CrawlJobs Logo

Customer Quality Engineer

France, Pluvigner · Job Posted March 26, 2026
Apply Position
Job Link Share

Job Description

This is where you make a difference in our patients’ safety. As a member of the Baxter Quality team, you will play an essential part in our mission of saving and sustaining lives. Quality is important throughout the entire product lifecycle and works collaboratively with all areas of the organization. Because Quality touches everything Baxter does, a role in Quality provides many opportunities for growth, learning and a successful career that has a daily impact on people’s lives.

Job Responsibility

  • Manage and analyze customer complaints, including leveraging field information and providing support for the review of returned parts
  • Lead trend analyses to meet global and local requirements for tracking and resolving defects, and maintain a high level of customer satisfaction
  • Actively contribute to cross-functional action plans aimed at continuous product improvement, whether related to design, production, suppliers, or customer service
  • Ensure clear and regular communication between all teams involved in Product Care activities to guarantee a systemic and aligned approach
  • Produce structured and reliable reports for internal and external clients to maintain trust and uphold quality commitments

Requirements

  • Master's degree (or equivalent) in a technical field (mechanics, electronics, engineering, data science, industrialization) or any field offering a strong foundation in data analysis
  • A minimum of 2 years' experience in technical problem management, data analysis, technical customer relations, or product support is a plus
  • Ability to analyze complex technical problems
  • Proficiency in coordinating multidisciplinary teams
  • Excellent written and oral communication skills
  • Organizational skills, rigor, and a strong customer service orientation
  • Analytical skills (e.g., understanding trends, interpreting data)
  • Knowledge of or interest in problem-solving tools (5M, 8D, etc.) and project management tools
  • Autonomy and strong synthesis skills
  • Proactive approach
  • Professional English is essential

What we offer

  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Customer Quality Engineer

8 matching positions

Customer Quality Engineer

This is where you make a difference in our patients’ safety. As a member of the ...
Location
Location
France , Pluvigner
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's degree (or equivalent) in a technical field (mechanics, electronics, engineering, data science, industrialization) or any field offering a strong foundation in data analysis
  • Minimum of 2 years' experience in technical problem management, data analysis, technical customer relations, or product support is a plus
  • Ability to analyze complex technical problems
  • Proficiency in coordinating multidisciplinary teams
  • Excellent written and oral communication skills
  • Organizational skills, rigor, and a strong customer service orientation
  • Analytical skills (e.g., understanding trends, interpreting data)
  • Knowledge of or interest in problem-solving tools (5M, 8D, etc.) and project management tools
  • Autonomy and strong synthesis skills
  • Proactive approach
Job Responsibility
Job Responsibility
  • Manage and analyze customer complaints, including leveraging field information and providing support for the review of returned parts
  • Lead trend analyses to meet global and local requirements for tracking and resolving defects, and maintain a high level of customer satisfaction
  • Actively contribute to cross-functional action plans aimed at continuous product improvement, whether related to design, production, suppliers, or customer service
  • Ensure clear and regular communication between all teams involved in Product Care activities to guarantee a systemic and aligned approach
  • Produce structured and reliable reports for internal and external clients to maintain trust and uphold quality commitments
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
Read More
Arrow Right

Customer Quality Engineer

Support customers for all Quality related issues. Communicate questions from the...
Location
Location
Hungary , Tatabanya
Salary
Salary:
Not provided
aptiv.com Logo
Aptiv plc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Engineer or Bachelor / Master Diploma in Engineering or Quality Management
  • 3-5 years of relevant experience in Industry area / Automotive Quality
  • Experience in Customer cooperation / OEM
  • Advanced knowledge of quality tools such as: APQP, PPAP, FMEA, SPC, MSA, AIAG&VDA standards and Customer Specific Requirements
  • Proficiency in problem solving tools (3L5Why, 8D, Ishikawa, FTA)
  • Interpersonal skills: confident, communicative, evidence and risk based decision thinking, well time management and team worker
  • Fluent English
  • Proficiency in professional business presentations
  • Willingness to travelling
  • Ability to work with people from different departments / countries
Job Responsibility
Job Responsibility
  • Support customers for all Quality related issues
  • Communicate questions from the customer into the appropriate channels within Aptiv organization
  • Adapt a quality awareness to everyone who can affect the quality of our products/ process or system.
  • Work with fast response, preventive actions & continuous improvements Support New Model launch milestone activities related to Quality deliverable including Lesson learned ( prevention)
  • Assure compliance to APTIV Regulations & Policies Support warranty related issues.
  • Quality product & process audit at customer site and Aptiv plant.
  • Collect and analyze problems together with the Customer and take fast actions to solve problems and avoid a line disturbance due to quality reasons. Initiate communication and (if needed) meetings of involved parties to inform and define necessary actions. Initiate the containment activities (sort/rework) at customer with clear instructions from Aptiv Plant or product engineering.
  • Perform a risk assessment & feasibility study for reworks activities in sils & at Customer production lines.
  • Coordinate Quality Improvements activities at customer & verify the effectiveness of solutions with solid breakpoints.
  • Record, Report and Follow-up the facts & figures to share with the customers through appropriate problem solving tools
What we offer
What we offer
  • Competitive compensation package
  • Learning, professional growth and development in a world recognized international environment
  • Access to internal & external training
  • Recognition for innovation and excellence.
  • Opportunities to give back to the community
  • Meaningful work that makes a difference in the world
  • You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
  • You can have an impact. Safety is a core Aptiv value
  • we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
  • You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.
  • Fulltime
Read More
Arrow Right

Plant & Customer Quality Engineer

BorgWarner PowerDrive Systems is currently looking for “dynamic, results driven”...
Location
Location
Portugal , Viana do Castelo
Salary
Salary:
Not provided
borgwarner.com Logo
BorgWarner
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Engineering
  • Two or more years of experience as Plant Quality Engineer and/or Customer Quality Engineer (in automotive industry is a plus)
  • Strong knowledge of problem-solving tools (8D, FMEA, SPC, MSA, APQP, PPAP)
  • IATF 16949 qualification (is a plus)
  • Familiarity with industry standards (VDA 6.3, ISO 9001)
  • Ability to read and interpret Technical drawing
  • Experience in working with customers to resolve quality concerns and improve product performance
  • Strong analytical and problem-solving mindset
  • Fluent in English
  • Fluent in Portuguese
Job Responsibility
Job Responsibility
  • Support the introduction of new products and processes, ensuring compliance with customer requirements
  • Lead problem solving activities for internal and external quality issues (8D, Ishikawa, 5Whys) ensuring effective resolution
  • Keep production quality KPI’s updated (PPM, Scrap, FTQ, RPPM, Block stock, Quality Claims)
  • Work with production and manufacturing Teams in identifying route causes and implementing corrective actions
  • Actively participate in continuous improvement projects, identifying opportunities to reduce defects and increase efficiency
  • Train and support production Teams on quality best practices and problem-solving methodologies
  • Ensure PDT (temporary deviations) are in place for each product or process deviation
  • Plan and analyse statistical process data to ensure the stability of manufacturing process
  • Define and validate control plans to ensure product quality is according to the customer requirement
  • Responsible for PPAP documentation and responsible for annual project requalification
  • Fulltime
Read More
Arrow Right

Quality Assurance & Customer Support Engineer

Hybrid Quality Assurance and Customer Support role testing and automating UI and...
Location
Location
United States , San Jose
Salary
Salary:
101900.00 - 234500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • U.S. citizenship required
  • 6-10 years of combined experience in Quality Assurance, software testing, Customer Support, or related engineering roles
  • Bachelor's or Master's in Computer Science, Information Systems, or related field
  • Proficient in Python programming language
  • Strong written and verbal communication skills
  • Excellent analytical and problem-solving abilities
  • Solid foundation in programming concepts and software development best practices
  • Proven ability to collaborate effectively within cross-functional teams
Job Responsibility
Job Responsibility
  • Test, validate, and automate Web GUI and REST API functionality across staging and production environments
  • Investigate and reproduce customer-reported issues
  • Log, track, and manage defects and enhancements
  • Maintain and update test plans to support regression testing
  • Build, monitor, and maintain test environments
  • Write and maintain clear technical documentation for QA and Support teams
  • Manage and prioritize multiple tasks and projects
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive benefits suite supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Quality Assurance & Customer Support Engineer

Hybrid Quality Assurance and Customer Support role testing and automating UI and...
Location
Location
United States , Cupertino
Salary
Salary:
105500.00 - 243000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • U.S. citizenship required
  • 8+ years of combined experience in Quality Assurance, software testing, Customer Support, or related engineering roles
  • Bachelor's or Master's in Computer Science, Information Systems, or related field
  • Proficient in Python programming language
  • Strong written and verbal communication skills
  • Excellent analytical and problem-solving abilities
  • Solid foundation in programming concepts and software development best practices
  • Proven ability to collaborate effectively within cross-functional teams
Job Responsibility
Job Responsibility
  • Test, validate, and automate Web GUI and REST API functionality across staging and production environments
  • Investigate and reproduce customer-reported issues
  • Log, track, and manage defects and enhancements
  • Maintain and update test plans to support regression testing
  • Build, monitor, and maintain test environments
  • Write and maintain clear technical documentation
  • Manage and prioritize multiple tasks and projects independently and collaboratively
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive benefits suite supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Senior Customer Custodain - Quality Management Customer

To manage specific Customer(s) by communicating, engaging and resolving issues p...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.bosch.pl/ Logo
Robert Bosch Sp. z o.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors in engineering (Mechanical, Automobile or Mechtronics) with 2-7 years experience
  • Competent knowledge in IC Engines, Vehicle Fuel Injection System, Exhaust Gas Treatment (EGT) and Overall automotive products, Manufacturing Quality, Quality Systems/Methods
  • Knowledge on digitalization tools (risk estimation tools,etc)
  • Good know how on PowerBI, Advance Excel
Job Responsibility
Job Responsibility
  • To manage specific Customer(s) by communicating, engaging and resolving issues pertaining to PS-IN products (Traded + Manufactured in India) quality topics for customer satisfaction
  • Conduct system level investigation for finding the root causes for quality issues, prepare and report for 0-km & field issue to customer working level team
  • Monitor the customer perception and define appropriate actions for customer satisfaction
  • Conduct PHA/Line walk for new customer projects
  • Evaluate and manage customer requirements post approval and implement the same through plant quality
  • Execute on innovation topics through collaboration with external suppliers and ensure implementation at customer location
  • Collaborate with various departments on special projects to meet business requirements and customer satisfaction (reduce customer complaints & liquidate inventories)
  • Ensure readiness with all internal quality audit requirements for a specific customer, address the escalations & non-compliance cases and ensure its resolution
  • Fulltime
Read More
Arrow Right

Manufacturing Engineer - Customer Introduction (Mid Level)

At Boeing, we innovate and collaborate to make the world a better place. We’re c...
Location
Location
United States , North Charleston
Salary
Salary:
103700.00 - 140300.00 USD / Year
boeing.com Logo
Boeing
Expiration Date
June 30, 2026
Flip Icon
Requirements
Requirements
  • Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
  • 5+ years of relevant work experience
Job Responsibility
Job Responsibility
  • Evaluate customer-selected options and configurations for technical and manufacturing feasibility on behalf of 787 Operations and Manufacturing Engineering (ME)
  • Collaborate with cross-functional teams to create impact assessments and mitigation plans that reduce factory disruptions
  • Lead and support manufacturability assessment workshops for complex commodities, ensuring designs meet in-sequence installation requirements and reduce program impacts
  • Develop and implement sequenced installation processes for new designs and out-of-sequence work to minimize production disruptions
  • Deliver status report outs on parts, production paperwork, tooling, and engineering releases for the Code 1 airplane, driving issues to resolution
  • Coordinate with Operations to communicate upcoming changes and ensure factory readiness
  • Support and track engineering changes related to installation and certification in collaboration with Configuration, Integration, and Engineering stakeholders
  • Drive continuous improvement initiatives focused on ergonomics, assembly efficiency, and product quality
What we offer
What we offer
  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
  • generous company match to your 401(k)
  • industry-leading tuition assistance program pays your institution directly
  • fertility, adoption, and surrogacy benefits
  • up to $10,000 gift match when you support your favorite nonprofit organizations
  • Fulltime
!
Read More
Arrow Right

Senior Engineer - Quality [Metalurgy]

Senior Engineer - Metallurgy is responsible for effectively supervising employee...
Location
Location
India , Kakkalur
Salary
Salary:
Not provided
borgwarner.com Logo
BorgWarner
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Effectively supervising employees in a designated area to ensure a safe work environment, meet production deadlines, and attain established goals in the areas of production, quality, delivery, and cost
  • Successful running of all furnaces, trouble shooting and ensure product quality as per standard
  • Support in manufacturing activities related to heat treatment
  • Prepare and communicate technical reports to Internal customers on Heat Treatment Processes / System Improvements
  • Effective operation & monitoring of furnaces with QCD approach
  • Ensure production plan adherence and no stoppage of line due to want of material
  • Production planning for furnaces, polishing & Shot peening
  • Meet monthly department goals on targets like forecasted expense, reduce consumables consumption
  • Microstructure analysis, metallurgical inspection and other metallurgical testing, material / metallurgical analysis of failed parts (Failure Analysis)
  • Support in manufacturing activities related to new chain parts development, establishing new process, installation of new equipment
Job Responsibility
Job Responsibility
  • Effectively supervising employees in a designated area to ensure a safe work environment, meet production deadlines, and attain established goals
  • Successful running of all furnaces, trouble shooting and ensure product quality
  • Support in manufacturing activities related to heat treatment
  • Prepare and communicate technical reports to Internal customers
  • Effective operation & monitoring of furnaces with QCD approach
  • Ensure production plan adherence and no stoppage of line
  • Production planning for furnaces, polishing & Shot peening
  • Meet monthly department goals on targets
  • Microstructure analysis, metallurgical inspection and other metallurgical testing, failure analysis
  • Support in manufacturing activities related to new chain parts development
  • Fulltime
Read More
Arrow Right