest level of customer satisfaction is achieved while meeting all contractual commitments
  • Work effectively and collaboratively with Engineering, Operations, and all Program Office functional leadership to assure deliveries continue to exceed customer commitments and achievement of financial commitments to the company
  • Manages, coordinates, plans, organizes, controls, integrates, and executes projects within the Military Aircraft Systems portfolio
  • Participates in the support of new business and in the development of proposals
What we offer
What we offer
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Health savings accounts
  • 401(k) savings plan
  • Disability coverage
  • Life and accident insurance
  • Employee assistance program
  • Legal plan
  • Discounts on home, auto, and pet insurance
  • Fulltime
Read More
Arrow Right
New

Finance Business Partner (Research)

Full Time, Fixed Term (12 months). Level 7 - $101,421 to $110,819 p.a. (plus 17%...
Location
Location
Australia , Wagga Wagga
Salary
Salary:
101421.00 - 110819.00 AUD / Year
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 02, 2026
Flip Icon
Requirements
Requirements
  • A degree in Accounting or Finance (professional accounting body membership is desirable)
  • Experience in project budgeting, forecasting and financial analysis
  • Background in management accounting or business partnering within complex environments
  • exposure to government funding or higher education is advantageous
  • Excellent stakeholder engagement skills, with the ability to work effectively with academics and researchers
  • Familiarity with business intelligence systems and dashboard reporting
Job Responsibility
Job Responsibility
  • Partner with academics to deliver strategic financial insights that enable research success
  • Directly influence world-class projects and decisions shaping the future of education and innovation
  • Lead initiatives that enhance financial governance, deliver accurate and timely reporting, and support key projects such as cost-pricing systems and research budgeting
  • Help build financial capability across the University, fostering collaboration and continuous improvement
What we offer
What we offer
  • Flexibility with a 35-hour work week
  • Access to hybrid work arrangements
  • 17% superannuation
  • Fulltime
Read More
Arrow Right
New

Associate Lecturer/ Lecturer in Oral Health

Make a real impact by educating future oral health professionals to serve the ur...
Location
Location
Australia , Wagga Wagga
Salary
Salary:
80046.00 - 134965.00 AUD / Year
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 16, 2026
Flip Icon
Requirements
Requirements
  • A qualification relevant to the discipline and appropriate to the level being applied for
  • Full registration (for teaching/research) as a Dentist or Oral Health Therapist with the Australian Health Practitioner Regulation Agency (Ahpra)
  • Excellent understanding of the clinical practice of oral health therapy, supported by a record of teaching and subject coordination relevant to the discipline and appropriate to the level being applied for
  • Evidence of the delivery of high quality student-centred learning and teaching in oral health therapy and/or general dentistry
  • A record of research activity or capability relevant to the discipline and appropriate to the level being applied for, as outlined in the position descriptions, may facilitate the progression of research opportunities
Job Responsibility
Job Responsibility
  • deliver high-quality teaching, clinical supervision and learning experiences in Oral Health
  • work with students in both clinical and preclinical settings while contributing to curriculum development, industry engagement and community partnerships
What we offer
What we offer
  • Generous support provided to assist with relocating to Riverina’s beautiful Wagga Wagga or surrounds
  • 17% superannuation
  • Fulltime
Read More
Arrow Right
New

Change Analyst

As Change Analyst you will provide specialist change management expertise to sup...
Location
Location
Australia , Albury-Wodonga, Bathurst, Dubbo, Orange, Wagga Wagga
Salary
Salary:
101421.00 - 110819.00 AUD / Year
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 03, 2026
Flip Icon
Requirements
Requirements
  • Relevant qualifications and/or equivalent experience in organisational change and transformation
  • Experienced in applying change management frameworks and methodologies to large-scale/complex organisational initiatives
  • Skilled in analysing change impacts and shaping clear, targeted responses in policy-driven environments
  • Strong communication and interpersonal skills
Job Responsibility
Job Responsibility
  • Provide specialist change management expertise to support the successful planning and implementation of the Models of Engagement and Assessment initiative
  • Lead change analysis, stakeholder engagement planning and adoption activities to enable a sustainable transition to new models of course delivery and assessment.
What we offer
What we offer
  • Competitive salary and benefits including 17% super
  • Flexible working arrangements that support a healthy work-life balance
  • Fulltime
Read More
Arrow Right
New

Postdoc / Research Fellow in Digital Agricultural Futures

We are seeking a Research Associate / Postdoctoral Research Fellow (Level A) or ...
Location
Location
Australia , Mildura
Salary
Salary:
80046.00 - 134965.00 AUD / Year
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 10, 2026
Flip Icon
Requirements
Requirements
  • Level A: A relevant postgraduate qualification (Masters or PhD) or equivalent experience in digital agriculture, irrigation, spatial science or related fields
  • Level B: A completed PhD (or equivalent standing) with demonstrated independent research capability
  • Experience in applied or multidisciplinary research environments, ideally connected to agriculture, education, or regional systems
  • Knowledge of, or interest in, education and training frameworks, workforce development or professional learning
  • Strong communication and relationship-building skills, with the ability to work effectively with researchers, industry and community stakeholders
  • The ability to manage priorities, work independently and collaboratively, and contribute to impactful research outcomes
Job Responsibility
Job Responsibility
  • Preparing the future workforce for digital irrigated agriculture
  • Working closely with academics, industry partners, education providers and communities across the Murray–Darling Basin
  • Contributing to research that explores digital literacy, education frameworks and innovative delivery models for contemporary agriculture
  • At Level A: contributing to research delivery under the guidance of senior researchers, supporting data collection, analysis, stakeholder engagement and co-authored outputs
  • At Level B: taking a more independent and substantive leadership position, leading defined research components, cultivating partnerships, and producing high-quality scholarly and industry-focused outputs
  • Regular interstate travel is required, along with strong collaboration across multidisciplinary and industry-linked projects
What we offer
What we offer
  • 17% superannuation
  • Relocation opportunity to Mildura, VIC
  • Flexible/hybrid arrangements considered
  • Fulltime
Read More
Arrow Right