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Boeing Logo Boeing · Quality Control

Customer Quality Engineer

Germany, Henstedt-Ulzburg Employment contract · Job Posted May 29, 2026
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Customer Quality Engineer (f/m/d) for the Henstedt-Ulzburg, GER facility. Position Summary: In this role, you will be responsible for ensuring customer quality metrics are met or exceeded to maintain preferred supplier status. You will lead customer quality reviews and collaborate with internal and external teams to drive root cause corrective actions and address non-conforming events. Additionally, you will oversee RMA processes and develop quality plans to support customer product requirements.

Job Responsibility

  • Responsible for meeting/exceeding customer quality metrics to ensure customer preferred supplier status
  • Conducts customer quality reviews with customers and internal BDSI organization
  • Leads technical calls with suppliers
  • Works in collaboration internally with supply chain and externally with the customer on supplier management work transfer process
  • Drives root cause corrective actions (RCCA) with customers, suppliers and internal BDSI organization
  • Works to address non-conforming events
  • Works with customers on RMA products and submits documents for MRB approval
  • Writes quality plans for customer products

Requirements

  • 2 - 4 years of related work experience or equivalent combination of formal education, on-the-job training, and/or work experience
  • 1+ years of experience with execution of root cause corrective actions (RCCA)
  • Intermediate or higher proficiency working with Microsoft Office products (Outlook, Excel)
  • Fluent in English on a highly technical and professional level
  • Business fluent proficiency of German
  • Solid experience with common ERP systems with SAP being highly preferred

Nice to have

  • Bachelor’s Degree – Engineering or related field of study
  • Profound experience working in a customer-facing role
  • Six Sigma certification
  • Previous Aerospace experience

What we offer

  • Annual salary reviews
  • 30 days of paid vacation, which increase with length of service
  • Social benefits such as capital-forming benefits, a childcare allowance, and a contribution to the company pension plan
  • Cross-functional and international work in teams around the globe
  • Tailored training opportunities for your area of work
  • Regular working hours and flex time
  • An in-house cafeteria with subsidized meals
  • A subsidy for the HVV ProfiTicket
  • Free-to-use e-charging stations
  • Bicycle leasing (JobRad) with attractive conditions
  • A subsidized membership in the EGYM Wellpass program
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