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For our client – worldwide leader in innovative IT and networking technologies – we are currently looking for a Customer Project Specialist. To conduct project support activities either within a project or program environment or within a project support services team.
Job Responsibility:
Accountable for delivery and management of schedule, scope, quality, cost and risk for small projects
Conduct project support activities within a project or program environment, or project support services team
Leads end-to-end project delivery against contractual requirements, revenue and profitability targets while maintaining an excellent customer experience
Identifies project staffing requirements, drives staffing across Cisco CX functions and coordinates project team members to drive delivery excellence within target cost, schedule, and quality
Owns accurate forecasting, tracking, and reporting on project costs and revenues
Ensures the collection of lessons learned and findings to share and apply within the PM community
Communicates effectively with executives and various teams to identify needs and evaluate alternative business solutions and strategies
Identifies further growth opportunities within customer environment and engages with sales partners for pursuit
as opportunities warrant, support scoping, cost modelling and margin analysis
Requirements:
Bachelor’s degree in business, Engineering, or Technology or equivalent experience
College/University degree or equivalent plus 0-2 years related experience
Professional PMI certification PMP or equivalent preferred
2+ years of experience in running and leading customer projects
Works effectively and efficiently in a highly matrixed environment
Excellent stake-holder management, high personal impact, ability to work externally with customers and within Cisco organization to align priorities, resources, and handle conflict between stakeholders
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